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The Willows, Middlesbrough, Cleveland & Teesside
The Willows
The Willows

Tel: 0333 434 3079

The Willows care home, also known as Woodside Resource Centre, provides specialist nursing, residential, short stay and flexible day services for older people living with dementia including those with Alzheimer's. The home also offers compassionate and supportive end of life care, and are working towards the Gold Standards Framework – the quality hallmark for end of life care.

The care team is experienced, dedicated and highly skilled. Most of the team has been with the home for many years so there’s always a smile and familiar face for residents and their relatives.

Situated within a quiet, residential area of Middlesbrough, next door to the Woodside Memory Clinic and close to James Cook University Hospital, The Willows is easily accessible for both locals and visitors. The home enjoys a relaxed atmosphere helping residents feel settled, comfortable and happy.

Group: Care UK Nursing & Residential Care Services

Person in charge: Helen Nutton (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 55+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest CQC* Report on The Willows: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by The Willows

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for The Willows

Current Recommendations

Recommendation Score: 9.1 (9.071)

The user 'Recommendation Score' (9.1 for The Willows) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of The Willows

During my mother's short time in the Willows she was treated with respect and dignity, alongside a happy and pleasant environment. She liked the home and especially the banter with staff. The kind reception given to myself and other members of my family by the staff helped to make all visits as pleasurable as possible given the circumstances. Nothing was too much trouble. The staff made my mother's last few weeks as comfortable and pleasant as possible, with the utmost attention given to care and support. Everyone is a credit to the home , thank you The Willows.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Derek Enderby (Son of care home resident) on Friday 4 April 2014.

Review of The Willows

I visited a friend at the Willows, the staff were very friendly and made me feel welcome. The residents were all happy and during my visit were being visited by pet ponies which was lovely.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Rachel W (Friend of resident) on Tuesday 2 April 2013.

Review of The Willows

I have, in the past, been part of an inspection team looking at nursing homes and residential accommodation. I find this to be of a high standard and have chosen it as a safe place for my mother. This is my way of showing my recommendation by using the premises for my relative.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Nigel Packer (Son of resident) on Wednesday 13 March 2013.

Review of The Willows

The home is situated in a pleasant convenient area near to a main bus route into a main town and along the road a short walk to local shops. A well known park is also in walking distance as is the main hospital which is very convenient if needed. The residents all have their own rooms which are decorated to their own choice. The staff are very welcoming and will do anything within their power for you and the residents.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Barbara D (Daughter of Resident) on Monday 11 March 2013.

Review of The Willows

I was asked to respond to "Home Survey". My Pleasure, gives the feeling of good care for my wife. Thanks

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Harry C (Husband of Resident) on Monday 11 March 2013.

Review of The Willows

Require 24 hour care, I am happy and like my room, the food, staff so if I can live here anyone can.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by George Clough (Resident) on Monday 11 March 2013.

Review of The Willows

Recommended due to the level of care given to my husband.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Submitted by Rita B (Wife of Resident) on Monday 11 March 2013.

Review of The Willows

My son liked the Willows so asked to live hear, I recommended it to a friend and she liked it too because the quality of care given by the staff is divine.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary Sullivan (Mother) on Monday 11 March 2013.

Review of The Willows

Family asked me to come to Willows and I would recommend it to anyone as I am happy and well looked after and I have new friends, the staff are very nice.

Facilities: Excellent

Care / Support: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Doris Wilson (Resident) on Monday 11 March 2013.

Review of The Willows

I was recommended by the day care centre next door to the home, and I am very pleased they did, as it is outstanding, my aunty has been here for the last 5 years and been very happy with the care she received, it is like one big happy family home from home.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Maureen Richardson (Neice) on Monday 11 March 2013.

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Job Vacancies

Senior Care Assistant Nights

Exceeds Minimum Wage

(Care Home / Nursing Home • Full Time)

Middlesbrough , Cleveland & Teesside

9 hours ago

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