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Victoria House Care Home, Stockton-on-Tees, Cleveland & Teesside

Tel: 01642 677282

Victoria House Care Home is located within a residential area close to Stockton on Tees town centre, a purpose built 70 bedded property offering Dementia Nursing and Residential care.

Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Victoria House pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One Ltd

Person in charge: Angela Turner (Home Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 70 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 70

Rooms with ensuite WC: 70

Facilities & Services: Respite Care • Separate EMI Unit • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Victoria House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Victoria House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Victoria House Care Home

Current Recommendations

Recommendation Score: 9.3 (9.300)

The user 'Recommendation Score' (9.3 for Victoria House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Victoria House Care Home

excellent friendly service, always made very welcome. All staff of exceptional from manager to domestics, carers were second to none. Nurses and RGN were always available and answered any questions (medically) with no problems, was always kept updated with any changes. Cannot thank staff enough, brilliant all round, thank you.

Submitted by Colin Alderson (Son of Resident/Service User) on Tuesday 11 November 2014.

Review of Victoria House Care Home

Leaving rehab but not yet ready to come home.

Submitted by Patricia Leishman (Daughter of Resident/Service User) on Wednesday 5 November 2014.

Review of Victoria House Care Home

I was very impressed with the care my dad received in this care home. I would highly recommend this home to anyone. Staff were brilliant and the care was great, they were very friendly and the manager was lovely, made my dad feel very welcome.

Submitted by Susan Magill (Daughter of resident) on Thursday 12 June 2014.

Review of Victoria House Care Home

I was very impressed with the care my father in law received in this care home. I would highly recommend this home. The staff were brilliant and the care was great, they were very friendly and the manager was lovely, made my father i law feel very welcome.

Submitted by Norman Magill (Son in law of resident) on Thursday 12 June 2014.

Review of Victoria House Care Home

The nursing care i have received has been superb. The nursing staff are friendly and very professional at their jobs. I have improved 100% because of the care and attention from the diets I am eating.

Submitted by Stephen D (Resident) on Wednesday 30 April 2014.

Review of Victoria House Care Home

The staff are all welcoming cheerful and helpful and the nursing care my husband has received has been second to none. The improvement since arrival has been immeasurable and still improving I cannot thank them enough for their help and care.

Submitted by Janet D (Wife of Resident) on Wednesday 30 April 2014.

Review of Victoria House Care Home

Amazing, caring, understanding, warm, preempting and courteous. On first entering Victoria House, members of staff welcomed mum by name. They spend genuine time to learn all about mum and personally got to know us as a family. They chased up outstanding medical issues and addressed her anxiety in an amazing and patient way. The gentleness and genuine care they provide is outstanding. 3 months in & her anxiety is all but gone. Nothing is too much trouble, the smiles and consistent genuine care is overwhelming since all i knew was distress in her previous home. I feel eternally grateful to Angela and her fabulous staff. Thank you for all that you are doing and the biggest thank you for the stress free life i have now due to the trust I have in you all. Well done Victoria House! Thank you!!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sandra Radcliffe (Mum is in the home) on Thursday 13 February 2014.

Review of Victoria House Care Home

Modern, clean, and well-kept. Good decorative order. Pleasant dedicated staff. I am satisfied with the care and treatment my wife receives.

Submitted by Peter Yeoman (Husband of resident) on Tuesday 10 December 2013.

Review of Victoria House Care Home

The staff here are great, we are both very satisfied with the care.

Submitted by Jonathan Norman Austin (Husband of resident) on Thursday 5 December 2013.

Review of Victoria House Care Home

My wife has been in Victoria House for fourteen months. During this time she has been looked after very well. The staff are all very friendly and competent.

Submitted by Denis Higgins (Husband of resident) on Thursday 5 December 2013.

Review of Victoria House Care Home

I have been visiting Victoria House for two and a half years now, I go there every day. Everyone and everything is very friendly, the reception, the carers and the team leaders are all happy and friendly people, also the cleaners and the cooks. The food is very good, the rooms are always clean and tidy. The manager is always there if you need to talk and the residents are well cared for.

Submitted by Victor H (Fiancee) on Wednesday 4 December 2013.

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Care Home Idol 2014

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