Care Home Added to Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Removed from Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Added to Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Care Home Removed to from Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Victoria House Care Home, Stockton-on-Tees, Cleveland & Teesside

Tel: 01642 677282

Victoria House Care Home is located within a residential area close to Stockton on Tees town centre, a purpose built 70 bedded property offering Dementia Nursing and Residential care.

Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Victoria House pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One Ltd

Person in charge: Angela Turner (Home Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 70 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 70

Rooms with ensuite WC: 70

Facilities & Services: Respite Care • Separate EMI Unit • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Victoria House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Victoria House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Victoria House Care Home

Current Recommendations

Recommendation Score: 9.2 (9.158)

The user 'Recommendation Score' (9.2 for Victoria House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Victoria House Care Home on Thursday 12 June 2014 by Susan Magill (Daughter of resident)

I was very impressed with the care my dad received in this care home. I would highly recommend this home to anyone. Staff were brilliant and the care was great, they were very friendly and the manager was lovely, made my dad feel very welcome.

Review of Victoria House Care Home on Thursday 12 June 2014 by Norman Magill (Son in law of resident)

I was very impressed with the care my father in law received in this care home. I would highly recommend this home. The staff were brilliant and the care was great, they were very friendly and the manager was lovely, made my father i law feel very welcome.

Review of Victoria House Care Home on Wednesday 30 April 2014 by Stephen D (Resident)

The nursing care i have received has been superb. The nursing staff are friendly and very professional at their jobs. I have improved 100% because of the care and attention from the diets I am eating.

Review of Victoria House Care Home on Wednesday 30 April 2014 by Janet D (Wife of Resident)

The staff are all welcoming cheerful and helpful and the nursing care my husband has received has been second to none. The improvement since arrival has been immeasurable and still improving I cannot thank them enough for their help and care.

Review of Victoria House Care Home on Thursday 13 February 2014 by Sandra Radcliffe (Mum is in the home)

Amazing, caring, understanding, warm, preempting and courteous. On first entering Victoria House, members of staff welcomed mum by name. They spend genuine time to learn all about mum and personally got to know us as a family. They chased up outstanding medical issues and addressed her anxiety in an amazing and patient way. The gentleness and genuine care they provide is outstanding. 3 months in & her anxiety is all but gone. Nothing is too much trouble, the smiles and consistent genuine care is overwhelming since all i knew was distress in her previous home. I feel eternally grateful to Angela and her fabulous staff. Thank you for all that you are doing and the biggest thank you for the stress free life i have now due to the trust I have in you all. Well done Victoria House! Thank you!!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Victoria House Care Home on Tuesday 10 December 2013 by Peter Yeoman (Husband of resident)

Modern, clean, and well-kept. Good decorative order. Pleasant dedicated staff. I am satisfied with the care and treatment my wife receives.

Review of Victoria House Care Home on Thursday 5 December 2013 by Jonathan Norman Austin (Husband of resident)

The staff here are great, we are both very satisfied with the care.

Review of Victoria House Care Home on Thursday 5 December 2013 by Denis Higgins (Husband of resident)

My wife has been in Victoria House for fourteen months. During this time she has been looked after very well. The staff are all very friendly and competent.

Review of Victoria House Care Home on Wednesday 4 December 2013 by Victor H (Fiancee)

I have been visiting Victoria House for two and a half years now, I go there every day. Everyone and everything is very friendly, the reception, the carers and the team leaders are all happy and friendly people, also the cleaners and the cooks. The food is very good, the rooms are always clean and tidy. The manager is always there if you need to talk and the residents are well cared for.

Review of Victoria House Care Home on Friday 6 July 2012 by K Davidson (Son of resident)

Prior to my mother's admission to Victoria House, my experience of the care home sector was confined to the negative stories in the media and I didn't have very high hopes. I am delighted to say however that the care she received here was nothing short of outstanding in every single aspect. The staff went out of their way to ensure everything she needed was done promptly and that it was done perfectly. The consistent hard work, compassion, professionalism and humanity shown by all of the staff in caring for my mother was astonishing and something for which I will always be grateful. I can't recommend Victoria House highly enough - a real credit to the care home sector!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Victoria House Care Home on Monday 2 July 2012 by Ruth F (Daughter of Resident)

I have been astonished by the calm and flexibility shown by the staff at Victoria House given most of their residents have complex needs. All staff exude professionalism, politeness and incredible calm and handle difficult situations with confidence. The building is divided into 4 sections making a very homely feel. The food is fabulous and healthy and served flexibly as patient's needs dictate. It is a huge benefit that my mother has been able to transition seamlessly from residential to nursing care with the same familiar smiling faces looking after her needs.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Recommendation for Victoria House Care Home


Please note this form is only for Recommendations & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required. Fields marked in red are required



Your Personal Details


These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.



Your Recommendation & Rating


This information will be published on the website.

(please edit if you wish)

 

(eg Care Home Resident, Activity Coordinator, Care Home Purchaser)



Please enter a minimum of 200 characters

Character count
0


(Please include as much information as possible & avoid using names)


Please complete each of the following options


I certify that this recommendation & rating is my genuine opinion of Victoria House Care Home and in submitting it I agree to the terms of website use (carehome.co.uk/terms), which I have read and fully understand.


(Please do not enter spaces)



Job Vacancies

There are no jobs posted yet for Victoria House Care Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2013

There are currently no Care Home Idol entrants who have performed at Victoria House Care Home