Harbour View Care Home

14A Bransty Road, Whitehaven CA28 6HA

Harbour View Care Home, Whitehaven, Cumbria
Harbour View Care Home, Whitehaven, Cumbria
Harbour View Care Home, Whitehaven, Cumbria

Harbour View Lodge is located in the town of Whitehaven and overlooks the harbour. The home is close to shops, amenities and public transport.

This tastefully decorated purpose built home provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Harbour View Lodge provides TV lounges and a quiet sitting room with beautiful harbour views, for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Meals based on traditional cooking using fresh produce are served, and residents can select from the daily choices menus available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist.
Complementary therapies can be arranged for individuals. A sensory/relaxation room has also been developed.

The home has an activities therapist who co-ordinates a varied programme of activities for residents.

Group: Four Seasons Health Care

Person in charge: Gillian McAllister (Home Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 50 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Harbour View Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Harbour View Care Home has a Review Score of 9.1 (9.067)

The Review Score of 9.1 (maximum of 10) for Harbour View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Harbour View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.567 for Harbour View Care Home is calculated as follows: ( (34 Excellents x 5) + (26 Goods x 4) ) ÷ 60 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.5 Points relating to the number of positive Reviews for Harbour View Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered beds ÷ 5). 5 Reviews ÷ 10 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harbour View Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harbour View Care Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1

Mam has been in Harbour View Care Home 12 months tomorrow, mam was only there two weeks, when she had to be admitted to hospital again, after two weeks mam returned to Harbour View Care Home. Mam previously arrived at Harbour View Care Home after being in hospital six weeks, mam and family have had to face total life changes and although a care home wasn't originally in the life's plan, have come to terms with it and are very happy for her to be there. I spend a lot of time each day with mam and have got to know the staff and procedure very well, they have given us a lot of support through a difficult time, I put my full trust in this dedication, as mam is a Bransty lady all her life, enjoys the wonderful Harbour.

How likely would you be to recommend Harbour View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother is a resident at the home and requires care 24 hours a day, 7 days a week. She is totally incontinent but at the same time very strong willed. It never ceases to amaze me when I see the time, care and dignity afforded to her by the nurses and carers when at times even I would find it hard. I am just thankful that my mother has had the good fortune to be admitted to Harbour View. Giving my brother and myself the comfort that she is getting the best care available.

How likely would you be to recommend Harbour View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Good example of care shown to all residents. Young and old.

How likely would you be to recommend Harbour View Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has recently entered Harbour View after having a very bad CVA, the family as a whole were traumatised by the whole effect this had has on us, and were devastated when we realised she couldn't go home.
The staff have all been welcoming, reassuring and you feel nothing is too much trouble, they have made our transition easier than we could ever have hoped for. A massive thank you.

How likely would you be to recommend Harbour View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

No relative of my wife's has any complaint about Harbour View Lodge care home or any of the staff or management.

How likely would you be to recommend Harbour View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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