Abigail Lodge Care Home, Consett, Durham
Abigail Lodge Care Home, Consett, Durham
Abigail Lodge Care Home, Consett, Durham

Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett Town Centre is less than one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Abigail Lodge is offered in single occupancy rooms, all of which have en-suite facilities.

Abigail Lodge features TV lounges and a quiet sitting room for relaxation. There are dining rooms, where residents can socialise with others at meal times, available. Traditional home cooking using fresh produce is served and residents can choose from the daily choices available. Special diets can be catered for.

The home benefits from regular visits made by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

Residents are encouraged to participate in the varied programme of activities available.

Group: Four Seasons Health Care

Person in charge: Viki Gates (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Separate unit for EMI patients. Ages 18+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Abigail Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8 (7.989)

The user Review Score of 8 for Abigail Lodge Care Home is based on 5 Review/Recommendations. This Review Score of 7.989 is made up of 4.322 Points relating to the ratings and 3.667 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

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Would strongly recommend this nursing all the staff are so friendly and caring (from cleaners to managers!) The home is clean and rooms are spacious. Many activities and outings are arranged. My mum is 91 and has Alzheimer's and and settled very well there. Everyone is made welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been well cared for at Abigail Lodge since his stroke in December 2014. The staff are excellent and show so much care and kindness to my dad. I feel reassured that he is reverencing quality care. The food is at times of poor quality and can be inconsistent, although it has improved recently. It is always far too hot in the living room.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anne Dalby, Home Manager at Abigail Lodge Care Home responded to this review on 19 Oct 2015:

Thank you for taking the time to review Abigail Lodge - we appreciate all feedback and ensure we act upon it in the best possible way. I'd love to talk in more detail about our meals - we have revised our menus recently but are always open to any meal suggestions to add to our menu. I will be in touch to discuss and thank you again for your comments.

Needs more staff, troublesome patients take staff away from less problem residents. Need carpets removed on landings and walkways in Victory Unit.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Anne Dalby, Home Manager at Abigail Lodge Care Home responded to this review on 19 Oct 2015:

Thank you for reviewing Abigail Lodge - we take all feedback on board and act upon it the best we can. I can assure you that every member of our team is committed to providing the best possible care for all of our residents here at Abigail Lodge. The carpets are in the process of being replaced this week. It would be great to discuss these issues further so I will be in touch to talk personally with you. Thank you again for your comments.

My husband has been in Abigail Lodge Care Home 2 and a half years, 92 years old, so I feel I am qualified to make comments on staffing etc. I travel by bus each day and stay 4 hours. If I am not satisfied with anything I comment on it and yes I am listened to. As for recommending this home, yes 4 times and they all became residents, 2 upstairs, 2 down. Two older nurses from downstairs are kind and gentle. All staff are kind, caring, they always have time for a cuddle and kiss. What is good they laugh with residents. Speaking to my husband his face lights up. I cannot leave this unsaid- Deputy manager has been excellent in her job being dropped in by last manager at the deep end, she visits each resident with a smile and a word.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I chose Abigail Lodge for my husband as it was near to home, I could not have picked a better home. It has no smell of a residential home. All the staff are so friendly and loving and nothing is any trouble, any problems can be discussed straight away and sorted out. I have already recommended this home to my mother in law and she was taken in at short notice as she was so poorly. She has been in for a week and loves it and so does all the family, we are all very happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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