Barchester The Hawthorns Care Centre

Review of Barchester The Hawthorns Care Centre

Hawthorns is a friendly home. Staff are very caring towards their residents. It has a high standard of service given to all residents who stay there. Lovely dining area with choice of food to eat, facilities put on to keep residents occupied, hair salon provided every week. Hawthorns is one of the best homes that I have been to.

Submitted by Susan Merchant (Private Carer of Resident/Service User) on Wednesday 28 January 2015.

Review of Barchester The Hawthorns Care Centre

It's one of the bests care homes in the area.

Submitted by Brian N (Husband of Resident/Service User) on Wednesday 28 January 2015.

Review of Barchester The Hawthorns Care Centre

The best care home she's been in the family are happy.

Submitted by Ann T (Daughter of Resident/Service User) on Wednesday 28 January 2015.

Review of Barchester The Hawthorns Care Centre

This home is the very best home in Co Durham. The carers and nurses are excellent with everyone. The meals are very, very good, also the home never ever smells.

Submitted by Catherine Imms (Mother of Resident/Service User) on Monday 26 January 2015.

Review of Barchester The Hawthorns Care Centre

Clean, tidy and friendly staff.

Submitted by Stephanie Morris (Granddaughter of Resident/Service User) on Friday 23 January 2015.

Review of Barchester The Hawthorns Care Centre

I would recommend - 10 out of 10 for everything I have ticked. The TLC that my husband receives is out of this world.

Submitted by Eunice Shanks (Wife of Resident/Service User) on Wednesday 8 October 2014. Review relates to September 2014.

Review of Barchester The Hawthorns Care Centre

The home is very friendly. You can visit anytime you like. It is very clean and the food is very good. You can make drinks when you like. The staff are very friendly and they do their very best for my mother. I feel that my mother is very safe in Hawthorns.

Submitted by Janet E (Daughter of Resident/Service User) on Thursday 25 September 2014.

Review of Barchester The Hawthorns Care Centre

Whilst visiting my brother-in-law at the above care home I found the staff to be informative, attentive and knowledgeable. The meals were freshly cooked and catered to individual needs. The home itself was clean, well presented with a happy atmosphere.

Submitted by Diane C (Sister-in-law of Resident/Service User) on Thursday 18 September 2014.

Review of Barchester The Hawthorns Care Centre

I feel this home provides great care for my wife I am very happy with the staff and support they offer.

Submitted by Brian N (Husband of Resident/Service User) on Thursday 18 September 2014.

Review of Barchester The Hawthorns Care Centre

An exceptional care home. My mother has been in this home for 4 weeks and she has gained 1 1/2 stone in weight. She has gone from strength to strength, from only been given 1 week to live she is still here with us.

Submitted by Diane H (Daughter of Resident/Service User) on Tuesday 29 July 2014.

Review of Barchester The Hawthorns Care Centre

I can not fault this home. If you need any help for information there is always someone to talk to. I would recommend this home very highly to anyone.

Submitted by Wendy K (Resident / Service User) on Wednesday 18 June 2014.

Review of Barchester The Hawthorns Care Centre

Would highly recommend, best in the area. I have recommend Hawthorns to others as care is excellent, always a shoulder to cry on if needed, the staff have become family to me.

Submitted by Eva B (Wife of Resident/Service User) on Friday 2 May 2014.

Review of Barchester The Hawthorns Care Centre

The staff are extremely caring and knowledgeable. I don't know anywhere else that could give my daughter the level of care she is receiving.

Submitted by Gillian Riddell (Parent of Service User) on Wednesday 30 April 2014.

Review of Barchester The Hawthorns Care Centre

Hawthorns Care Centre has an excellent standard of care and cleanliness, with very caring staff who treat the resident with dignity, which is most important in their twilight years.

Submitted by Margaret N (Daughter of Resident/Service User) on Wednesday 23 April 2014.

Review of Barchester The Hawthorns Care Centre

My Husband has been here of eight years now and I'm treated like part of the team. I would not put him anywhere else.

Submitted by Sheila W (Wife of Resident/Service User) on Wednesday 9 April 2014.

Review of Barchester The Hawthorns Care Centre

My mother has been a resident here for almost two years. My sister and I have found the staff to be friendly and caring. The nursing floor has access to medical facilities which my mother needs, which were not available at her last home.

Submitted by Lynn C (Daughter of Resident/Service User) on Tuesday 8 April 2014.

Review of Barchester The Hawthorns Care Centre

Would haven no hesitation in recommending the above unit as a care home facility.

Submitted by Jeff G (Son of Resident/Service User) on Tuesday 8 April 2014.

Review of Barchester The Hawthorns Care Centre

I have found staff to be friendly, welcoming and caring. The ambience of Hawthorns is first rate - from coming through the door to leaving. My contact with management has shown them to be efficient and pleasant. The rooms and facilities, are excellent and even though my wife is bedridden, help is maximised. Her room is spotless and comfortable. She seems to enjoy her food - and is HAPPY!

Submitted by James Nicholson (Husband of Resident/Service User) on Monday 7 April 2014.

Review of Barchester The Hawthorns Care Centre

My Mum was admitted here for palliative care and being a retired nurse I must admit I was very anxious about the care she would receive. I was very quickly reassured. The care she received was outstanding. The staff are caring, experienced and professional. They couldn't do enough for my Mum or us , her family. We would highly recommend this home.

Submitted by doreen copeland (Care home purchaser) on Tuesday 10 December 2013.

Review of Barchester The Hawthorns Care Centre

I recommend this Home highly & am eternally grateful to the dedicated staff in the way they attended to my Mother's nursing in her final days. The home offers the highest standards in professionalism when it comes to palliative care, offering compassion, dignity and privacy to residents and relatives alike. My thanks in particular to the two Nurses called Sharon, carers Joanne , Bronwyn, George and Aaron who were there at all times to attend to Mother's needs... Myself and two brothers are all of the same opinion in that we wished Mother had entered the Hawthorns sooner than when she was in a different care home...

Submitted by Keith Mullen (Mother was a resident there) on Thursday 28 November 2013.

Review of Barchester The Hawthorns Care Centre

Wonderful, kind and thoughtful care of a very high standard. Nothing was too much trouble and the staff informed you of events as they occurred. Truly outstanding care.

Submitted by Joan Ward (Daughter of Resident/Service User) on Monday 14 January 2013.

Review of Barchester The Hawthorns Care Centre

My mother spent the last two weeks of her life at Hawthorns. During that time the staff and quality of care and dignity shown during this time made her passing so much easier to bare. I can't praise the staff enough, their compassion and understanding was exceptional. I would not hesitate to recommend Hawthorns to anyone else in a similar situation to myself and my family.

Submitted by Helen A (Daughter of Resident/Service User) on Monday 14 January 2013.