Barchester The Hawthorns Care Centre, Peterlee, Durham
Barchester The Hawthorns Care Centre
Barchester The Hawthorns Care Centre

The Hawthorns makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Sue Raby (General Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 103 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Epilepsy • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Stroke

Admission Information: Sep unit for EMI patients @ Seaham Hse. Neu Rehab 18+. Ages 18+.

Single Rooms: 93

Shared Rooms: 5

Rooms with ensuite WC: 81

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Barchester The Hawthorns Care Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.3 (9.307)

The user 'Recommendation Score' (9.3 for Barchester The Hawthorns Care Centre) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Barchester The Hawthorns Care Centre

My late mum (Doreen Elizabeth Groves) was admitted to the Hawthorns Nursing Home on a Palliative Care pathway. The staff at the Hawthorns were extremely caring, professional and courteous. Mum felt as though she was at home, during the final days of her life. The staff were considerate professionals in whom Barchester can be proud of, absolutely caring and preparing mum and our family for a dignified death peacefully. In life and in death they were excellent. Many thanks indeed.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Barchester The Hawthorns Care Centre

My Mam received the very best of care from all the staff at the Hawthorns Peterlee. You should be proud to have staff that care about residents like they do. Thank you for making her last few months bearable.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Barchester The Hawthorns Care Centre

My mam thought the world of the nurses and carers and other staff in her shortened stay. The staff were very thoughtful and attentive to me and my family when we visited and I would recommend the home to anyone who asks for my opinion. Thank you for caring for my mam.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Care is always provided to a high standard. Staff are very friendly and polite.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Hawthorns is a friendly home. Staff are very caring towards their residents. It has a high standard of service given to all residents who stay there. Lovely dining area with choice of food to eat, facilities put on to keep residents occupied, hair salon provided every week. Hawthorns is one of the best homes that I have been to.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

It's one of the bests care homes in the area.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

The best care home she's been in the family are happy.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Barchester The Hawthorns Care Centre

This home is the very best home in Co Durham. The carers and nurses are excellent with everyone. The meals are very, very good, also the home never ever smells.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Clean, tidy and friendly staff.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barchester The Hawthorns Care Centre

I would recommend - 10 out of 10 for everything I have ticked. The TLC that my husband receives is out of this world.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

The home is very friendly. You can visit anytime you like. It is very clean and the food is very good. You can make drinks when you like. The staff are very friendly and they do their very best for my mother. I feel that my mother is very safe in Hawthorns.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Whilst visiting my brother-in-law at the above care home I found the staff to be informative, attentive and knowledgeable. The meals were freshly cooked and catered to individual needs. The home itself was clean, well presented with a happy atmosphere.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

I feel this home provides great care for my wife I am very happy with the staff and support they offer.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Barchester The Hawthorns Care Centre

An exceptional care home. My mother has been in this home for 4 weeks and she has gained 1 1/2 stone in weight. She has gone from strength to strength, from only been given 1 week to live she is still here with us.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

I can not fault this home. If you need any help for information there is always someone to talk to. I would recommend this home very highly to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Would highly recommend, best in the area. I have recommend Hawthorns to others as care is excellent, always a shoulder to cry on if needed, the staff have become family to me.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

The staff are extremely caring and knowledgeable. I don't know anywhere else that could give my daughter the level of care she is receiving.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester The Hawthorns Care Centre

Hawthorns Care Centre has an excellent standard of care and cleanliness, with very caring staff who treat the resident with dignity, which is most important in their twilight years.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

My Husband has been here of eight years now and I'm treated like part of the team. I would not put him anywhere else.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

My mother has been a resident here for almost two years. My sister and I have found the staff to be friendly and caring. The nursing floor has access to medical facilities which my mother needs, which were not available at her last home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barchester The Hawthorns Care Centre

Would haven no hesitation in recommending the above unit as a care home facility.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester The Hawthorns Care Centre

I have found staff to be friendly, welcoming and caring. The ambience of Hawthorns is first rate - from coming through the door to leaving. My contact with management has shown them to be efficient and pleasant. The rooms and facilities, are excellent and even though my wife is bedridden, help is maximised. Her room is spotless and comfortable. She seems to enjoy her food - and is HAPPY!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester The Hawthorns Care Centre

My Mum was admitted here for palliative care and being a retired nurse I must admit I was very anxious about the care she would receive. I was very quickly reassured. The care she received was outstanding. The staff are caring, experienced and professional. They couldn't do enough for my Mum or us , her family. We would highly recommend this home.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester The Hawthorns Care Centre

I recommend this Home highly & am eternally grateful to the dedicated staff in the way they attended to my Mother's nursing in her final days. The home offers the highest standards in professionalism when it comes to palliative care, offering compassion, dignity and privacy to residents and relatives alike. My thanks in particular to the two Nurses called Sharon, carers Joanne , Bronwyn, George and Aaron who were there at all times to attend to Mother's needs... Myself and two brothers are all of the same opinion in that we wished Mother had entered the Hawthorns sooner than when she was in a different care home...

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Recommendation for Barchester The Hawthorns Care Centre


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required.

Your Personal Details

These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.

Your Recommendation & Rating

This information will be published on the website.

(please edit if you wish)
LIKELY
EXTREMELY LIKELY
DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Barchester The Hawthorns Care Centre

Job Vacancies

Head of Unit - Dementia (RN)

£ Competitive + Free Training/ CPD (Care Home / Nursing Home • Full Time)
Peterlee, Durham

Peripatetic Registered Nurse (RGN/RMN)

£ Competitive + Free Training/ CPD (Care Home / Nursing Home • Full Time)
Peterlee, Durham

Registered Night Nurse (RN) Neuro Rehab

£ Competitive + Free Training/ CPD (Care Home / Nursing Home • Full Time)
Peterlee, Durham

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Barchester The Hawthorns Care Centre