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St Margaret's Care Home, Crossgate, Durham, Durham
St Margaret's Care Home
St Margaret's Care Home

Tel: 0191 386 8949

St Margaret's Care Home is located within a quiet residential area in the beautiful historic city of Durham, a purpose built 60 bedded facility offering General Residential Nursing and Dementia care.

At St Margaret’s Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms have magnificent views of Durham’s cathedral and castle.

Chefs at St Margaret’s pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One Ltd

Person in charge: Sandra Darroch (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Subject to agreement that St Margaret's can meet assessed needs.. Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on St Margaret's Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by St Margaret's Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for St Margaret's Care Home

Current Recommendations

Recommendation Score: 9.1 (9.106)

The user 'Recommendation Score' (9.1 for St Margaret's Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of St Margaret's Care Home on Friday 6 June 2014 by Muriel B (Resident)

St Margaret's is very pleasant. I enjoy the regular exercise classes and entertainment. The food is lovely.

Review of St Margaret's Care Home on Tuesday 3 June 2014 by Ellen H (Resident)

The staff show great kindness and are very helpful, making us feel at home. Our hairdresser and activities organiser are second to none. We couldn't have better attention on our trips out. The home is well maintained and we have some delicious meals.

Review of St Margaret's Care Home on Wednesday 28 May 2014 by Ann Shaw (Resident)

Lovely staff. Good range of planned activities. Beautifully clean. Good food and choice of menu.

Review of St Margaret's Care Home on Wednesday 28 May 2014 by Vera Adams (Resident)

Staff are very friendly and helpful. Nice and clean smells nice. Meals are good. Enjoys trips out on the bus and entertainment events.

Review of St Margaret's Care Home on Tuesday 27 May 2014 by Philippa Fielding-Clarke (Resident)

Food is good, I enjoy the activities, staff are friendly, I enjoy the trips out in the minibus. I would recommend St Margaret's to everyone.

Review of St Margaret's Care Home on Tuesday 27 May 2014 by Dorothy Bartle (Resident)

Cleanliness, staff are friendly and helpful. Welcoming atmosphere, enjoy minibus trips out. Reassurance is given to family members. There is a family type atmosphere when events take place.

Review of St Margaret's Care Home on Thursday 13 February 2014 by Patricia M (Wife of resident)

From the beginning my husband and I found the atmosphere friendly and welcoming. He was a very sick man when he went into St Margaret's and the nursing care was excellent. The care staff were kind and considerate with a man who could be difficult at times. I would have been quite happy if he stayed permanently at the home but he missed being in the middle of home life. The manager had staff who took pride in their work and I will be happy for him to return for respite care, knowing that he will have the best of care.

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of St Margaret's Care Home on Thursday 21 November 2013 by Dorothy March (Resident's daughter)

My father was taken into St. Margaret's Care Home in December 2012. I am a regular visitor, and have been overall, extremely happy with my father's care. Any problems are remedied quickly. I very much enjoy the outings and varied entertainment programme. It really is a joy to sit by my father, other residents, visitors and the lovely staff and experience the family atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of St Margaret's Care Home on Tuesday 5 February 2013 by Ron Stitt (Husband of resident)

In February 2012 a new manager entered the home, since when major internal refurbishments have taken place throughout and are currently ongoing. This care home is well respected in the area and highly recommended. My wife was admitted to the care home in May 2011. I visit her daily and have witnessed the improvements since the beginning. I have tea with my wife when visiting and enjoy the various meals on offer, and also accompany her in numerous activities for residents.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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