Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH

Stoneleigh Care Home, Stanley, Durham
Stoneleigh Care Home, Stanley, Durham
Stoneleigh Care Home, Stanley, Durham

Stoneleigh Care Home is located within a residential area of Annfield Plain, a purpose built 36 bedded property offering Residential and Residential Dementia care.

Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. Stoneleigh has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Stoneleigh pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Kay Rudd (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 36 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Stoneleigh Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.701)

The Review Score of 9.7 (maximum of 10) for Stoneleigh Care Home is based on 43 Review/Recommendations in the last 2 years. This Review Score of 9.701 is made up of a Quality Score of 4.701 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.701 for Stoneleigh Care Home is based on 43 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.701 for Stoneleigh Care Home is calculated as follows: ( (371 Excellents x 5) + (134 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 515 Ratings = 4.701

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Stoneleigh Care Home is calculated as follows:

      1. 43 Positive Reviews = 3

      2. 0.1 x 43 Positive Reviews = 4.300 (maximum score = 1)

      3. (43 Positive Reviews ÷ 36 Registered Beds) x 2 = 2.389 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


The staff are really obliging and caring and they are really friendly and seem all look forward to welcome you any day.

How likely would you be to recommend Stoneleigh Care Home? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I live in Cornwall and only come to the home every few months and visit my mother for just a few hours, but from what I can see, everything seems to be very good - no problems at all.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father came into Stoneleigh Nursing Home in April 2016. As a family we were very anxious as up to the age of 84 he has lived alone (since being widowed) and is very independent.
However I am amazed at how settled he is within a short space of time - this is down the the excellent, caring staff and good overall management of the home. I would - and have - recommended this home to others.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly and caring staff who show a genuine interest in looking after all residents. Meals are high quality and varied. Management are professional and always try to ensure residents are safe and happy.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I wish to thank everyone at Stoneleigh. It's been a pleasure being here and to be treated like a person, not just a number.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Could not have received better treatment of care anywhere and will miss everyone upon leaving. Food is good and a good balanced diet everyday.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very friendly helpful staff. Staff and management have helped my mother lots and still left her with a high level of independence. The help to myself by taking away the constant stress I was under due to work and looking after my mother is always a great help.
At all times staff try to involve residents with a wide variety of activities and events. The staff deserve a great amount of credit for all their dedication and care to residents.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My friend was moved into Stoneleigh from another home as she was not given the care she needed, since she moved into Stoneleigh she is cleaner, brighter and much happier. I am really pleased with the staff in Stoneleigh as they try really hard to keep all the residents happy. Very, very lovely care home.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From my mum going in the care home in December she has settled in very well with the help and care of all staff. She has put some weight back on due to the good food as we were having problems with her eating, she also involves herself with activities so stimulates her memory. Overall, the home is good but could do with a little update, bedrooms are quite small.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Stoneleigh Care Home responded to this review on 03 Mar 2016:

Thank you for your comments on our home. We are pleased that your mother has settled in well. We note your comments about the size of the room. The rooms we have available are all of a similar size. When we show a prospective client/family around the home they are able to choose from whichever rooms are vacant at that time. As rooms become vacant current clients may choose to move to another one. We encourage families to bring in personal items to personalise the bedrooms to make them homely.

As rooms become vacant we freshly decorate them in line with our company standards.

We are in the process of refreshing the appearance of the rest of the building.

Stoneleigh is a warm and welcoming building. Staff and management are friendly and always make you feel welcome. Staff in the home treat residents with dignity and respect and go the extra mile to ensure that all residents are made to feel safe and secure. The managers door is always open and you are able to go to speak to her if you have any concerns or problems regarding your family member who lives there. I would recommend this home to others looking for a place for their loved ones.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

From day one not just this month staff and management have treated my mam with respect and care to a very high standard. Anything she needs or asks for is given willingly. Her room and indeed all areas are well cared for and she has a varied menu, no request turned down. Staff very friendly.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My father was no longer able to live independently at home last year, and was admitted to Stoneleigh Care Home. I live many miles away so was anxious as was he. After a settling in period and readjusting to new surroundings and routine ( my father is 87), he has been given a new lease of life, thanks to the carers and support team at Stoneleigh. The love and care he is given is first class. He is treated as part of a family whose needs are put first. I visit regularly and I am given the reassurance I need, which is clear when I see dad happy and content.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is very clean, the staff have very cheerful natures, welcomed us as if we were friends., Liked the way they were with my sister-in-law. Good security on door.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since mum went into the home in October she has been treated with great care and respect. As her daughter, I have also been shown respect and been offered support. The choice of menu has been excellent and satisfying. The staff are all very friendly and helpful. As end of life approaches the management and staff have been excellent. Present circumstances and the way forward have been discussed in a most helpful and caring manner. I would not have wished for anything more.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent home, care for our dear friend is very good. It's a place that is warm, homely and welcoming. No gimmicks, just excellent care, as a manager of a home myself, really impressed.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is home away from home and has an excellent homely atmosphere. I would have no hesitation in recommending this home to potential residents. The kindness and care are outstanding and the staff are caring and friendly. Excellent.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For 8 years I have gone to this lady to clean. Her house was her life, at 95 she was having dizzy spells and felt unsafe in her home! She went into Stoneleigh in May and I was really impressed with the room, food, staff and cleanliness of the home. My lady always says it is not home but is very happy with the way they look after her and says the food is like home made! The staff are very welcoming to everyone! I was very sad when she had to go into a home but since visiting Stoneleigh really impressed.

How likely would you be to recommend Stoneleigh Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Before entering the home, was really happy with the security aspect, having to buzz for entry and signing in. Was greeted and welcomed warmly, each staff member was polite and spoke while passing. My sister commented on the choice of meals which were really tasty. Asking her on how she is treated, she has the choice of bath or shower which they gladly assisted her with. Her room is very clean and tidy. When passing, staff would check my sisters well being. She is happy and content. If required I was told I could have a meal with my sister with ample warning. On leaving the home time was spent talking and asking of my sisters well being and the same standard of security.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are really good they are there when you need them. I would recommend the home to anyone for its care. The day trips out are excellent.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have got to say my mother has only been in 2 weeks this week. Everyone has been amazing, it is so homely and friendly I am over the moon as is the family. Kay the managers, excellent! In fact staff so obliging and helpful. What more can we say!

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been visiting the home for almost four years, different days mornings and afternoons a total of many hours throughout this time we have witnessed and admired the loving care, dedication and exemplary conduct by wonderful staff. If I ever had to choose a car home for loved one I would not hesitate in naming Stoneleigh. If only all vulnerable elderly people could be looked after to this standard.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are lovely and so friendly. The home has a very comfortable atmosphere, and also is very welcoming. The service and care is amazing an I am very happy with the care provided for my grandad. The facilities provided for the residents are great. The kitchen and food is outstanding.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Upon arriving at Stoneleigh Care Home, it is immediately obvious that the staff and residents have an excellent rapport and that the residents feel safe and comfortable. There are always daily activities for all residents to participate in and get the opportunity to interact with one another. The staff clearly take pride in their line of duty and always display a professional attitude. They also encourage residents to maintain independence as much as possible and are approachable and friendly. Overall as a family member it is reassuring to know your relative is in a superb care facility.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Visited this home since it was opened to serve with the vicar to do services and I still do the holy communions. I support this home in whatever activities they have on, Coffee mornings and fund raising events. I've always found this home friendly and the residents seemed to be very happy here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father has only been a resident for 3 weeks - he has settled in with no problems.
The staff - (All Staff) have been very caring, friendly and helpful all the time. So I know my father will enjoy his time here.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is a home from home care home. Very friendly staff.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Most helpful staff and manager, nothing whatsoever is a problem. My father has settled in without any issues at all.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Highly recommended for people who need general care since nursing has been changed from full care who need nursing staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very good.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is a very pleasant home to visit, the staff are excellent, and the patient care is very good and the resident appear happy nothing is too much trouble, and there is a cheerful atmosphere when you visit.

How likely would you be to recommend Stoneleigh Care Home? Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

An excellent nursing home. Staff are excellent from top to bottom, no faults at all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault the care my mother has received, she has gained weight and laughs constantly. She is immaculately turned out and I have seen the time that is spend with her.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The Warmest Possible Welcome

From our initial inspection visits and through the admission process my family and I have been made welcome and filled with confidence that my Father will receive the best possible care and attention from every single member of staff.
It is always hard when a relative needs to go into care and the team at Stoneleigh made the move as easy and stressless as possible, nothing has been too much trouble.
The home is homely, pet friendly and and shows northern hospitality at every opportunity.
They understand their residents needs and go out of their way to fulfill them.
The food is excellent and the cook goes out of her way to please.
We are very happy to recommend Stoneleigh to anyone looking for a care home.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is an older style care home but the care and attention is excellent. I would highly recommend this care home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I cannot fault the care my husband has had. It gave me peace of mind to travel for our grandaughter's wedding. He was happy and could only praise everyone working there. The only thing is he put 6lb on (ha ha). I thank them very much.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a paramedic from Australia I have visited many nursing homes in the course of my work. Stoneleigh is a fantastic residence. The staff are extremely caring and attentive. The food is exceptional. The home is cleaned daily so is maintained well. I would recommend Stoneleigh to any family requiring a care home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have found Stoneleigh Care Home very good, with all the care and time that everyone takes to keep the residents safe and well. I would recommend this home to everybody who would want any of their family looked after.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Not bothered about internet, don't watch the television, have enjoyed chatting to staff and other residents, all very friendly people.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A good home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have visited many care homes in the district but I still prefer the smaller ones for the friendliness. Stoneleigh has had many changes in management and staff and even the building. Recently they have refurnished most of the bedrooms, updated bathrooms, toilets, laundry and kitchen, also new carpets and chairs throughout the home. There is always a welcome when you enter. I have visited each morning for 19 years so I know this would be my final home if needed.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Cannot rate this care home more highly. The food is excellent. Value for money.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very caring environment. Staff are wonderful and very patient. Entertainment provided ensures that all residents have memories stimulated and are engaged with surroundings. Everyone is treated with dignity.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having been very pleased with respite care two of my elderly relatives now live in Stoneleigh. Both are very happy there and enjoy the care and attention they receive as well as activities. Everything is person centered, physical, emotional and mental wellbeing included. I cannot speak more highly of all the staff and management. We would recommend this home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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