Barchester Bradshaw Manor Care Home

2 Chester Street, Rhyl LL18 3ER

Barchester Bradshaw Manor Care Home, Rhyl, Denbighshire
Barchester Bradshaw Manor Care Home, Rhyl, Denbighshire
Barchester Bradshaw Manor Care Home, Rhyl, Denbighshire

Barchester Bradshaw Manor Care Home is a purpose built Nursing and residential home set in landscaped gardens adjacent to the main promenade in Rhyl. Bradshaw Manor also provides expert care for those ladies and gentlemen who are experiencing a dementia – for example Alzheimer’s. The main town is within easy walking distance of the home and enjoys excellent public transport links with a bus stop right on the doorstep.

Bradshaw Manor is surrounded by a wealth of local attractions including the Rhyl Pavilion Theatre, the events arena and a lovely bowling green. The home enjoys the best of both worlds in terms of its location with Chester just 30 minutes drive away via the A55, and the beautiful Welsh countryside and the landscapes of the Conway Valley and Llandudno quite literally on their doorstep.

Group: Barchester Healthcare Ltd

Person in charge: Heidi Crompton (General Manager)

Local Authority / Social Services: Denbighshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 64 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Bulgarian, Welsh

Single Rooms: 64

Rooms with ensuite WC: 57

Facilities & Services: Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care & Social Services Inspectorate* Report on Barchester Bradshaw Manor Care Home: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.695)

The Review Score of 9.7 (maximum of 10) for Barchester Bradshaw Manor Care Home is based on 36 Review/Recommendations in the last 2 years. This Review Score of 9.695 is made up of a Quality Score of 4.695 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.695 for Barchester Bradshaw Manor Care Home is based on 36 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.695 for Barchester Bradshaw Manor Care Home is calculated as follows: ( (294 Excellents x 5) + (102 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 407 Ratings = 4.695

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Barchester Bradshaw Manor Care Home is calculated as follows:

      1. 36 Positive Reviews = 3

      2. 0.1 x 36 Positive Reviews = 3.600 (maximum score = 1)

      3. (36 Positive Reviews ÷ 64 Registered Beds) x 2 = 1.125 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I have good experiences with this home. Living abroad - it is essential to have a good working relationship with the staff. I am kept informed and welcome to make phone calls to them and to my mother at any time. My queries and questions are answered promptly.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Staff are very kind.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very nice, they generally have a cheery disposition.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A really homely feel, I have been here many years and have loved every minute.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice home.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cheerful, friendly and homely. All staff approachable.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent home, I love living here.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The chef in the kitchen is fantastic, nothing is too much trouble.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are very nice, a really friendly place to be. I want for nothing. I have everything I need and want.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bradshaw Manor is top class.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Wife has been here for 2 months. This home is very clean, she has been well cared for, bathed washed regularly. The standard is high with good staff numbers.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Our family member went into Memory Lane in November 2015. We have found that the staff have been excellent and this has helped her to settle in. Any queries that we have had have been dealt with efficiently with care for the resident being paramount. We could not have hoped for this period of time to have worked out as well as it has as we appreciate the difficulties in the environment. Well done to the team at Memory Lane and Bradshaw Manor.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bradshaw provided an unbeatable level of care and service for my mother at a particularly challenging time of her life and until her death. I cannot speak highly enough of this home and the caring staff.

If you are considering Bradshaw Manor and they have a vacancy, I wouldn't hesitate.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum became a resident in Memory lane, Bradshaw Manor in late June this year. Mum has Alzheimer's and has recently had three minor strokes so she is unable to be looked after in her own home. Bradshaw Manor made the transition into care extremely smooth which has helped a great deal. Mum now feels settled and safe.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My wife has been a resident in the home for the past 4 months. During that period the standard of care/nursing has been excellent. The home is very well managed, and the carers follow the examples displayed by all the management. I would have no hesitation in recommending this home to anyone.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My wife seems to have settled very well into Bradshaw Manor, she is kept clean and that is the main reason I'm very pleased with the way she is being cared for. The staff are excellent with all the people being cared for.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We find the staff very helpful and my aunt is looked after and treated with dignity. As she is bedridden she is unable to use the activity programme.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In my limited experience with care homes. I have found this service provider to be excellent. I would have no hesitation in recommending them to anyone wishing to place a relative into a care/nursing home.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been in Bradshaw Manor a short time and I find it really suits my mother. There are two sitting rooms down stairs and a conservatory. Lovely gardens. The staff are very busy always polite and the bedrooms are a lovely size and clean in fact you could be staying in a hotel room.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I would highly recommend Bradshaw Manor Care Home. It's like a 4 star hotel, excellent food and the care 100%. Rooms very clean and always kept tidy. Staff very easy to talk to and understanding.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First class care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff friendly and caring - could probably do with more staff, some recreational activities; bingo, tv, music etc.
Chiropodist - hairdresser. Both my mother and brother were residents when it was named "Rhyl Nursing Home" Heidi was in charge at the time they both received excellent care prior to decease. After trying other homes I consider this one of the best for my sister.

Overall Standard: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Value for Money: Good

An excellent home doing best to care for residents in a defined efficient manor. Very clean & tidy. Staff are always friendly; neat, tidy and always helpful with visitors & residents. Activities are well organised. Residents are always kept clean & tidy and when needed are there. Domestic staff very effective. Kitchen staff provide nice food. Carers are very good with family & help in difficulties in all a job very well done. 1st class.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum well settled. The staff are always helpful and approachable, and very good with the residents. Plenty of activities for residents to attend, if they wish. Visiting time is always flexible. I am very pleased with the standard of care and the standard of the home. Mum is very happy there.

How likely would you be to recommend Barchester Bradshaw Manor Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Every body is very kind and I'm very happy at Bradshaw. I get all of my homely items and my friends and family can visit any time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been to Bradshaw Manor many time for their summer fair's and Christmas parties. All the residents are well looked after. The home is well presented and a beautiful place for people to feel at home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Even though he was only there for a short time, my father was very happy at Bradshaw Manor. The range of activities to stimulate residents is excellent as is the catering. Every time I visited I was impressed by the professionalism and sincerity of the staff. They are warm and welcoming and everyone has a smile in their face!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with service.

Nice tidy modern home with pleasant staff. very pleased.

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Caring place. Nice staff. residents happy.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Helpful staff who look after my nana. She always looks nice.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Well run home, nicely presented. Would meet standard of posh hotel.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

I have been visiting Glenys Evans twice a month since she became a resident and have not found anything to complain to management about. Staff are friendly, and the food is varied and apparently very tasty.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like this home, it's like a hotel, all the staff are ever so nice. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Barchester Bradshaw Manor Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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