Quarry Hall Care Home

Newport Road, St Mellons, Cardiff CF3 5TW

Quarry Hall Care Home, Cardiff, Cardiff
Quarry Hall Care Home, Cardiff, Cardiff
Quarry Hall Care Home, Cardiff, Cardiff

Located on the outskirts of Cardiff, Quarry Hall Care Home is a Grade II listed building converted into an 86 bedded property offering Dementia, Nursing, Residential, Respite and End of Life care.

Residents at Quarry Hall have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Quarry Hall pride themselves in knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Margaret Harris (Home Manager)

Local Authority / Social Services: Cardiff Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 86 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65. Ages 65+.

Single Rooms: 86

Rooms with ensuite WC: 86

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 28 Dec 2016

Please contact us for information regarding our bed availability

Reviews

8.8 Quarry Hall Care Home has a Review Score of 8.8 (8.766)

The Review Score of 8.8 (maximum of 10) for Quarry Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Quarry Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Quarry Hall Care Home is calculated as follows: ( (48 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.983 Points relating to the number of positive Reviews for Quarry Hall Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 17.2 positive Reviews (86 registered beds ÷ 5). 4 Reviews ÷ 17.2 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Quarry Hall Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Quarry Hall Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    1

Fantastic place! My mum seems very happy, content and settled in Quarry Hall. Staff are lovely, very patient and always have time to talk. The home is immaculate and always kept clean and tidy. The only small niggle I have is that some clothing we brought in has disappeared but I know a new labelling system is now in place. Special mention to the managers and all the carers who are superb. The activities team are excellent too - always on the go. Oh and the cakes are fab!

How likely would you be to recommend Quarry Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a resident in the above named care home. The care she receives is excellent, she is always clean, tidy and dressed nicely in her own clothes. There are lots of activities for the residents to join in and the activities co-ordinators are excellent encouraging my mother to take part. The home is bright and airy. It is kept clean and tidy and is very secure. All the staff are friendly and helpful and treat all the residents as individuals and respect their dignity.

How likely would you be to recommend Quarry Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been in Quarry Hall for over two years. He is in the residential part of this home. Since December his condition (Alzheimer's) has taken a turn for the worse and his needs have changed dramatically. I want to thank all of the staff who have cared for him for the last two years and most are the same ones now. They have made differences in his care plan etc, additional help and guidance put into place to allow him to remain where he is at home and is happy. The ladies work very hard and care for him as if he was their relative!

How likely would you be to recommend Quarry Hall Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother moved to Quarry Hall on 29th March 16, and I am extremely pleased with the service, help and care she is receiving so far and am confident this will continue in the future.

How likely would you be to recommend Quarry Hall Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The care my mother has received at Quarry Hall has been of a high standard and is delivered with sensitivity and respect. In addition, carers and management staff have taken the time to build a relationship with her which has given her a sense of value, have shared humour with her and continue to provide her with a range of options relating to her daily routine. The input of family has been actively encouraged and ways of building upon the care provided has been positively welcoming and acted upon. Thank you.

How likely would you be to recommend Quarry Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Margaret

Margaret Harris

Job Title: Home Manager

Joined: 2015

Description:

Introducing MARGARET HARRIS
Home Manager at Quarry Hall Care Home St Mellons

What does kindness mean to you?

“I feel that kind involves putting Residents’ needs first and doing the best for them at all times.”

Margaret is a Registered Nurse with a wide range of experience in providing care and support for older people to enrich their lives. She is a strong and committed leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Margaret joined Quarry Hall as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools, churches and day centres and is always keen to include the local community in life at Quarry Hall.

When asked what she enjoys most about her role, Margaret said: “I enjoy challenging myself and my team to provide the best possible care we can.”

Outside of work, Margaret enjoys spending time with her beloved dog and going on holiday.

If you would like to find out more information about Quarry Hall Care Home, Margaret has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Quarry Hall Care Home