Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP

Ty Enfys, Cardiff, Cardiff
Ty Enfys, Cardiff, Cardiff
Ty Enfys, Cardiff, Cardiff

Ty Enfys is a leading, purpose-built care home situated in Pentywn on the outskirts of Cardiff.

The home is in the final stages of an extensive refurbishment and offers outstanding, modern facilities in addition to the highest standards of residential, nursing and dementia care.

Facilities at the home include various lounges, cinema, and a 'farmhouse kitchen' - designed to encourage active and independent living.

Group: Hallmark Care Homes

Person in charge: Sujjata Singh (Home Manager)

Local Authority / Social Services: Cardiff Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 100 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: All referrals assessed first. Ages 60+.

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 100

Rooms with ensuite WC: 100

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care & Social Services Inspectorate* Report on Ty Enfys: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 06 Sep 2016

Please contact the home for current vacancies

Current Reviews

9.5 Ty Enfys has a Review Score of 9.5 (9.540)

The Review Score of 9.5 (maximum of 10) for Ty Enfys is based on 38 Review/Recommendations in the last 2 years. This Review Score of 9.540 is made up of a Quality Score of 4.78 Points (maximum of 5) relating to the rating and a Quantity Score of 4.76 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.540 for Ty Enfys is based on 38 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.78 for Ty Enfys is calculated as follows: ( (364 Excellents x 5) + (82 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 455 Ratings = 4.78

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.76 for Ty Enfys is calculated as follows:

      1. 38 Positive Reviews = 3

      2. 0.1 x 38 Positive Reviews = 3.800 (maximum score = 1)

      3. (38 Positive Reviews ÷ 100 Registered Beds) x 2 = 0.760

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Ty Enfys?

  • Extremely LIKELY
    25
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Enfys

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    7
  • Granddaughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

22 Reviews* is 4.8 out of 5

*The Average Rating only uses ratings from the 22 reviews. Ratings from the 16 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Many came from another care home. Ty Enfys are most supportive and caring. I would recommend them to anyone.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent home and very helpful staff, pleasant greetings every visit. Keep up the good work all.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience dates from 2011 when my late husband stayed in Ty Enfys, care was wonderful and I visited him daily at any time. The staff are superb and morale is high due to the constant praise and encouragement of the management. When my husband eventually died in 2013 his brother needed care and was in agreement to enter too. It is one reason that I became a volunteer, entering the programme of activities that are daily provided for residents. My own condition is to play songs that evoke memories of the past few decades. My brother in law has just died and I am indebted to the wonderful world of this home in treating and caring for elderly frail people.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always welcoming and friendly. I can call anytime. My mother is always dressed, clean and comfortable. Staff spend time talking to her and taking her into the garden, going for a sing song and other activities put on at the home. Staff contact me quickly when she is ill and call for the doctor if required. They feed her if necessary to encourage her to eat.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father was transferred to Ty Enfys as an emergency, he was in an extremely poor state of health. The care from the nursing staff, carers at Ty Enfys has been excellent in every respect. The staff are dedicated professionals who treat my father with dignity, which is how every elderly vulnerable person should be treated.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff at Ty Enfys are very friendly and helpful. Always on hand to help, nothing is ever a problem and take care of my nan very well.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We visit our friend weekly and find all the staff helpful and friendly and reception is always welcoming when we arrive.

How likely would you be to recommend Ty Enfys? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find this care home insurpassable.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff excelled beyond the call of duty. Exercising complete tenacity, resilience and being tireless and relentless in assisting my dear mother, in the course of her severe dementia.
They totally excelled themselves and delivered true help and assistance to my dear mother. Well done to everyone involved and concerned with my mother.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has complex medical needs and was in a care home that couldn't cope with him. He moved to Ty Enfys at the end of January (to their EMI nursing unit). He was very confused and angry with the move at first and was a challenge. However, within a week I saw a different man, happy, smiling, engaging in conversation ... back to my dad again! I can't thank the staff in Ty Enfys enough for their help, support, patience and care with my dad. They were wonderful and have turned him around completely.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The family have noticed a big improvement in Dad. He loves the food and is awake much more than previously. Staff always speak to us and make us feel welcome. We always feel free to ask about anything or we are told any matters of interest. The standards at Ty Enfys are very high and we are well satisfied.

How likely would you be to recommend Ty Enfys? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent facilities. Caring and compassionate staff. Exceeded expectations.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

So far it is an excellent place, my father has only just arrived and is finding it very good,

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff are helpful and kind to myself and my mother, it is a very nice care home. I feel my mother is in very good hands and is well looked after.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are all lovely, easy to talk to and get on with . Appear to meet all needs of residents and family. Resident happy and well cared for. Food appears varied and nutritious. Full range of suitable activities especially the musical sessions for the residents. Everything is always clean and tidy. Family are very happy with all aspects.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Standard if facility and ambience excellent. Good, convenient location, staff are extremely friendly, approachable and professional. Some rooms could do with being a little larger, eg. bar, TV room and lounge, but this is only a minor criticism.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I think this care home is in good probability.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always welcoming and always happy and never sad. All the time they are laughing and singing, they never get stressed with a resident. I can sleep at night knowing that my grandad is safe, I like being able to eat with my grandad and you or anybody is never worried. The home is very clean and tidy, and always nice and loud. The people in the home are like part of the family and most of the residents are very nice.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a resident at Ty Enfys for over a year now, initially in the car floor. And latterly in the nursing floor. The care and love shown to all residents by all the staff continually amazes me. Nothing is too much trouble and all their happiness is infectious and I admire their dedication and selflessness every time I visit. From reception to carers, caters, managers and others, too may to mention, the staff are a compliment of whom your organisation can be very proud of.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has settled in well and the environment is pleasant, clean and welcoming. A week or so after dad moved into Ty Enfys he had a period of ill health and we were very impressed with the attentive and caring approach of all the staff supporting him. We always feel welcome when we visit each day and dad seems to be very happy.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Very caring and considerate.

How likely would you be to recommend Ty Enfys? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I cannot praise Ty Enfys enough. Everyone who works there are one big team/family. The care provided is the best you could ever wish for. I would say it is more like a 5* hotel. It is extremely hard for family members to face a loved one moving into a care home, however, Ty Enfys does not feel like or look like a care home. I spend a lot of my time visiting and have got to know all the residents very well, and also the staff. I think all care homes should follow Ty Enfys their approach to dementia is excellent. The food is also excellent my husband has never eaten so well, my 9 year old granddaughter often visits with me. She loves to eat with the residents and her granddad. Excellent place, Excellent staff, extremely well organised always clean and tidy and most of all, all staff are always smiling and happy. Thank you everyone at Ty Enfys.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been cared for in an exceptional way, he has been treated with dignity, good humour, encouragement and understanding. He suffered with the loss of my mother in May and his transition to the care home could not have been better. What is particularly pleasing is the teams effort displayed by all who work in the home. They refer to issues for advice when needed and I can be sure that they will all recap my thoughts across the team. The home is warm hearted, welcoming and provides outstanding all round care.

How likely would you be to recommend Ty Enfys? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My dad moved here in April 2015. Being relatively young, for this experience was a traumatic time for the family and my dad. The expectations of the staff far exceed anything we anticipated. All the staff display exemplary commitment and care. We always receive a warm welcome from the moment we enter the home. We would highly recommend this to any friends or family, knowing that they will be cared for. All the staff treat each resident with respect and this is noticeable when visiting. To single anyone out we would be identifying Omana, Moky, Jamina and Lovely. This is not all but as individuals they have spent the most time with my dad. A big thank you to all from Emma, Angela and family.

How likely would you be to recommend Ty Enfys? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The atmosphere is always calm, relaxed and peaceful.
Staff are really keen to create a happy atmosphere - singing and dancing with residents, finding a "reason" to a have a special event (eg cocktails parties, special meals etc)
Our relative shows less anxiety than she has done for much of her life. Garden and lounge (cafe) are lovely places to sit.
Just one small negative - lounge space on 1st floor seems limited, sometimes difficult to find enough seats, T.V seems to be on a lot.

How likely would you be to recommend Ty Enfys? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always get a warm welcome, whatever the time of day you visit. It's a busy, friendly home with lots going on.
There is a low turnover of staff, so they have got to know mum really well and anticipate her needs. Attentive and caring team so we know she is in good hands, when we're not around.
Staff and managers communicate with us well, keep us informed and listen to our suggestions.

How likely would you be to recommend Ty Enfys? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have no hesitation in recommending Ty Enfys. My brother in law went into the care section as an emergency from hospital, but moved very soon to the nursing floor.
Prior to his admission he was having regular falls and many hospital admissions. He has now been there 18 months and had no hospital admission for over a year.
His quality of life is better than it has been for years even though his mobility means he has to use a wheelchair and his Parkinson's is well controlled.

How likely would you be to recommend Ty Enfys? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have had excellent support from all the staff at Ty Enfys. The management, floor staff and front of house staff have been very accommodating, and have spent time discussing its admission of my father before he was admitted ad subsequently. People try to ensure his mid is kept active and his physical needs are fully met.

How likely would you be to recommend Ty Enfys? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Clean and well presented facility with caring and friendly staff with a peaceful location.

How likely would you be to recommend Ty Enfys? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We settled on Ty Enfys after visiting many care homes in N. Cardiff and my mother having previously had respite care in two others. This home is superior in many aspects to the others:
1. All members of staff you encounter are friendly and positive.
2. The facilities are excellent, from the pub, farm, kitchen, garden room, café area, cinema room, hairdresser and outside garden walk.
3. The activities are excellent; the girls who organise them are enthusiastic and there are usually at least 2 a day that my mother (who has early dementia, is wheelchair bound) can attend. She socialises well now and is v. happy there.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A clean, secure environment. Nice atmosphere. Good professional carers. Pleasant and helpful. I have confidence that my mother's needs are understood and she is safe and well cared for.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff appeared to have a genuine care and concern for my aunt and are most helpful and pleasant.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother is having respite care and has been wonderfully looked after. The staff are caring competent and always kind and encouraging. Thank you for all you are doing for her.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was happy and well cared for during her time 3 years on level 2 at Ty Enfys. I was made most welcome when I visited my mother twice a year from Australia. I stay 3 weeks each time. Happy environment and caring staff highly recommended Ty Enfys.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Spacious, attractive home with a good range of facilities. Very impressed with the way staff treat residents. A my fathers health deteriorated he became unable to recognise us, so his carers became his family. It was reassuring for us to know he was being cared for with such kindness and respect, particularly as I lived some distance away and wasn't able to visit very often.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff exhibited gentle good natured attention to the needs of my relative. I was impressed by their anticipation of his needs.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot speak highly enough of all the Staff at Ty Enfys. They really do care and that means such a lot to the family. My family and I have experienced first hand this and they go that extra mile to look after their residents.

How likely would you be to recommend Ty Enfys? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

In my dealings with the various levels of staff I have found them to be caring, sympathetic and helpful - nothing is too much trouble! It is a care home that is clearly well managed and compassionate. I feel sure that both my parents are happy and secure in their new home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

November 2015

Care Activities Coordinator Finalist

Recipient: Ty Enfys

Date: Friday 27 Nov 2015

more details

Care Team of the Year Finalist

Recipient: Ty Enfys

Date: Friday 27 Nov 2015

more details

February 2015

Top 20 Recommended Care Homes Wales 2015

Recipient: Ty Enfys

Date: Sunday 01 Feb 2015

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Top 20 Recommended Care Homes Wales 2014

Recipient: Ty Enfys

Date: Saturday 01 Feb 2014

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November 2013

Care Leadership Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

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Care Personality Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

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March 2013

Nursing Home Operator of the Year

Recipient: Hallmark Care Homes

Date: Wednesday 27 Mar 2013

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December 2012

Care Cook of the Year

Recipient: Ty Enfys

Date: Monday 03 Dec 2012

more details

November 2012

Care Manager of the Year finalist

Recipient: Ty Enfys

Date: Friday 23 Nov 2012

more details

Job Vacancies

Staff Profiles

Sujjata

Sujjata Singh

Job Title: General Manager

Joined: 2011

Description:

I’m the General Manager at Ty Enfys and have enjoyed working here for five years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of our residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ty Enfys