Glais House Nursing Home, Swansea, Swansea
Glais House Nursing Home, Swansea, Swansea
Glais House Nursing Home, Swansea, Swansea

Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.

Owner: Glais House Care Ltd

Person in charge: Andrea Bacova (Home Manager)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 45 residents

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Bengali; Bangla, Welsh, Hungarian, Italian, Malayalam, Polish, Romanian, Russian, Slovak

Single Rooms: 41

Shared Rooms: 2

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £550 – £675 , Personal Care Shared (per person) from £525

Nursing Care Single £675 – £750 , Nursing Care Shared (per person) from £675

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care & Social Services Inspectorate* Report on Glais House Nursing Home: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.5 (9.528)

The user Review Score of 9.5 for Glais House Nursing Home is based on 15 Review/Recommendations. This Review Score of 9.528 is made up of 4.861 Points relating to the ratings and 4.667 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


In the last 5 years with the new owners there has been a vast improvement e.g. facilities, staffing, catering, management require a high standard to be carried out in every department. Any problems are sorted very professionally and promptly, medical and caring are of an exceptional quality and the management are approachable at all times, overall a well run and friendly environment.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nobody wants to live in a care home but for my mothers care this home looks after her exceptionally well. I trust the management and staff. They are friendly, honest, caring and hard-working. They management staff are continually improving the home and care arrangements. I know my mother is safe and has the best care and medical support. I have nothing but praise for the home and quality of staff that work there.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is warm and has a sense of care about everything it does. The staff are warm and caring as are the management team. The owner has made tremendous improvements to the estate and gardens. It is a happy place to work and staff are always smiling.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Within the constraints of the current policies of U.K. funding for the elderly, this is perhaps as near as damn it to the perfect care/nursing home in my opinion. I think that it would be easy to pick holes but they all would seem trite, as on the whole this is a well managed, dignified retirement/nursing home. The staff are all caring, well mannered and friendly. The rooms are faultless and the location is fantastic.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Having visited many care homes during my work, this by far is the cleanest home with the most approachable staff and management. Nothing is too much trouble. My mum has been here for a year and it has been a great weight off my shoulders knowing she is in such a safe and homely environment.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly, caring staff. Mum has settled well, and her well being is higher than it was in her own home over recent years. Sometimes I feel I'm 'nagging' to get particular things done and it's not always easy to contact someone with influence to change or arrange things. The home was very supportive about bringing her to a family wedding.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has Alzheimers and has been at Glais House Nursing Home for the last ten months. Glais House is always welcoming and the staff both friendly and accommodating. It provides a safe and caring environment for it's residents and treats each individual with respect and dignity. From my personal experience, I would wholeheartedly recommend Glais House Nursing Home..

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been living in 'Glais House' since July 2014, and she has Alzheimers. She has always been treated with dignity and respect, It is a professionally run home, as well as being very friendly. All the staff are supportive,caring and welcoming. I would certainly recommend 'Glais House' to friends and family as it is an exceptional care home.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have recently transferred my grandfather from another nursing home as the standard of care was very poor in the previous home. It was a very difficult decision to make to move him as due to his dementia he is often confused, we were concerned that he may get worse if we moved him. Since moving him he actually appears to be much happier, more alert and has settled in very well. The staff at Glais House are constantly interacting with him and getting him to take part in activities, and the freshly cooked food is going down a treat as this is the first thing he will comment on when asked if he likes it at Glais. The management & nursing team are great, very supportive and always keeping us as a family up to date with any changes and also involving us with his care planning. The care staff are always promoting independence and encouraging him to do tasks himself, at the same time making sure he is well kept. The housekeeping team are fantastic they keep the home clean, tidy and smelling fresh!! As a family we have no doubt that we have made the right decision and would definitely recommend the home to others.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A quality nursing home

Following a decline in her health in 2012, my mother needed to be looked after in a nursing home. My brother and I researched and sought advice on nursing homes in the Swansea area. We then visited 12 homes to make an informed decision on where she should be cared for. We were both immediately impressed by the facilities at Glais House and moreover by the warm, family orientated atmosphere generated by the management and staff. As difficult a time as it was to see her go into care, we both felt comfortable and confident in choosing Glais House as her next home. Undoubtedly this choice has been the right one as the level of care provided, and the attention to detail to match her needs has been more than we could have expected. She is happy, stimulated, eats good food and is well looked after by the nursing staff. Communication between the staff and us as a family is open and honest, and we are readily informed about her well being.
The facilities have been upgraded to a very good specification in the time she's been there, and the quality of care provision is thoroughly monitored to ensure high standards are maintained. I strongly recommend this home to others.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Glais house nursing & residential home

I can not fault the home the management & all staff members are fantastic, they interact with the residents throughout the day such a homely feeling within the home. There are lots of activities during the day and there is often visits from the local church choir and local school choirs which the residents always seem to enjoy. My Dad comments everyday how much he enjoys the meals which are freshly prepared daily, there's a variety of food to chose from each day and the kitchen staff are always prepared to make an alternative if someone does not fancy what is on the menu. The home is very well kept by the house keeping team and unlike other nursing homes I have visited there is never any unpleasant smells!! Also the gardens are beautiful and well maintained, I am looking forward to spending time out the garden area with my Dad in the summer time.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Glais House nursing home

I feel the home has a family atmosphere all staff are friendly and welcoming and the home is always fresh clean and tidy. The staff go beyond their call of duty to help our family out and they always communicate to inform us of any changes couldn't wish for a better home for my auntie.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Glais House

After visiting a number of different homes we found that Glais house was best suited to us as a family due to its family orientated running. The staff always go above beyond to involve us as a family with all activities going on within the home for example parties at occasions such as Halloween Christmas etc Staff are always willing to help and always keep me informed on the progress of my mothers health.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

inside out

This is my 4th year of visiting Glais House where my wife is a resident, there as been a complete turnaround, inside and out, it must now rank as one of the premier homes in West Wales and still work in progress. Owners and staff put a lot of effort and time into making Glais House a place where you can leave a loved one knowing they will be well looked after and cared for.

How likely would you be to recommend Glais House Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having visited a number of homes prior to making a final decision I was very pleased that we were able to get a placement here for my mum. I honestly believe it is one of the best in the local area. From the moment you arrive at the car park you are made to feel welcome as the gardens are beautifully landscaped and in all my dealings with the management and staff they have been extremely helpful and supportive.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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