Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Campion retirement village, Clyne Common, Swansea SA3 3JB

Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea
Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea
Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea

A grand country house sits comfortably in the dream Gower location with over 6 glorious acreas of multi award winning gardens. The detailing of each room whether classic premier or deluxe is stylish yet homely. Technology is unobtrusive and enhances the living experience. The facilities can be likened to a 5 star Hotel yet it is a true village setting with its neighborouring assisted living apartments. A sense of welcome and community pervades. An array of facilities include 'Treats' corner shop, 'Dove' Hair salon, 'The Chelsea Bun' Tea and Coffee shop,' Snug' pub, 'Fours seasons' Restaurant, 'Globe' Cinema, 'Nazareth' Chapel all within the main House and in the grounds, 'Masons' General store, 'Inspirations' beauty salon 'memoirs' restaurant,coffee lounge and bar,'The terrace cafe', 'pavillion' brasserie, 'Equinox' stage and ballroom, library, guest dining room, clinic/surgery, 'Pheonix' therapy suite, gymm, hotel guest rooms and aprtments. It's truly unique in offering person centred Health and social care.

Owner: Campion Gardens Ltd

Person in charge: Alexandra Ramsey Williams (Director of Operations)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Upon Assessment. Ages 49+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 40

Weekly Charges Guide: Personal Care Single £511 – £750

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

There are no visiting restrictions, this is down to the discretion of the resident.

Parking:

Plenty of parking on site

Latest Care & Social Services Inspectorate* Report on Campion Gardens Care Home, Day Care & Convalescence Care Hotel: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

3 Bed Vacancies

posted 26 Sep 2016

We have 4 newly refurbished single bedrooms with ensuites available. All come furnished, partly furnished or unfurnished (depending on individual preferences). All have a 32

Current Reviews

8.2 Campion Gardens Care Home, Day Care & Convalescence Care Hotel has a Review Score of 8.2 (8.172)

The Review Score of 8.2 (maximum of 10) for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on 3 Review/Recommendations in the last 2 years. This Review Score of 8.172 is made up of a Quality Score of 4.722 Points (maximum of 5) relating to the rating and a Quantity Score of 3.45 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.172 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on 3 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.722 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is calculated as follows: ( (26 Excellents x 5) + (10 Goods x 4) ) ÷ 36 Ratings = 4.722

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.45 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is calculated as follows:

      1. 3 Positive Reviews = 3

      2. 0.1 x 3 Positive Reviews = 0.300

      3. (3 Positive Reviews ÷ 40 Registered Beds) x 2 = 0.150

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Campion Gardens Care Home, Day Care & Convalescence Care Hotel

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

3 Reviews is 4.7 out of 5

My father has settled down well. He enjoyed all the company and always has someone he can chat to. He's particularly enjoying the signing and games and art. He also enjoys his meals! The staff are extremely patient and kind with him.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 19 Sep 2016:

Thank you for your kind words; it's an absolute pleasure to have your father living with us. He's a true gentleman.

My Mum came to live at Campion Gardens about 6 years ago and is still going strong! It's a huge relief knowing she's being looked after and most importantly she's happy. She raves about the staff, of course, she has her favourites but they are all great. They also have a physio working there who has been amazing, working with my Mum to keep her mobile and independent, which was very important to her having been such a fiercely independent person her whole life. The staff are always so welcoming and keep in touch with me to let me know how my mum is and what activities/trips she's been taking part in. It's these little things that mean so much to me and my brothers. We can visit whenever we like (we can even bring our dog whom she adores!). The facilities really are second to none! Big thumbs up from us!

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 05 Sep 2016:

Thanks Emma, your kind words are greatly appreciated. I'll be sure to pass them on to the staff team.

My Mum had lived in the Residential dementia unit at Campion Gardens for 2 1/2 years before she passed away this May. It was home for her. She loved the staff, they were amazing with her! She was a very outgoing and social person in her youth, so she really enjoyed using all the facilities - she'd go to the hairdressers/coffee morning and the chapel every week. She loved the art classes and the musical entertainment. I went along myself a few times and the staff always had her up singing and dancing. We'd often go to the restaurant at Willow Court to as it was on site so really convenient. The place is clean, never smells! I can't thank the staff enough for what they did for my mum, and for my family. They were really supportive during her final days. Making the decision for my mum to go into a care home was the hardest I've ever had to make, but I am so glad I did. It was the best thing for her and even through her confusion I knew she was happy, and that's all I wanted for her.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 05 Jul 2016:

Thank you for your kind words Paul. It was an absolute pleasure to support your mum over the last couple of years. She was a really special lady and will be missed greatly by all the staff who cared for her. Best wishes to you and your family.

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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