Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH
Swn-y-Mor Care Centre is a residential and nursing home that also specialises in welcoming younger residents with physical disabilities, thanks to a versatile environment and a flexible team of 88 dedicated staff.
Located in Port Talbot and sitting right on the coastline, the home has the advantage of delightful sea views enjoyed from a large garden area. There is also a great deal to enjoy within the centre itself, an extensive activities programme orchestrated by a team of 3, dedicated activities coordinators, providing activities ranging from indoor skittles to its very own gardening club.
The centre also has its own mini bus, allowing residents to get out and about on a regular basis on a range of accompanied excursions.
Swn-y-Mor Care Centre was the proud winner of the "Yours Magazine", UK Care Home of the Year award in 2009.
Group: Handsale Ltd
Person in charge: Sharon Williams (Manager)
Local Authority / Social Services: Neath Port Talbot County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 76 residents
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 40+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 76
Shared Rooms: 0
Rooms with ensuite WC: 76
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care & Social Services Inspectorate* Report on Swn-y-Mor Care Centre: click here
* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.
Review Score: 8 (8.043)
The Review Score of 8 (maximum of 10) for Swn-y-Mor Care Centre is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.043 is made up of a Quality Score of 4.917 Points (maximum of 5) relating to the rating and a Quantity Score of 3.126 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.043 for Swn-y-Mor Care Centre is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.917 for Swn-y-Mor Care Centre is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.126 for Swn-y-Mor Care Centre is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 76 Registered Beds) x 2 = 0.026
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
Recommendation submitted from a Website Submission by PhilipM (Son of Resident/Service User) on Sunday 11 May 2014.
It is by far the best Care Home in the area that I have seen and indeed on visiting first I said that I wouldn't mind coming there myself if I was ever to need residential care! My mother has been made extremely welcome by the kind and caring staff and is gradually accepting that her mobility is not good enough to return home. The home is in a beautiful position right on Aberavon seafront and it is easy to take my mother in a wheelchair out to the promenade. My mother's only grumble is that there could be a greater variety of food with larger meat portions but I imagine that budgetary constraints are a factor here.
It is by far the best Care Home in the area that I have seen and indeed on visiting first I said that I wouldn't mind coming there myself if I was ever to need residential care! My mother has been made extremely welcome by the kind and caring staff and is gradually accepting that her mobility is not good enough to return home.
The home is in a beautiful position right on Aberavon seafront and it is easy to take my mother in a wheelchair out to the promenade.
My mother's only grumble is that there could be a greater variety of food with larger meat portions but I imagine that budgetary constraints are a factor here.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Swn-y-Mor Care Centre
There are currently no Care Home Idol entrants who have performed at Swn-y-Mor Care Centre