Parklands Care Centre

Newport Road, Bedwas, Caerphilly CF83 8AA

Parklands Care Centre, Caerphilly, Caerphilly
Parklands Care Centre, Caerphilly, Caerphilly
Parklands Care Centre, Caerphilly, Caerphilly

Parklands Care Home is situated in the town of Bedwas on the outskirts of Caerphilly, a purpose built 38 bedded facility offering Nursing, Residential and Respite care.

At Parklands Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Parklands pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Kevin Michael (Home Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 38 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 38

Rooms with ensuite WC: 2

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 09 Jan 2017

Please contact us for information regarding our bed availability

Reviews

9.8 Parklands Care Centre has a Review Score of 9.8 (9.765)

The Review Score of 9.8 (maximum of 10) for Parklands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Parklands Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.765 for Parklands Care Centre is calculated as follows: ( (93 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Parklands Care Centre is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.6 positive Reviews (38 registered beds ÷ 5). 9 Reviews ÷ 7.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parklands Care Centre?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parklands Care Centre

  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Son-in-law of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

Having moved our mother from an excellent residential home, I don't think a nursing home would ever match up to the kindness, quality and care which we have now found here at Parklands Care Centre. The food is excellent, the whole establishment is clean without feeling sterile- a real home feeling. Nothing is a problem for any of the friendly, professional staff looking after the residents. I can go home with the knowledge my mother is in a safe and comfortable environment.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband initially stayed at Parklands Care Centre for occasional weeks while I had some respite and was so pleased with the care he received that when the time came for him to be cared for permanently in a care home, there were no other care homes that I would have wanted him to go to. Because I visit practically every day I can see how very caring and kind all the staff are. I am very pleased that every weekday afternoon there are activities in which the residents that are able can participate in order to keep them motivated. It's a joy to see the smiles on their faces when they join in the keep fit, quizzes, concerts and bingo etc and I am made welcome and able to join in as well. The home and the rooms are always clean and tidy. The food is absolutely fabulous even though my husband is on pureed food. It's always very tasty I can go home and have peace of mind that he is being looked after so well.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Parklands Care Centre is very homely, staff are amazing, so is management. Food is very good. Decor is really upmarket, I would highly recommend Parklands Care Centre as my dad staying is at Parklands and it ticks all the boxes for us as a family. Nothing is too much trouble for the staff. Very happy with Parklands Care Centre.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A different system should be put in place to prevent items of clothing going missing even though they are properly labelled, individual bags should be issued. The cleaning of individuals wheelchairs should be prioritised as the presence of old food etc could become a health and safety issue. Similarly, lounge chairs should be regularly cleaned. Bathing and showering are not taking place on a regular basis and the excuse always seems to be that the carers are always too busy. This is not acceptable.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

HC-One, Careline Team at Parklands Care Centre responded to this review on 24 Oct 2016:

Thank you for taking the time to give us your valuable feedback. We are pleased that you would recommend the home to others and have given us positive feedback overall. In relation to the areas that are not working so well I’m pleased that we have already had the opportunity to meet to discuss these in detail and have agreed the improvements needed.

My father in law was a resident a few years ago and now it's my mother in law. The home has improved its standards even though it was good when my father in law was here. The staff are brilliant and the home is great.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a very good care home, in my opinion, you would not get better anywhere I am very happy here.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although my father has only been here for a month the staff have been very good at making him feel comfortable and at ease. The standard of care is excellent and it is a comfort to know that he is being well cared for and well fed. As my father is blind he cannot participate in the activities on offer but I have noticed other residents really get involved.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My ex-father in law has been at 'Parklands Care Centre' for almost 6 years. My ex-wife and I have never had any problems the way he has been looked after and never any problems with carers. His room is always clean and tidy.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff and management always polite and helpful.

How likely would you be to recommend Parklands Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are caring and compassionate, nothing is too much trouble. They spend time talking to the residents making sure all their needs are met even when they are short staffed. They arrange a good variety of activities and days out to make their days more interesting.

How likely would you be to recommend Parklands Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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