Victoria Street, Old Cwmbran, Cwmbran NP44 3JP
Group: Mrs G Virgo and Mrs N Virgo
Person in charge: Nanette Virgo (Manager)
Local Authority / Social Services: Torfaen County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 26 residents
Registered Care Categories*: Dementia • Old Age
Single Rooms: 24
Shared Rooms: 1
Rooms with ensuite WC: 24
Weekly Charges Guide: Nursing Care Single up to £465 , Nursing Care Shared (per person) up to £465
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care & Social Services Inspectorate* Report on Thomas Gabrielle Nursing Home: click here
* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.
Thomas Gabrielle Nursing Home has a Review Score of 8.2 (8.177)
The Review Score of 8.2 (maximum of 10) for Thomas Gabrielle Nursing Home is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.177 is made up of a Quality Score of 5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.177 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.177 for Thomas Gabrielle Nursing Home is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 5 for Thomas Gabrielle Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.177 for Thomas Gabrielle Nursing Home is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 26 Registered Beds) x 2 = 0.077
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Thomas Gabrielle Nursing Home?
Reviewer Connection to Thomas Gabrielle Nursing Home
Recommendation submitted from a Website Submission by Margaret Leck (Sister of Resident/Service User) on Thursday 20 November 2014. Recommendation relates to November 2014.
I was full of doubts when the decision was made to put my sister into care back 12 months ago, but I need not have worried. She has settled down really well and all the staff at Thomas Gabrielle have displayed nothing but care, understanding and consideration for both her - and myself. Her quality of life is undoubtedly much better there than it was when she was living alone and struggling to cope. The interaction between her and the staff is a pleasure to witness and although there are days when she can be difficult, they meet the challenge - and usually with a smile.
The home is always clean and tidy but also warm and welcoming with plenty of activities and treats arranged to keep everyone stimulated. The residents are treated with respect, are always clean and presentable and their personal care seems to be well attended to.
I have no hesitation in recommending this home to anyone looking for residential care for a loved one. Well done to Nanette, Marcia and all the carers working there - you should be proud.
How likely would you be to recommend Thomas Gabrielle Nursing Home? Likely
No Average Rating is available*
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Thomas Gabrielle Nursing Home
There are currently no Care Home Idol entrants who have performed at Thomas Gabrielle Nursing Home