Hillview Court Nursing Home, Alloa, Clackmannanshire
Hillview Court Nursing Home, Alloa, Clackmannanshire
Hillview Court Nursing Home, Alloa, Clackmannanshire

Hillview Court Nursing Home specialises in provision for adults with dementia, acquired brain injuries and learning disabilities, with professional care practiced amidst homely interiors and scenic countryside surroundings.

Hillview Court is a modern, purpose-built care centre that also welcomes alcohol-related illnesses – each of the houses has its own living and dining facilities and all bedrooms and communal areas are light and airy. All the houses are single-storey to ensure ease of accessibility.

Three of the houses provide care for people living with a learning disabilities; two houses support older residents with a form of dementia (one of which was in the top three finalist for Scottish Care Awards 2009), another house provides nursing care for older people and there is now a new house for individuals with acquired brain injuries( Including alcohol related illnesses) which opened July 2011.

Group: Caring Homes Group

Person in charge: Jane Hamilton (Home Manager)

Local Authority / Social Services: Clackmannanshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Neuropathic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Palliative Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9 (9.008)

The user Review Score of 9 for Hillview Court Nursing Home is based on 9 Review/Recommendations. This Review Score of 9.008 is made up of 4.733 Points relating to the ratings and 4.275 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Food options are limited and my brother often struggles to get healthy options other than salad. He would like to have a more varied choice.

How likely would you be to recommend Hillview Court Nursing Home? Extremely LIKELY

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jane Hamilton, Hillview Court Manager at Hillview Court Nursing Home responded to this review on 11 Aug 2015:

We really appreciate your feedback. At Hillview Court we pride ourselves on providing outstanding choices and quality produce when creating a healthy and varied menu, meeting the needs of every resident’s individual dietary requirements. To ensure we continually meet these standards we are arranging a meeting with our Chef and your brother to establish how we might help make sure the choices he prefers are available in the future, while continuing to ensure that his dietary requirements are met. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.

This is a friendly, patient, helpful home. Very understanding of client's and relatives needs. Communication with relatives is excellent and any small issues are sorted before they become a problem. Clients are divided into small groups and cared for in a patient ratio of 1 : 4. Carers are regularly the same people and become well known to residents. There is a friendly, family atmosphere.

How likely would you be to recommend Hillview Court Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has Alzheimer's and while I managed to keep him at home for 7 years, eventually I had to make the decision for him to go into care. Looking around local homes, Hillview came first for a number of reasons: their caring staff, the warmth of their welcome to residents and visitors. The comfortable facilities also made this change of residence much easier and settling in happened quite quickly.
Visiting my husband, I have always felt welcome and able to phone as often as I need.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad is so well looked after in Hillview care home. Dad has dementia and is in the "Primrose"care area. They tend to his needs and he is so well looked after, he is happy there which is great.

How likely would you be to recommend Hillview Court Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sincere thanks to the Manager and all staff at Hillview for the care and support provided . The warm and homely caring atmosphere is always evident and my relative is very happy there. The staff really showed their compassion and dedication when my relative ended up in FVRH Staff went out of their way to support him throughout his stay there, and since his return to the Home. Special arrangements had to be made, and the staff went that extra mile to ensure that he was surrounded and supported by people that he knew at all times. I have no doubt that he would not have recovered so well without this love and support.

The home is spacious, well maintained, and always clean and fresh. Residents are safe and secure and I would wholeheartedly recommend this caring home.

How likely would you be to recommend Hillview Court Nursing Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charles is unable to write his comments due to a stroke, however he wants to express how he feels. He is comfortable here at Hillview and happy with the staff and the care provided, he feels the staff know his needs despite his difficulty in speech at times, he has his T.V and feels it is very much like home and would not want to move anywhere else.

Before I came here, my sister took me around various care homes but as soon as we went to Hillview I felt I would be very comfortable here. It seemed a very light hearted atmosphere existed. The carers were so helpful and were excellent at explaining anything that you wanted to know. We are all well fed and are taken out on the homes bus when the weather is fine. I have a small patio where I can plant flowers which I am very interested in. I have a magazine delivered ever week to do crosswords and I have plenty of jigsaws. I have been here for three years and I don't think you could find a nicer home.

I came here from hospital because I was no longer able to look after myself. I am very well looked after by the staff and I'm very content and well cared for. The home is very comfortable and the staff could not be kinder.

I came here from home as I was unable to care for myself. The home is excellent in all aspects.

Submit a Review for Hillview Court Nursing Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 2,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

November 2011

Scottish Care Awards

Recipient: Hillview Court Nursing Home

Date: Friday 18 Nov 2011

more details

Job Vacancies

Registered General Nurse

£11.44 - £12.78 (Care Home / Nursing Home • Full Time)
Alloa, Clackmannanshire

Staff Profiles

Jane

Jane Hamilton

Job Title: Home Manager

Joined: 2010

Description:

Jane has over 24 years experience providing care in the NHS and private care sector. She joined Caring Homes in 2002 as Deputy Manager at Beechwood Park, then went on to become Manager of Hillview Court later that year. Following this she commissioned Marchglen Care Centre in December 2006 and managed it until returning to Hillview in November 2012.

Jane is a qualified learning disability nurse and has completed SVQ level 4 in care and achieved her Registered Managers award in 2007. Jane is proud to have joined an award winning team who were awarded Specialist Care Provider from the Scottish Care Association for their Acquired Brain Injury Unit in 2011 and were finalists in 2009 for their work in Dementia Care.

Hillview provides a wide range of care for older people, people with dementia, learning disabilities and acquired brain injury within 7 individual units.

Underpinning everything they do at Hillview is a strong commitment to providing a high standard of holistic care and to meeting individual wishes and aspirations.

Jane loves the daily challenges associated with managing Hillview Court and particularly enjoys chatting with residents and families and listening to their views and feedback for continual improvement. She also strives to work closely with her staff team to develop their skills and to learn from them.

Whether it be at work or her personal life, Jane loves a challenge and is looking forward to taking part in Race for Life with her daughter Emily Jane to help spur her on.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Hillview Court Nursing Home