Hillview Court Nursing Home

Whiteyetts, Sauchie, Alloa FK10 3AQ

Hillview Court Nursing Home, Alloa, Clackmannanshire
Hillview Court Nursing Home, Alloa, Clackmannanshire
Hillview Court Nursing Home, Alloa, Clackmannanshire

Hillview Court Nursing Home specialises in provision for adults with dementia, acquired brain injuries and learning disabilities, with professional care practiced amidst homely interiors and scenic countryside surroundings.

Hillview Court is a modern, purpose-built care centre that also welcomes alcohol-related illnesses – each of the houses has its own living and dining facilities and all bedrooms and communal areas are light and airy. All the houses are single-storey to ensure ease of accessibility.

Three of the houses provide care for people living with a learning disabilities; two houses support older residents with a form of dementia (one of which was in the top three finalist for Scottish Care Awards 2009), another house provides nursing care for older people and there is now a new house for individuals with acquired brain injuries( Including alcohol related illnesses) which opened July 2011.

Group: Caring Homes Group

Person in charge: Jane Hamilton (Home Manager)

Local Authority / Social Services: Clackmannanshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Neuropathic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Palliative Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.441)

The Review Score of 8.4 (maximum of 10) for Hillview Court Nursing Home is based on 5 Review/Recommendations in the last 2 years. This Review Score of 8.441 is made up of a Quality Score of 4.733 Points (maximum of 5) relating to the rating and a Quantity Score of 3.708 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.441 for Hillview Court Nursing Home is based on 5 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.733 for Hillview Court Nursing Home is calculated as follows: ( (45 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.733

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.708 for Hillview Court Nursing Home is calculated as follows:

      1. 5 Positive Reviews = 3

      2. 0.1 x 5 Positive Reviews = 0.500

      3. (5 Positive Reviews ÷ 48 Registered Beds) x 2 = 0.208

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Food options are limited and my brother often struggles to get healthy options other than salad. He would like to have a more varied choice.

How likely would you be to recommend Hillview Court Nursing Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jane Hamilton, Hillview Court Manager at Hillview Court Nursing Home responded to this review on 11 Aug 2015:

We really appreciate your feedback. At Hillview Court we pride ourselves on providing outstanding choices and quality produce when creating a healthy and varied menu, meeting the needs of every resident’s individual dietary requirements. To ensure we continually meet these standards we are arranging a meeting with our Chef and your brother to establish how we might help make sure the choices he prefers are available in the future, while continuing to ensure that his dietary requirements are met. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.

This is a friendly, patient, helpful home. Very understanding of client's and relatives needs. Communication with relatives is excellent and any small issues are sorted before they become a problem. Clients are divided into small groups and cared for in a patient ratio of 1 : 4. Carers are regularly the same people and become well known to residents. There is a friendly, family atmosphere.

How likely would you be to recommend Hillview Court Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has Alzheimer's and while I managed to keep him at home for 7 years, eventually I had to make the decision for him to go into care. Looking around local homes, Hillview came first for a number of reasons: their caring staff, the warmth of their welcome to residents and visitors. The comfortable facilities also made this change of residence much easier and settling in happened quite quickly.
Visiting my husband, I have always felt welcome and able to phone as often as I need.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad is so well looked after in Hillview care home. Dad has dementia and is in the "Primrose"care area. They tend to his needs and he is so well looked after, he is happy there which is great.

How likely would you be to recommend Hillview Court Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sincere thanks to the Manager and all staff at Hillview for the care and support provided . The warm and homely caring atmosphere is always evident and my relative is very happy there. The staff really showed their compassion and dedication when my relative ended up in FVRH Staff went out of their way to support him throughout his stay there, and since his return to the Home. Special arrangements had to be made, and the staff went that extra mile to ensure that he was surrounded and supported by people that he knew at all times. I have no doubt that he would not have recovered so well without this love and support.

The home is spacious, well maintained, and always clean and fresh. Residents are safe and secure and I would wholeheartedly recommend this caring home.

How likely would you be to recommend Hillview Court Nursing Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2011

Scottish Care Awards

Recipient: Hillview Court Nursing Home

Date: Friday 18 Nov 2011

more details

Job Vacancies

There are no jobs posted yet for Hillview Court Nursing Home

Staff Profiles

Jane

Jane Hamilton

Job Title: Home Manager

Joined: 2010

Description:

Jane has over 24 years experience providing care in the NHS and private care sector. She joined Caring Homes in 2002 as Deputy Manager at Beechwood Park, then went on to become Manager of Hillview Court later that year. Following this she commissioned Marchglen Care Centre in December 2006 and managed it until returning to Hillview in November 2012.

Jane is a qualified learning disability nurse and has completed SVQ level 4 in care and achieved her Registered Managers award in 2007. Jane is proud to have joined an award winning team who were awarded Specialist Care Provider from the Scottish Care Association for their Acquired Brain Injury Unit in 2011 and were finalists in 2009 for their work in Dementia Care.

Hillview provides a wide range of care for older people, people with dementia, learning disabilities and acquired brain injury within 7 individual units.

Underpinning everything they do at Hillview is a strong commitment to providing a high standard of holistic care and to meeting individual wishes and aspirations.

Jane loves the daily challenges associated with managing Hillview Court and particularly enjoys chatting with residents and families and listening to their views and feedback for continual improvement. She also strives to work closely with her staff team to develop their skills and to learn from them.

Whether it be at work or her personal life, Jane loves a challenge and is looking forward to taking part in Race for Life with her daughter Emily Jane to help spur her on.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Hillview Court Nursing Home