Chapel Level Care Home, Kirkcaldy, Fife
Chapel Level Care Home, Kirkcaldy, Fife
Chapel Level Care Home, Kirkcaldy, Fife

Located on the outskirts of Kirkcaldy, Fife, Chapel Level Care Home is a purpose built 60 bedded property offering Dementia, Nursing and Residential care.

At Chapel Level Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chapel Level chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Michelle McGinley (Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Arabic, Malay, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.062)

The user 'Review Score' (9.1 for Chapel Level Care Home) is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Chapel Level Care Home

Enjoying my stay in the Star Unit.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

I would recommend my family to Chapel Level because the food is good and the staff make me feel welcome. Everyone is nice to me.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Chapel Level Care Home

Staying for a period of respite - staff are happy and cheerful - room is warm and bright and well furnished, enjoying my stay.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Chapel Level Care Home

Stayed at Chapel for a period of respite before moving into sheltered housing. Staff very warm and friendly - really enjoyed my stay.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

I have enjoyed my stay very much and all the staff are really good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

I have been very happy with the care my father received along with kindness.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Chapel Level Care Home

The manageress is professional and knowledgeable. The staff are hard working. The residents are looked after with their needs being met (only experience from my mothers stay) Social activities are listed in reception area to inform visitors etc. The reception is welcoming and there is a gel dispenser. Communication is good with senior management. On behalf of my mother she said that she would not hesitate going back if the need arises.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Chapel Level Care Home

One of the best homes I have been in. The staff were friendly, caring and very attentive.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

I find everyone very friendly, helpful and very approachable. For me this is important, they are never too busy that they can't listen to you. They take things on board and try to help, they understand your position of concern for your relative. The food is superb. It would be nice if there was extra staff for to spend some time to chat to the elderly, a lot of the time they do, but sometimes it's too busy - but I suppose this is just normal nowadays.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Chapel Level Care Home

I have enjoyed my stay, everything has been excellent and very good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Chapel Level Care Home

My late wife had been resident in the home since 10th February 2010 suffering from dementia. Up to the last 3 or 4 weeks before her death she had been settled and very happy there. She was excellently cared for at all times by all members of staff and visitors were always made very welcome. I cannot praise the staff highly enough, particularly during her last few weeks when she suddenly had serious health problems unrelated to her dementia. All staff there are a credit to their profession.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

Mum had bad urine infections so phoned social services (Belinda Deacon) who suggested mum come into home. She has been assessed during her stay so we know what she is able to do. The staff have been very helpful with mum.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chapel Level Care Home

I have been here for short respite and have enjoyed myself. all staff, food and general running of the house is excellent.

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Chapel Level Care Home

My husband has had a happy spell of respite in the home,we have been satisfied with the level of care provided.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Chapel Level Care Home

Mother resident in care home for 2 and a 1/2 years until she passed away. Her care & attention was much appreciated by the family, particularly during the last few days of her life. The nursing care was exemplary and helped our family during this sad time.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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