Pitmurchie Care Home Ltd, Banchory, Aberdeenshire
Pitmurchie Care Home Ltd, Banchory, Aberdeenshire
Pitmurchie Care Home Ltd, Banchory, Aberdeenshire

Pitmurchie Care Home Ltd can be found just outside the village of Torphins, set in stunning scenery, twenty miles from Aberdeen. Pitmurchie House offers personalised nursing and residential care, both long-term and respite, to 30 residents from across Aberdeenshire, including those with physical impairment.

Group: Advinia Healthcare Ltd

Person in charge: John Murdoch (Manager)

Local Authority / Social Services: Aberdeenshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 31 residents

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment • Parkinson's Disease

Admission Information: Ages 60+.

Single Rooms: 31

Shared Rooms: 0

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.833)

The Review Score of 9.8 (maximum of 10) for Pitmurchie Care Home Ltd is based on 25 Review/Recommendations in the last 2 years. This Review Score of 9.833 is made up of a Quality Score of 4.833 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.833 for Pitmurchie Care Home Ltd is based on 25 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.833 for Pitmurchie Care Home Ltd is calculated as follows: ( (252 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 299 Ratings = 4.833

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Pitmurchie Care Home Ltd is calculated as follows:

      1. 25 Positive Reviews = 3

      2. 0.1 x 25 Positive Reviews = 2.500 (maximum score = 1)

      3. (25 Positive Reviews ÷ 31 Registered Beds) x 2 = 1.613 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I have always found the home a very calming place. The staff are always very helpful and have a cheery manner. There are always plenty of things going on to keep them occupied.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has received excellent care during her time here. All the staff have been very friendly to mum and us as a family. The surroundings are bright and calming. There always appears to be lots of staff.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All staff are very welcoming and friendly and have an excellent relationship with my granny. They understood her anxieties when first moving in and made her feel welcome and at ease. The staff had a laugh and joke with granny and she enjoyed their company.

When granny became very ill they took exceptional care of her and continued to treat her with the utmost respect and dignity. The little gestures - fresh flowers in her room, popping in to say hello made a huge impact on the family.
Thank you. Bless you all.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think the home is a lovely place for my Nana to be in, and very pleasant for us to visit. All the staff have been excellent, especially these past few days. They have shown a lot of respect and dignity to my Nana and to the family. The setting is lovely, the home is a clean, welcoming and warm atmosphere. Love having willow, also very touching for residents and visitors. Thank you for everything.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoy staying here. I participate in all the activities. I really enjoy the live activities.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Really enjoy this stay here in Pitmurchie Care Home. Staff are very good and caring. Feels like home. Food served is great, especially soups. Enjoy all kind of activities organised.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In my short experience here it really is a home from home.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Really enjoy the staff here; staff are highly supportive and friendly. Standard of care is excellent, management is very helpful. Cleanliness maintained at high standards all the time. Meals served are tasty and good quality all the time. Safety and security always prioritised.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Highly recommend to stay here, quiet and peaceful as I like to live in a quiet place. Love to participate in all the activities organised here. excellent service form the staff and they are really caring and supportive. All the meals served are absoluteness delicious and I enjoy them all.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a lovely place and I feel it's like home. Been to many other homes before but never felt like home before. All the staff are very nice and friendly and kind to me. All meals served are excellent and delicious. Thoroughly enjoy all the activities at this home, especially the musical concerts.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent food I have settled in well and highly recommend staying here.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very pleased with the care my sister has received since she entered the nursing home. She seems very happy and contented and the staff seem to attend to her needs when required.

How likely would you be to recommend Pitmurchie Care Home Ltd? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home a very friendly place in an ideal situation. They appear to be catering to all my sister in laws' needs.
She has settled in very quickly for which the family are very grateful.

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister in law has been here for 6 weeks now and we have seen a big improvement in her condition. The staff always give us, the visitors, a warm welcome when we visit.
I am sure her stay will get better as the time goes and that makes the family feel better as well.

How likely would you be to recommend Pitmurchie Care Home Ltd? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Was not keen to go to a home for respite in the first place but I am delighted that I have as my fears were unfounded. Room is bright and airy with beautiful views. The staff are very caring, friendly and respectable, nothing is too much trouble. The lounge is large and inviting and all residents are treated as individuals. The mealtimes are a pleasure and excellent choice, variety and quality. 100% recommendation to anyone in similar circumstances for a short or long stay.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The best of all care, wonderful attentive staff. The room my mother is staying in is spacious, clean, bright with lovely views over Royal Deeside. My mother has found the food to be of good quality and a great variety. All residents seem very comfortable and content. A real home from home!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very friendly and helpful. And I would like more help when some help going to the shops and using the transport.

How likely would you be to recommend Pitmurchie Care Home Ltd? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

There is a lovely view across the country. I have settled in this home and it now feels like home from home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found staff very pleasant and caring, approachable, residents their priority. Management very involved, improved facilities on going, well run, location-excellent view.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pleasant surroundings, comfortable condition, good food. Bar on construction which is good, great opportunity to get involved with activity. Staff are very good and helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am happy living in this home, it is lovely and friendly.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very comfortable home, enjoy staff, they are very helpful, staff take interest in your life, the gardens are lovely and the views are beautiful, able to go for lovely walks. There is always a friendly atmosphere and it is very homely.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother entered Pitmurchie for respite care at short notice. I found the manager and staff very friendly and welcoming. they were clearly keen to make my mother's stay as homely and enjoyable as possible. During visits I can see that the staff are very caring and they know each resident very well. My mother is extremely deaf but the staff seemed able to manage her disability. The staff are very obliging. Visiting times are flexible and there is no problem taking residents out on trips, even altering her hair appointment to facilitate this. My mother enjoys the food and she has looked very well ever since residing at Pitmurchie. Overall we are very satisfied with Pitmurchie House.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

It's been lovely, I just feel like it's a hotel and I don't want to go home!! I feel well cared for and like it because I don't have to worry about anything.

How likely would you be to recommend Pitmurchie Care Home Ltd? Don't know

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mum was in Pitmurchie Care home for nearly a month before she sadly passed away on 15th January 2015. My mum Rosabel Malcolm was given the very best care by all members of staff at Pitmurchie they were all very caring and comforting to mum and us as a family. I would recommend Pitmurchie to anyone looking for care of any type for a relative or friend.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

Job Vacancies

RGN

£15 per hour (Care Home / Nursing Home • Full Time)
Banchory, Aberdeenshire

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pitmurchie Care Home Ltd