Bankton Gardens, Murieston, Livingston EH54 9DZ
Livingston Care Home is located in Murieston, just south of Livingston town centre, and is easily accessible to shops, amenities, public transport and the M8 motorway link. Almondvale Shopping Centre is closeby.
This tastefully decorated purpose built home provides accommodation in single occupancy rooms, all of which are equipped with private toilet facilities. Some rooms are spacious enough for sharing.
Livingston provides TV lounges and several quiet sitting rooms, some overlooking the quiet gardens, for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served with residents being able to select from the daly choices available. Special diets can be catered for.
A qualified chiropodist and hair stylist visit the home at regular intervals and complementary therapies can be arranged for residents if required.
The home employes an activities therapist that co-ordinates a varied programme for residents.
Group: Four Seasons Health Care
Person in charge: Gwyneth Aitken (Manager)
Local Authority / Social Services: West Lothian Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 58 residents
Registered Care Categories*: Dementia
Specialist Care Categories: Alzheimer's
Single Rooms: 58
Rooms with ensuite WC: 58
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Review Score: 8.1 (8.134)
The Review Score of 8.1 (maximum of 10) for Livingston Care Home is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.134 is made up of a Quality Score of 5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.134 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.134 for Livingston Care Home is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 5 for Livingston Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.134 for Livingston Care Home is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 58 Registered Beds) x 2 = 0.034
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
Review submitted from a Website Submission by Sarah W (Daughter-in-law of Resident/Service User) on Wednesday 29 July 2015. Review relates to July 2015.
My mother in law was only with you for 3 weeks, but the care and attention you gave her was second to none. The staff went out their way to be helpful, nothing was too much bother even when we wanted tea at 2.00am. We as a family and individually have never experienced a more kind and supportive group of staff and every single one of them deserve a ROCK award.
My mother in law was only with you for 3 weeks, but the care and attention you gave her was second to none. The staff went out their way to be helpful, nothing was too much bother even when we wanted tea at 2.00am.
We as a family and individually have never experienced a more kind and supportive group of staff and every single one of them deserve a ROCK award.
How likely would you be to recommend Livingston Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Livingston Care Home
There are currently no Care Home Idol entrants who have performed at Livingston Care Home