Redmill Care Home, Bathgate, West Lothian
Redmill Care Home, Bathgate, West Lothian
Redmill Care Home, Bathgate, West Lothian

Situated in the beautiful East Whitburn countryside, Redmill Care Home is a popular 68 bedded property offering Dementia, Nursing and Residential care.

At Redmill Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Redmill pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Roger Milligan (Manager)

Local Authority / Social Services: West Lothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 68 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 68

Rooms with ensuite WC: 68

Facilities & Services: Separate EMI Unit • Own GP if required • Own Furniture if required • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.9 (8.863)

The user Review Score of 8.9 for Redmill Care Home is based on 13 Review/Recommendations. This Review Score of 8.863 is made up of 4.481 Points relating to the ratings and 4.382 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother moved to Redmill Nursing Home, West Lothian from Dundee Tayside region, she is frail elderly with medium progressive dementia. The management and care/nursing staff were very supportive of her while she was coming to terms with no longer living in Dundee where she was born and brought up. They encouraged her to talk about her home town and were positive about the move as she was now closer to myself and her grand children and great grand children and thus visit more regularly. They have been extremely kind and fun with mum which she loves. The care she has had for all aspects of her health have been excellent. Management plus office staff have always an open door policy which has been very supportive to myself. I have felt happy - more than happy that she is in kind and safe hands. The food and hospitality has also been of a very high standard. There are also plenty of activities surrounding her and she is settled and happy there.

How likely would you be to recommend Redmill Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my wife arrived at Redmill Care Home, she has been looked after by all the staff with great empathy and understanding.

How likely would you be to recommend Redmill Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father, who has vascular dementia, heart failure, low blood pressure, cellulitis and mobility problems, has been a resident here since April 2015. My sister, my mother and myself were reluctant to pass my father into a nursing home, but the excellent care he has received and the excellent communication between the nursing staff and ourselves means we can relax knowing he has 24hr supervision. Each and every member of staff, including the manager greet us on passing and each time a doctor or podiatrist attends to my father, I am informed immediately. dad loves the food options and the organised trips and entertainment.

How likely would you be to recommend Redmill Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my mum became a resident in August 2012 she was very ill and we didn't expect her to be with us till xmas. Here we are 3 years later she is still with us and being very well looked after. She is always clean and well fed. They have numerous days out which she looks forward to and in house entertainment is always enjoyed. The staff work hard at raising funds all year to provide these services free of charge to the residents so no one is left out. Knowing my mum is safe means I don't need to worry about her.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Initially there were teething problems but I suppose you get that in any care home, but overall as my uncle has settled and I am happy. Staff are very nice, some are more thorough than others but still nice, the manager and admin staff are also very nice and welcoming. The activity co-ordinator is also very nice and responds to emails in good time, she makes sure a lot is always going on.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Recommended to friend whose mother is now a resident!

How likely would you be to recommend Redmill Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mum has resided at the home for 12 months now. The staff at the home are really good and have helped her settle in. The staff are very caring and patient with the residents, and put a lot of effort into making them feel at home. The activities organisers put a lot of effort into thinking up different things and organising the trips.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I like living in Redmill. I am well looked after. The activities are quite good. I enjoy going on outings. The staff are friendly and help me when required. My room is cleaned daily and I have been able to personalise it with items from home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My sister is well looked after. Food is good and all seem to be kept clean. Very good entertainment is provided. Rooms are good. Good medical treatment is given. Overall a very good place for people to go.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Redmill to anyone who required care for an elderly relative.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a family, we are very impressed by the high standard of care that is provided for our Dad at Redmill. It provides a very homely, safe environment for all of the elderly residents, to live and to enjoy their remaining years. We are so delighted at the decision that Dad & the family made, to relocate to Redmill. Thank you to all the staff for your care & attention so far, it's all very much appreciated.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Our Dad spent the last approximately 16 months of his life in Redmill, where the care and dedication and love from the staff was plain to see. Knowing he was so well cared for gave us the peace of mind we needed. The process of placing a loved one into a care home is highly stressful, but after meeting the staff and visiting beforehand made it easier for all our family. Support from all the staff to all the family was an immense help especially at the end of our Dad's life. Our wholehearted recommendation would go to anyone having to find somewhere for a loved one to be cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The first thing you notice on entering the home is the friendliness of the staff. No one walks past without a friendly greeting.
Great emphasis is on 'Home' as each room is respected as the resident's home.
The overall care given to our mother was of the highest standard and every effort was made to ensure her care and comfort during the last two years of her life.
This was a very difficult decision to make for the family when Mum went into the home but the support of everyone at Redmill was excellent.
I'm not sure when the photo of the garden was taken but unfortunately it has never looked anything like that in the past 2 years. In fact it was myself and my family who took it on ourselves last year to do considerable work in it to make it more attractive to the residents. It is a big let down to the residents who look onto it.
On a positive note, great effort is taken to ensure the residents are entertained and given the opportunity to join in with various types of activities and events, in fact Mum had a better social life at Redmill than living on her own in her own home.
I will forever be grateful to the manager and staff for their support when Mum passed away.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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