Castle View Care Home, Dumbarton, Dunbartonshire
Castle View Care Home, Dumbarton, Dunbartonshire
Castle View Care Home, Dumbarton, Dunbartonshire

Located within a quiet residential area of Dumbarton, Castle View Care Home is a purpose built 60 bedded facility offering Dementia and Nursing care and care to young people with physical disabilities.

At Castle View Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Castle View pride themselves in knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Margaret Wilson (Home Manager)

Local Authority / Social Services: West Dunbartonshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Schizophrenia

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.2 (9.162)

The user 'Recommendation Score' (9.2 for Castle View Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Castle View Care Home

During my mother residing in the home my father and I could not fault the care and compassion from all the staff. Also during the later stages of her life they treated her with dignity and respect.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Castle View Care Home

My father has been a resident in Castle View for two years and could not fault the care my dad received. Castle View has a lovely homely feel to it and me and my family are made to feel welcome. Since my dad has been here he has gained weight and has come on leaps and bounds and that is due to the outstanding care he receives. The manager's door is always open to all residents and relatives.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

The staff are beautiful and look after my husband and sister, I know they are well looked after.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

My brother is a resident. He is totally respected by the staff on the dementia unit, they are angels in hospital, he was treated badly.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

The home has improved leaps and bounds since HC One has taken over new flooring, furniture the rooms are lovely with new bedding, lamps, lampshades, curtains the staff is also changing for the good of the patients.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

I hold Castle View in high esteem for the outstanding high quality of care, cleanliness, kindness, compassion and integrity they show towards their residents. It is not just a care home for residents it is their home and all staff show that in their respectful and dignified way in which they care for each resident. Residents are cared for by staff who see them as individuals and treat them as if they are a member of their own family. Outstanding quality which should be recognised and commended. Not just from the management, nursing, auxiliary staff but every member of staff from maintenance, catering, domestic and office staff. A care home where my relative has a high quality of care, respect and treatment given with respectfulness, warmth, compassion by extremely dedicated staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

My sister is well looked after and has a nice room which is cleaned on a daily basis. Meals are good and for the most part my sister appears happy and content. (She has Alzheimers which is now at a severe stage, so difficult to tell at times). She now attends the 'Namaste' group Monday to Friday and this I feel has helped her enormously. Should be promoted for Care Homes The majority of staff that we met on a daily basis are very kind and caring, and some have been employed since the home opened some years ago. Her Keyworker and named nurse are lovely gentle caring people that she can relate to now that her communication skills are non existent.

How likely would you be to recommend Castle View Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Castle View Care Home

The staff at Castleview have been excellent both to my Mother who is a resident and my father who visits her on a regular basis. They have extended warmth and care to both and always keep me up to date with how they are. Even though Dad is not (yet) a resident they extend as much concern towards him as they do my Mum. I no longer live locally and greatly appreciate the input from Castleview to my family. The staff are caring, warm, extend dignity all with a sense of humour

How likely would you be to recommend Castle View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Castle View Care Home

My brother was very distressed and lonely when he went into Castle View but within days he was a different man. He was made so welcome by all the staff. The meals are all good, his room is very cosy. Now he is happy and enjoying life again.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Castle View Care Home

They look after my wife who has Dementia she is well cared for fed and kept clean. The staff make me welcome always.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Castle View Care Home

I think the care my mum receives is very good and most staff are friendly however I never see any of the management team whereas staff here they were friendly and visible and the girl chatted away to me and my family and the man who I believe is her manager.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Castle View Care Home

In the past eighteen months the home has been brilliant and it's not just the staff that are good, the manager is fantastic and works all hours and is a hundred per cent for the home and staff and is very approachable. Since receiving care my mum has been a different woman, I would recommend this home to anyone and everyone.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Castle View Care Home

I have seen a massive improvement in my mum since moving to the home. She has dementia and goes into Namaste Room which is for people with dementia, and she has been eating and drinking more. Everyone is very helpful and friendly.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castle View Care Home

I feel over the past year the home has much improved and the staff and residents are happier and I think this is partly due to new company and present manager.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Castle View Care Home

My uncle has vastly improved since moving into the care home and he is happy and has put on weight. The staff are lovely and very accommodating. I have also met a few of the managers who were very polite and helpful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

September 2013

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