Douglas View Care Home, Hamilton, Lanarkshire
Douglas View Care Home, Hamilton, Lanarkshire
Douglas View Care Home, Hamilton, Lanarkshire

Located within a residential area of Hamilton, Lanarkshire, Douglas View Care Home is a purpose built 100 bedded property offering Dementia, Nursing, Residential and Specialist care.

At Douglas View Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Douglas View chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Margaret Blair (Manager)

Local Authority / Social Services: South Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 100 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 100

Rooms with ensuite WC: 100

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.3 (9.282)

The user 'Recommendation Score' (9.3 for Douglas View Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Douglas View Care Home

I have found staff very approachable, friendly and helpful. My sister feels very comfortable and appreciates care and attention.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

My friend has been with you less than 2 months after 6 months of moving about due to falls and dementia. She has been happy in a residential home for 9 years prior to this. I was anxious she would not settle. All my fears were unfounded. She has settled well and has had any health issues addressed. Staff have been friendly, caring and competent. We, as concerned close friends have been also treated with dignity and have felt valued and helpful in the settling in process, passing on information on likes and dislikes, history and personality of the resident. The staff have been friendly to us from the start and remember us when we visit.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Douglas View Care Home

My wife has been a resident for over seven years and I have never had one complaint!

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Douglas View Care Home

I have not long moved here and have found it very nice and the staff friendly and helpful. I enjoy the different choices of food and also enjoy the company of the other ladies. I especially like when my family come to visit.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

I have been here for a few years now and have got to know the staff and other ladies who are here. Everyone seems very friendly and always willing to help us when asked. My family visit often and are always made welcome. I enjoy taking part in the activities in the home. I really enjoy the cinema on a Friday. I have a special friend Sandra who I sit with at mealtimes. The meals are quite nice and I enjoy the simpler meals like fish and chips or potato and mince.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

I enjoy staying at this care home. I was supposed to move to be near my family, but I'm happy here. I have friends here and I enjoy the company of the other ladies. There is always lots of activities on throughout the week, but I enjoy the flower arranging and movie afternoons the best. I feel as if I am at the cinema. The staff are always happy to help.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

Pleased with the home and likes the staff. Enjoys the company of the other ladies and the staff. Her family visit often which she enjoys. Likes going to the club on Wednesday which I look forward to. Also like the food.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

I enjoy my own company in my bedroom watching TV. I am a very quiet private person, although I do sometimes go to the lounge to chat to the other ladies. I enjoy the meals but like small portions. I don't take part in many activities, but this is my choice.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

Happy with the care home, staff look after my dad well

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Douglas View Care Home

Rays says she enjoys staying here and enjoys the company. She likes her room and enjoys the food sometimes.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

I have not long moved here, but I like my room and I enjoy the company of the other ladies in the lounge. I enjoy the meals but sometimes feel we get to much to eat!

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

We visited other homes and can say that Douglas View was in the top category of all we visited. I like the variety of activities available particularly for my wife. Staff all know my wife even in the units she does not live in. I feel part of the home particularly enjoy the romantic meals once a month, which gives me the opportunity to dine intimately with my wife which is important. Staff are all very attentive.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

The management and staff really cared for my mum during her final weeks of life. They treated her with compassion, nice people!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Douglas View Care Home

Mum has been at Douglas View for 1.5 years and as a family we are very happy with the overall standard of care at the home. Mum is always very well presented. Her room is clean and tidy. Staff are very polite and helpful. If there has been an incident I'm always called so that I'm fully updated, e.g a slip/fall.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

I've found all staff to be caring and friendly towards my mum and our family. My mum has settled very well an has now been resident for 8 months. Of particular benefit to mum has been Rosemary the activity co-ordinator as mum has always preferred being occupied. There are a great number of activities of different varieties that residents choose to opt in or out of, including trips in the mini bus. The room is spacious and there is an ongoing programme of re-decoration couldn't be happier with overall standard of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

Security good and the room is kept clean and tidy. Good choices on food menu, plenty of activities trips out.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

My experience of Douglas View Care Home has been positive. Friendly staff, caring attitude towards residents and in general home is clean and tidy.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Douglas View Care Home

Its a secure, safe and friendly environment, always having activities for residents, personal care is of high standard. Staff and management are always approachable and deal with any problems that arise promptly. My friend has stayed in Douglas View since February 2012 and she really enjoys it there and its a place you can call home.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

Secure, friendly, homely, activities plenty. Care, support great facilities cleanliness excellent.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

My sister has been a resident of Douglas View for 2 years. I cannot praise the care staff, manager, office staff etc enough. As my sister is well looked after an is happy. My sister lived with me for 18 years, prior to going into the home. As you can imagine it was very upsetting, when my sister need nursing care. The manager and care staff were so kind to myself, and reassured myself and my family. The care my sister receives is first class,she is always clean and tidy and has a wonderful relationship with the staff. There are always activities which are personal. Once again I cannot praise Douglas Vies,its a wonderful place.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

Catherine likes staying here. She gets on with the staff and she is looked after well. She likes the food that is on offer and likes a cup of tea. She feels that she gets on with all the residents around, and she is happy here.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Douglas View Care Home

I think Douglas View is ok, the staff are always good to me, the meals are ok and the staff provide the food that I prefer.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

My stay in Douglas View is most satisfactory and relaxed.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

Porridge is good. get lots to eat. Staff are very good. Help me when I ask. My room is very very good. Get a lovely cup of tea when I ask.

How likely would you be to recommend Douglas View Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

All the staff ar3e really nice. We have mice meals and always have a choice of meals. I enjoy going out on trips and I get on well with everyone. The staff always make sure I am well looked after. I like the driver the best he is funny.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

I like living here, the staff are very helpful and always work hard, the home is good value for money and I am really settled in here.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Douglas View Care Home

Care is good and the staff are all very helpful, nothing is a bother.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

I like living in Douglas View. I have made friends with other ladies and gentleman the staff are very good to me and I think they are all nice. I enjoy the meals they are very good.

How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Douglas View Care Home

It's an excellent home. Staff are good to me. I enjoy my stay at Douglas View. The food is also good. Everyone makes me feel welcome.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Douglas View Care Home

I have no concerns that I am being looked after very well in here, If I need help the staff will always be there for me.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Douglas View Care Home

I enjoy having activities every day as it keeps me occupied, I was never one for sitting about before I came here and the activities help me to keep active.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

I am very happy with how I am treated in here, the nurses and care staff provide are all tremendous. They cannot do enough for me, their kindness and assistance will remain with me forever.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Douglas View Care Home

I love it in here, everyone is good to me every day.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Douglas View Care Home

Took excellent care of my wife.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Douglas View Care Home

Everything seemed satisfactory. No complaints.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Douglas View Care Home

Very happy with staff and level of care and attention. The food standard could be better.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Douglas View Care Home

I am very happy to be here and am hoping that I am going to be here permanently. The staff are really friendly and helpful. The food is really excellent. Plenty of choice. I feel very safe. I have no complaints I am completely satisfied. Things are dealt with right away. There are no stick rules. Staff explain everything to me.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Douglas View Care Home

Good care taken and many activities to keep residents stimulated. Carers are going beyond their jobs spec. Nursing staff are very caring at all times.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Douglas View Care Home

My father is well cared for and the staff are brilliant with him.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Douglas View Care Home

My aunt had dementia and was looked after in Douglas View for over 2 years. I looked at several local Care Homes but Douglas View was recommended by several reliable former patients' families. I made the right choice. My aunt was given excellent care from all members of staff. Dignity was at the forefront during a distressing and often difficult illness. Before my aunt's condition deteriorated she took part in the many activities which was wonderful to witness. She also began to eat properly as the food and choices are very good and she thrived under the care she was given. There is a rolling refurbishment and rooms are spotless and well decorated. I have nothing but praise for Douglas View.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Recommendation for Douglas View Care Home


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required.

Your Personal Details

These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.

Your Recommendation & Rating

This information will be published on the website.

(please edit if you wish)
LIKELY
EXTREMELY LIKELY
DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Douglas View Care Home

Job Vacancies

There are no jobs posted yet for Douglas View Care Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Douglas View Care Home

To view the icons please zoom in