Lunan Court Care Home, Arbroath, Angus
Lunan Court Care Home, Arbroath, Angus
Lunan Court Care Home, Arbroath, Angus

Lunan Court Care Home is located in the picturesque town of Arbroath, with views of the harbour. The home is a purpose built 44 bedded facility offering dementia, nursing, respite and end-of-life care.

Residents at the home have access to a choice of lounge areas with specially designed furnishings and a range of comfortable and well-equipped bedrooms; while some rooms at the home feature views of the garden.

Chefs at the home prepare home cooked nutritious meals carefully tailored to residents preferences, dietary requirements and cultural needs.

Experienced home managers and staff put kindness at the heart of everything they do.

Group: HC-One

Person in charge: Lynsey Robbie (Home Manager)

Local Authority / Social Services: Angus Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 44 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 05 Sep 2016

Please contact us for information regarding our bed availability

Current Reviews

9.8 Lunan Court Care Home has a Review Score of 9.8 (9.800)

The Review Score of 9.8 (maximum of 10) for Lunan Court Care Home is based on 23 Review/Recommendations in the last 2 years. This Review Score of 9.800 is made up of a Quality Score of 4.8 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.800 for Lunan Court Care Home is based on 23 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.8 for Lunan Court Care Home is calculated as follows: ( (217 Excellents x 5) + (52 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 270 Ratings = 4.8

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Lunan Court Care Home is calculated as follows:

      1. 23 Positive Reviews = 3

      2. 0.1 x 23 Positive Reviews = 2.300 (maximum score = 1)

      3. (23 Positive Reviews ÷ 44 Registered Beds) x 2 = 1.045 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Lunan Court Care Home?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lunan Court Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Resident / Service User
    3
  • Husband of Resident/Service User
    2
  • Partner of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

8 Reviews* is 4.9 out of 5

*The Average Rating only uses ratings from the 8 reviews. Ratings from the 15 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My husband has been in Lunan Court for 4 years now, not once have I had to complain or question any area of his care. I visit 3-4 times a week with different members of my family and always come away with an easy mind knowing I have made the right choice.

The staff are a great team and always treat my husband with great kindness, dignity, and respect. We are updated with all his care, even with the smallest of changes. Lunan Court for us ticks all the boxes.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent caring staff looking after my father who has Alzheimer's for a number of years now.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been looked after good, so has my partner.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Always polite and helpful and keep me up to date with information.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Staff are all very approachable and carry out their duties with great regards to the residents. We are always kept informed of events and appointments. The staff so an excellent job and are always fundraising to help the home.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has had the best care possible from the staff here.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my father who has dementia on different days and times, I always find him clean and well cared for. The staff ate very friendly and there is no staff shortage at weekends. I cannot praise Lunan Court enough for the way they are caring for my 86 year old dad.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My life is made easy and comfortable with confident staff. The room is spacious but can be too warm. Staff are courteous and every helpful, always willing to do their best. Meals are of a good standard which I enjoy.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

HC-One, Careline Team at Lunan Court Care Home responded to this review on 13 Apr 2016:

Thank you very much for the positive comments regarding Lunan Court. We will ensure that these comments are passed to the staff in the home and that the Home Manager is made aware of the temperature issue so that this can be addressed.

My mother has been very well cared for all the time she's been in this facility. She's always clean, her nails get done often. There are activities every day which the staff take part in to help the residents. She eats very well as the food is excellent, she's put on a lot of weight though!! She gets her hair done every week and a shower often, which she loves. She can be a bit aggressive sometimes but the staff love her and calm her down very gently. As a whole family we her 4 children are very happy with her care, they'd do anything to help mum. The nursing care is excellent.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We are genuinely delighted with the care my mother is receiving at Lunan Court. The staff are friendly, caring and nothing is too much trouble for them - a real contrast from my mothers previous care home. Lunan Court has a reputation as the best care home in the town and fully lives up to that reputation. We couldn't ask for more friendly, kind and committed staff who are also always welcoming to visitors. We are so grateful for the consistently high level of care at this home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been aware of dads failing health and I worried continually about the next step of a nursing home which was inevitable. I needn't have been worrying as the staff are second to none. The care support is 1st class. It's the first time I've heard dad singing in years he is smiling every time I see him which has been rare. I could go on with my praise, I'm so happy to see dad so well cared for.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lunan Court is an excellent care home with emphasis on 'home'. I am always made welcome and feel at home here when visiting my dad. My dad is well cared for and the staff are wonderful with him. The staff are always very friendly and helpful.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are like extended family, very caring, kind and understanding. Myself and my family always get a very good welcome. We always get asked if we would like a cup of tea, my husband is very well cared for.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care given, always ready to help. Very supportive staff. Kind, caring, nothing is too much trouble. The care and staff is, I would say, highly recommended.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in much to my fathers disgust over the last ten years. Moving her to Lunan court has changed his attitude to care. She is looked after so well we couldn't ask for more. It's all about the staff and the girls couldn't do more they look after my mum as their own. A lovely place in difficult times.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I recommend Lunan Court because I believe it is the finest home in Scotland. The staff, from manager down are all dedicated and highly professional in everything they do. the quality of care given to residents not only matches that as required by national standards, they exceed those requirements in every field. They look after my wife with dignity, kindness and loving tender care that only I could wish for. I feel like they are part of my family.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is getting the best possible support for her stage of dementia. The staff do not only support her, but show awareness of my needs also. An example of this person centred approach is when on Valentines Day they went the extra mile in creating a space which acknowledged the significance of this date for us both. The staff aspire to see beyond my wife's dementia and continue to see her as an individual with her own wants, needs and try to support her in these choices.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely home and a genuine friendliness greats you when you arrive.
I feel happy that my mother is so well looked after and her needs met.
The food looks and smells appetizing and there seems to be a varied selection.

How likely would you be to recommend Lunan Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoy being in my own bedroom and its very comfortable. All the staff are very good.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Value for Money: Good

I would recommend Lunan Court the staff are very helpful and friendly. The residents are well cared for and looked after.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I attend on a weekly basis for seated exercise. I am warmly welcomed and if any member of staff is free (not often!) they will do all they can to help during the session. They do their utmost to have everything ready for me. I come in to do craft on less frequent occasions ie. for Christmas, Easter, Valentines etc. Staff encourage as many residents as able to join in the activities. First Sunday of the month a group from a local church come for a 30 minute service singing 'old favourite' hymns that the residents remember.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

I think the staff are all very nice and my room is comfortable.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I take a service in Lunan Court on the first Sunday afternoon of each month. The staff are always very welcoming and friendly, having set the room out in preparation. We have a good relationship with the staff and it is easy to feel much at home there.
The staff have a very good friendly relationship with the residents and it is always encouraging the way they stay and encourage residents during service by joining in with singing the favourite hymns.
The home has a very warm welcoming atmosphere, is always clean and tidy and a pleasure to visit.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

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Awards / Recognitions

April 2014

2014 Carehome.co.uk Awards

Recipient: Lunan Court Care Home

Date: Friday 04 Apr 2014

more details

February 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Lunan Court Care Home