Barchester South Grange Care Home, Dundee, Angus
Barchester South Grange Care Home, Dundee, Angus
Barchester South Grange Care Home, Dundee, Angus

South Grange Care Centre is a purpose-built home on the outskirts of 'Bonnie Dundee' in the seaside town of Monifieth. Built on the site of a previous farm building, the home has retained the charm of the 'Mill' which is now the main lounge. They provide first-class 24-hour nursing and residential care alongside expert care for people with Multiple Sclerosis. They also offer respite care, including short breaks and care for people with a physical disability.

The Seven Arches is a purpose-built facility within South Grange Care Centre, providing expert care for young clients with acquired brain injuries, neurological disorders and those clients who need to be ventilated.

The team at Seven Arches work with each client to facilitate a plan of care specific to individual needs and can provide slow stream rehabilitation as well as long term and palliative care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for the residents.

Why not arrange a visit and see for yourself!

Group: Barchester Healthcare Ltd

Person in charge: Claire Cargill (Home Manager)

Local Authority / Social Services: Angus Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 85 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Profound & Multiple Learning Disabilties • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 81

Shared Rooms: 2

Rooms with ensuite WC: 83

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 02 Feb 2016

6

Current Reviews

Review Score: 9.2 (9.220)

The Review Score of 9.2 (maximum of 10) for Barchester South Grange Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.220 is made up of a Quality Score of 4.938 Points (maximum of 5) relating to the rating and a Quantity Score of 4.282 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.220 for Barchester South Grange Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.938 for Barchester South Grange Care Home is calculated as follows: ( (135 Excellents x 5) + (9 Goods x 4) ) ÷ 144 Ratings = 4.938

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.282 for Barchester South Grange Care Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 85 Registered Beds) x 2 = 0.282

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


The staff at this home are very professional and provide excellent care. They are very approachable and always willing to help residents. Residents are given the chance to be fully inclusive regards menus and activities.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I really enjoy living here, everybody is very kind and helpful. My partner used to come and stay overnight or for a few days and the staff couldn't do enough for her. I like going out with the staff shopping and for a cup of tea. I would recommend here 100%, as long as they don't get my bed!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always pleasant, room is tidy. Grandad always looks presentable. Food served leaves no complaints.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

& Arches is the only young physically disabled residential home in the area.
My daughter spent the last three and half years there with advanced Multiple Sclerosis. She died aged 42. Being in this type of environment gave her security, company and the opportunity to go out to concerts, visit to places of interest of just out for coffee. I was able to go with her as her carer. More of the type of care home would be a great asset. She even went oh holiday twice!

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can highly recommend South Grange as my gran has gone from being isolated at home to having a very active social life and her general health has improved greatly. I wish we had found South Grange years ago. The staff cant do enough to help both my gran and our family. From the manager to the domestic staff Wonderful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful example of how life can still be fun, safe and full , when living at home becomes to difficult.
As a family, we felt sad to move Gran to the care home, but no we have friends in the staff and are happy that Gran is safe and cared for, and that Gran has a new lease of life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was only at South Grange for a short spell but she was treated with utmost dignity and respect by all the staff in fact our whole family received wonderful support during this difficult time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was looked after with great care and compassion. The staff were all amazing to both mum and our extended family. We would highly recommend this home and wish all the staff well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother stayed here for a year. She got excellent care and attention from all the staff in all areas. mum enjoyed all the activities and was encouraged by entertainment staff. When mum became ill she was looked after with tender loving care and also the staff showed kindness to the family. I would highly recommend South Grange as the facilities and routine for the residents are homely and comforting. Also the staff are wonderful!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have very happy memories at South Grange visiting mum (Agnes Inglis). Mum was treated with respect and loved her time there. All the staff, from young carers to manager looked after mum with great love and care. Will always highly recommend South Grange and staff 110%.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I highly recommend South Grange as my Mother was treated with dignity and respect, as were all the family, by a highly skilled team of nurses and care staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother, Mrs Mary MacDougall, has been a resident of South Grange Care Home for 6 years and is now in her 96th year. Being retired, I am able to visit her three or four times each week so I have an excellent day-to-day knowledge of the Care Home over a number of years. May I say how delighted I am with the extremely high quality of care which South Grange affords. This is a first-class home with a thoroughly welcoming atmosphere and 'open door' policy allowing me to visit mother at any time of the day. The staff are not only extremely helpful and supportive at all times but also often go well beyond 'the call of duty' to ensure that all needs are met in a thoroughly professional manner.
A varied programme of day activities is provided for all residents and this includes carpet bowling and chair-based exercises. Well maintained gardens provide ample opportunities for wheel-chair walks whilst the overall setting of the home, in beautiful Angus countryside, is quite breathtaking.
The quality of the meals provided at South Grange could hardly be bettered! I am able to enjoy a meal with my mother each week and can therefore vouch for this! A small private dining room may be booked in advance for residents to entertain family and friends and this has been a most welcome innovation. Excellent varied menus for main meals plus a splendid afternoon tea service with top quality home baking make many visits a special delight. Linen napkins, linen tablecloths and a flower on the table add a nice touch!
Most importantly,however, this is a kind and welcoming Care Home. You sense that as soon as you enter the front door where a most helpful reception staff will attend to any enquiry or need.
South Grange was recommended to me by good friends when the time came for mother to be properly looked after. How enormously grateful I was to have this initial recommendation. If I myself had to be in care, I cannot imagine a finer home than South Grange in which to spend final days. I recommend this Care Home most warmly to anyone contemplating residential care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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