Ballumbie Court Care Home, Dundee, Angus
Ballumbie Court Care Home, Dundee, Angus
Ballumbie Court Care Home, Dundee, Angus

Ballumbie Court is located within the heart of a quiet residential area on the outskirts of Dundee, a purpose built 58 bedded property offering Dementia, Nursing and End of Life care.

Tastefully decorated, well-equipped bedrooms are bright, safe and comfortable and include views across mature gardens. Residents have a choice of comfortable communal and quiet lounges where they can enjoy socialising, pursue hobbies and interests or simply relax.

Chefs at Ballumbie pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Janet Kermack (Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 58 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): German, Romanian, Urdu

Single Rooms: 58

Rooms with ensuite WC: 58

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.8 (9.806)

The user 'Recommendation Score' (9.8 for Ballumbie Court Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Ballumbie Court Care Home

Excellent 90th Birthday laid on for Jack with a pleasant room masses of food, drinks and attentive staff. Brilliant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

The welcome provided a beautiful room to allow us to celebrate our Grandfathers 90th Birthday, they provided a lovely buffet for all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Very friendly and caring staff.

How likely would you be to recommend Ballumbie Court Care Home? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Ballumbie Court Care Home

My elderly mother has dementia and the care she receives at Ballumbie is wonderful. Staff are so caring and gentle, even in the most challenging of situations. The food is plentiful and of a very high standard. On mum's birthday the co-ordinator Gail, organised a wonderful party at the home fro her and all the family, had a marvellous time and it was lovely to see mum so happy. I highly recommend this home.

How likely would you be to recommend Ballumbie Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

During our regular visits to Ballumbie we have found the staff, irrespective of position, to be very helpful and cheerful and have never witnessed anything but positive interaction between the staff and residents. We are very happy with our relative's care and should a concern arise are confident it would be dealt with satisfactorily.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Ballumbie Court Care Home

Visit regularly. Always find staff very helpful, very good atmosphere, residents always well cared for, and staff interaction is always visible. very good range of day areas, high standard of furnishings.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Ballumbie Court Care Home

Very good attention given to all residents. Staff are polite and courteous. Residents are treated with respect at all times.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ballumbie Court Care Home

Yes I would recommend this home. Plenty of activities, dancing, sing song nights, football nights. Care given to my Mum is first class, she is always clean and tidy and she always has a smile on her face all ladies get there nails done every week, hair done when needed.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ballumbie Court Care Home

The staff are very helpful and approachable, very good atmosphere, residents needs are always well catered for, and staff interaction is always visible. Refreshments always available for visitors. Good support for relatives as well as residents. When my mum was unwell the attention she received was first class.

How likely would you be to recommend Ballumbie Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

All excellent care given to my mum. She is so happy there and her health has improved so much since she moved to Ballumbie. The staff are brilliant and nothing is a problem to them. They are all very caring and treat my mum as a real person. This makes me feel good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Since my mum came to this home, she didn't look well when she first came, now she looks the best I've seen her for over 10 years. The care and attention from the staff is absolutely brilliant. Great to see her involved in activities. She looks like a new woman. Thanks to all at Ballumbie.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

You helped us with dad during a very difficult time following my mother's sudden death. Staff have been outstanding - thoughtful and caring. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Ballumbie Court is a very happy and well run establishment where care is a priority. Karen Clarke (Manager) and her highly trained and compassionate staff go above and beyond to ensure the residents are highly respected and well cared for 24/7

How likely would you be to recommend Ballumbie Court Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Staff are very friendly. Dad seems very happy and enjoying his time here. The home is very clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Staff are excellent with the residents and are caring with the family of the resident as well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

provided excellent entertainment and refreshments for father in laws 90th birthday party. Let the staff keep doing their wonderful job.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ballumbie Court Care Home

Staff are really caring and interested in trying to engage with residents. Mum enjoys the food, especially the home made cakes and scones.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ballumbie Court Care Home

Very kind and helpful staff made my mother's visit to her partner very special and worthwhile. Special accommodation was made available for them to spend time together. The second visit was special also as the gardens were available and the facilities were appropriate for a sunny day, ie drinks, ice lollies, sun cream and shade.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Ballumbie Court Care Home

We were impressed by the efforts the staff made to accommodate my mother in law and her partner(a resident)when we brought her to visit after a long break. They were very thoughtful and made the visit memorable for all concerned.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Clean, plenty going on and staff interact with residents.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

My mother has only been here for a short period of time, however we have found it to be a very friendly, happy and caring environment. The staff are very efficient in all aspects of care and there is always something going on to stimulate the residents. I would highly recommend Ballumbie to friends and family who would maybe require a care home for future reference.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ballumbie Court Care Home

The staff are always helpful and friendly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Excellent care for Mum. They laid on a special family lunch when Dad had is 99th Birthday - He is a resident in another care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Staff very friendly and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

My Mum came into Balumbie in September 2013 and I have been very impressed with the care and attention she has received. All the staff are extremely helpful and friendly. We all came to Ballumbie to celebrate my Dad's birthday with Mum and a lovely buffet was supplied which was very much appreciated by us all. Would highly recommend Ballumbie for anyone looking for a care home for a relative with dementia.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

After moving my mother from another care home the change is astonishing, she is so much happier and settled. The staff are so caring and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Staff are very friendly and attentive to patients for considerable periods. Play games etc with the patients. Home is always clean. As I am only at the home for short periods of time it is difficult to gauge the overall atmosphere throughout. Food is reported to be good and the staff helpful at these times.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Value for Money: Good

Ballumbie Court Care Home

I would definitely recommend Ballumbie, my mother is very happy here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Ballumbie Court Care Home

I'm very pleased to see my partner's gran back to her old self by looking well, taking part in activities again and her overall well being. Thanks to the great staff and care provided.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

My gran has never had life better. Since she has been in here, it has brought her back out of her shell again.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Grandad always seems happy when we come up. Always clean and well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

The home is brilliant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Ballumbie Court Care Home

Every visit i have fond the staff to be friendly, approachable and exceptionally helpful. The staff go out of their way to make you feel welcome and included in the care of your relative. The activities for residents are fantastic especially the wonderful afternoon tea, romantic cakes,flowers and cards on valentines day.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

I'm always made to feel welcome. Special occasions like Valentine's day are excellent. Thank you for the flowers and card for my mum.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Great home to visit, friendly staff, welcoming.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ballumbie Court Care Home

Excellent care delivered in caring friendly surroundings, by well-trained staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Lovely, friendly and helpful staff. Always going the extra mile for my mum who has been a resident for eight years.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

Good care and attention. Good food and very clean, caring hard working staff. Could do with more activities.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Ballumbie Court Care Home

All staff are very friendly and caring. You are made to feel welcome at any time and I enjoy visiting. Tea and home baking is delicious and much appreciated. Janet runs a first class home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

It is very comforting to know, my brother is being so well cared for and well looked after.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ballumbie Court Care Home

I'm really happy with the standard of care my grandad receives in the home. We visit 4 time a week and he is always clean, tidy and in a good mood. He is much happier and relaxed than he was before he entered the home. The staff are always approachable and always seem to know how he has been health-wise and his eating habits. He seems to like all the staff and his surroundings. He always comments that he like the food. There always is a few activities going on for the residents. Communication between us and staff is good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2015

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February 2014

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