Balhousie Moyness Care Home, Dundee, Angus
Balhousie Moyness Care Home, Dundee, Angus
Balhousie Moyness Care Home, Dundee, Angus

Moyness Nursing Home is situated in a secluded area of Broughty Ferry.

Broughty Ferry is a regional holiday destination and is a pleasant waterfront suburb of Dundee, the centre of which is about two miles away. The home stands in its own substantial grounds in a residential area it is conveniently close to local services and the local community. Balhousie Moyness is an attractive property, originally constructed in 1876, now benefiting from a modern extension added around fifteen years ago.

After operating independently for 20 years, Moyness Care Home became part of the Balhousie Care Group in 2007. The facilities have been expertly updated in order to provide residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home.

The care home aptly reflects its surroundings with extensive and well-kept landscaped lawns and a walled garden which features a summer house where residents can relax.

Experienced and well trained staff provide nursing care to a maximum of 33 residents. Accommodation is offered in mainly single rooms, all of which are with en-suite facilities - there are three double rooms available.

Group: Balhousie Care Group

Person in charge: Fiona Jamieson (Home Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 29 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Stroke

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 2

Rooms with ensuite WC: 25

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.8 (7.773)

The Review Score of 7.8 (maximum of 10) for Balhousie Moyness Care Home is based on 2 Review/Recommendations in the last 2 years. This Review Score of 7.773 is made up of a Quality Score of 4.435 Points (maximum of 5) relating to the rating and a Quantity Score of 3.338 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 7.8 for Balhousie Moyness Care Home is based on 2 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.435 for Balhousie Moyness Care Home is calculated as follows: ( (11 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.435

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.338 for Balhousie Moyness Care Home is calculated as follows:

      1. 2 Positive Reviews = 3

      2. 0.1 x 2 Positive Reviews = 0.200

      3. (2 Positive Reviews ÷ 29 Registered Beds) x 2 = 0.138

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


More outings needed a mini bus would be the answer for local picnic etc. (Shared at Dundee Homes). But in all Moyness is a very good home e.g Food is very good. Care is good. Now started activities which was badly needed! All in all outings are the main concern. Flowers in every room would be great!!

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My wife was admitted to the care Home in April 2013 after five years of being cared for at home without no outside help whatsoever. She suffers from Lewy Bodies Disease, a form of dementia, and eventually, I could no longer cope with the physical and mental stress of 24/7 caring and eventually accepted that there was no alternative to long-term care in a nursing home. With hindsight, it was the best decision in both our interests, albeit the most difficult decision of my life. After a few weeks apprehension, worrying how she was affected and how she was being treated, I was completely reassured that all was well and I now have every confidence in the nursing and caring staff. I am updated on every aspect of her care, however minor and on changes in her overall situation. Most of the staff are very good, the others are excellent. All are extremely competent and professional, yet very friendly and approachable.
I visit on a daily basis, with no time restrictions, other than meal times and on occasion I am invited to stay for a meal. Overall, I can only express complete satisfaction and would certainly commend this particular care home to anyone finding themselves in a similar situation to mine.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Care Home Idol 2015

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