Riverside View Care Home, Dundee, Angus
Riverside View Care Home, Dundee, Angus
Riverside View Care Home, Dundee, Angus

Riverside View Care Home is located on the outskirts of Dundee City within the heart of a quiet residential area, a 60 bedded property offering both Dementia and Nursing care.

At Riverside View, well-equipped and tastefully decorated bedrooms are bright, safe and comfortable. Residents have a choice of lounge areas which feature comfortable and specially designed furnishings.

Chefs at Riverside View pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Angela Percival (Home Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.6 (9.625)

The user Review Score of 9.6 for Riverside View Care Home is based on 29 Review/Recommendations. This Review Score of 9.625 is made up of 4.658 Points relating to the ratings and 4.967 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


All the staff are very very good and some carers are very helpful and friendly. Easy to talk to and get along with.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is an ideal place to be whilst recuperating. The standard of cleanliness is excellent, the food is very good with a variety and a choice to suit everyone. The staff are so helpful and kind and cant do enough for you. The atmosphere, although peaceful is cheery. The only criticism I have is the fact that at times there is not enough staff to cope with the work.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

HC-One, Careline Team at Riverside View Care Home responded to this review on 03 Jan 2016:

Thank you for your very positive comments about your stay in Riverside Care Home and I am pleased to hear that you found the staff helpful and kind as we pride ourselves in delivering kind care at HC-One. We are sorry that you felt at times that there were not enough staff. Staff may at those times have been busy assisting with personal care so would not be visible but I would like to reassure you that we do always work to staffing levels agreed with the NHS and the Care Inspectorate.

Found nursing and staff easy to approach and talk to - helpful, cheery.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I enjoyed my stay here, people are friendly and make you welcome.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I came here with mobility problems in both legs. I needed assistance to get into bed. That is now cured, I am able to dress myself. Formally I was able to walk with two sticks, this is now not possible. I can only walk short distances with the use of a zimmer frame. For any usual distances I need a wheelchair. The three meals a day we are given are excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very good, rune well and staff are very good. The food is good.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had a pleasant stay.

How likely would you be to recommend Riverside View Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

I really liked my stay at Bluebell, the staff were all nice, nothing was too much trouble to them. I would recommend this care home to anyone.

How likely would you be to recommend Riverside View Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My good friend, George Green has been a resident in the above care home for nine months, and in my opinion is receiving excellent care. He is obviously well cared for and I commend all the staff for their excellent care and attention. George is happy and settled in my opinion and there is a happy and relaxed atmosphere within the home. It is obvious that the staff integrate very well within a team framework and also demonstrate high standards of care individually

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was admitted into respite care, we are waiting to be advised if she can have a permanent placement. (s/w dept)

How likely would you be to recommend Riverside View Care Home? Don't know

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

This care home was a great selection for my mother. It is spotlessly clean - residents always look fresh and clean. Staff are very caring and respectful to each one of the residents.
Perfectly situated and well kept grounds. A lovely place to spend these precious years.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for 3 week, and I can only say I have been treated with care & dignity from day one. Everyone is so kind & helpful and I feel a lot stronger now, and the food has been just right for people who have been in hospital.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The nurses do their best there is one especially (Nikki) she's a breath of fresh air, lively, funny, the patients and I love when Nikki is on. Could do with more entertainment.

How likely would you be to recommend Riverside View Care Home? Don't know

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have enjoyed my stay here, nice and comfortable with excellent staff.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had a good time at Riverside but its not like home, staff are all good and good care.

How likely would you be to recommend Riverside View Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No complaints whatsoever. All staff excellent, food good, company good, bedroom lovely. I'd recommend the Bluebell rehab unit to anyone. It's like a first class hotel.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was made very welcome on arrival after 6 weeks in Ninewells hospital involving major surgery.

How likely would you be to recommend Riverside View Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

As the youngest?? resident, I felt totally at ease with all the staff and residents. Indeed, I was privileged to be given the option of my 2 weeks here. Accommodation was excellent, the rooms comfortable, facilities of very high standard, relaxed and informal atmosphere. The privacy I required was perfect. The support both mentally and physical
wonderful, and the staff, gentle, helpful, humorous and terrific company. Full recommendation.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and carers are excellent. No problem getting help when I needed them, as I had a knee injury and not very mobile. Everything was spotless, the food was excellent. Its like a holiday home but to get well!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I never heard of Bluebell in Dundee. My time spent, I cannot fault the staff, 1st class.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with staff who are friendly and cannot do enough for you, take time to speak to you and include you. Bedrooms very homely and comfortable. Food very good with excellent service and always on time. Slept well all the time I was here and lots of physio and attention.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Beautiful place and surroundings. Excellent staff and comfortable rooms. The food varies.

How likely would you be to recommend Riverside View Care Home? Likely

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Marvellous.
Food not great at start of stay, but much better now.
Staff all excellent - all very helpful and good natured to me and my family. Made my stay very pleasant
Physio very good as well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Was a very pleasant experience the staff were very helpful and friendly during my stay at the Bluebell unit.

How likely would you be to recommend Riverside View Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

very homely and comfortable. The staff are very good and the food is lovely.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this place because it is overall a good service.

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Excellent

Rooms: Excellent

I would recommend it because of the staff, the food and general happiness.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Safety / Security: Excellent

Rooms: Good

Everything about this rehab centre is tops, especially the helpful, caring staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this care home to anyone, excellent staff, food is good, also everyone very helpful and caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2015

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