Camphill Care Home, Ballymena, County Antrim
Camphill Care Home, Ballymena, County Antrim
Camphill Care Home, Ballymena, County Antrim

Camphill Care Home is located in Ballymena and is close to shops, amenities, public transport and major road links.

This purpose built care home provides nursing and social care for elderly and severly confused elderly residents.

Accommodation at Camphill is offered in single occupancy rooms..

Camphill features TV lounges and quiet sitting rooms for relaxation. Separate dining rooms, where residents can socialise with others at meal times are also available. Traditional home cooking using fresh produce is served and daily choice menus are available. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist.
The home can also arrange for complementary therapies.

A good range of activities are also offered for residents.

Group: Four Seasons Health Care

Person in charge: Dulce Amor (Home Manager)

Local Authority / Social Services: Southern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 72 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 72

Rooms with ensuite WC: 72

Facilities & Services: Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

* The Regulation & Quality Improvement Authority (RQIA) is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.5 (7.461)

The user Review Score of 7.5 for Camphill Care Home is based on 1 Review/Recommendations. This Review Score of 7.461 is made up of 4.333 Points relating to the ratings and 3.128 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

My father-in-law was cared for in Camphill for 3 years until his death in 2012 after a very poor quality placement in a nursing home in Dungannon. At no time did I or other relatives have any real concerns about his care. Of course there are mishaps and communication problems with staff changes but these were minor and infrequent. The staff were excellent, very caring and attentive to his needs. He had progressive dementia, was in the dementia unit and the staff treated him with care and respect. Like most homes the emphasis is on routines revolving around personal care tasks, medication and mealtimes. There is some stimulation provided by activity coordinators. It would be better if this was built into the everyday activities of the home but this may happen in time. It is not yet the norm in most homes but may become required over time.
Very notable was the quality of the food provided, all freshly prepared by home staff. The smell of the food pervaded the home, unlike in Dungannon where the food was pre prepared and reheated.
Best of all the staff knew the residents really well and they showed care and compassion towards them. They were warm natured and welcoming to family members and did all that they could to look after our relation. When he was ill they kept us informed and when he was seriously ill they did their best to try to make sure we got there in time. We lived some distance away and had returned home after visiting earlier in the day. We were a little too late but they had a member of staff staying in the room with our relative until we arrived. The staff were considerate and compassionate and the fact that some of them were in tears showed how much they really cared. The quality of a nursing home lies in the quality of its staff, not fancy hotel style rooms or doilies on food trays. In this respect Camphill showed itself to have provided a care quality of substance. The rooms may be fairly basic and a bit dated but that did not matter. The quality of care was what really counted.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

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  • For further information on our Review Policy please click here.

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