Kintullagh House

36 Westbourne Avenue, Carniny Road, Ballymena BT43 5LW

Kintullagh House, Ballymena, County Antrim
Kintullagh House, Ballymena, County Antrim
Kintullagh House, Ballymena, County Antrim

Kintullagh House is a sixty-two bedroom care home in Ballymena that strives for a personalised service to suit a wide range of healthcare issues.

Nurses are highly-qualified and carry out regular assessments of care packages, with this Runwood Homes service committed to long-term training solutions and welcoming to new care methods and assistive technologies.

A comfortable environment and pleasant social atmosphere allows residents to achieve a pleasing lifestyle and to feel respected and well looked-after.

Group: Runwood Homes Ltd

Person in charge: Jill O'Neill (Manager)

Local Authority / Social Services: Southern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 50+.

Single Rooms: 54

Shared Rooms: 4

Rooms with ensuite WC: 20

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

* The Regulation & Quality Improvement Authority (RQIA) is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Kintullagh House has a Review Score of 8.7 (8.700)

The Review Score of 8.7 (maximum of 10) for Kintullagh House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Kintullagh House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Kintullagh House is calculated as follows: ( (46 Excellents x 5) + (2 Goods x 4) ) ÷ 48 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.742 Points relating to the number of positive Reviews for Kintullagh House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.4 positive Reviews (62 registered beds ÷ 5). 3 Reviews ÷ 12.4 Target = 0.242

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kintullagh House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kintullagh House

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1

My mother is very very happy in Kintullagh House. The staff are warm and welcoming with kind hearts. Meals are fantastic as are the kitchen staff. The coordinator who provides the entertainment and activities is fantastic as well, as there is always something to do for the residents. As a visitor, I feel very much at home here and very welcome.

How likely would you be to recommend Kintullagh House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I never wanted to be in a home. I now know I couldn't do without it as I couldn't carry a glass of water. It is home to me now and I am very grateful for the help of the staff, they couldn't be kinder. Thank you.

How likely would you be to recommend Kintullagh House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise all the Staff at Kintullagh Nursing Home enough for the marvelous care that is being given to my Mother is now a permanent resident there. The friendly, warm & happy atmosphere within K.N.H put my Mother at ease immediately & she has settled in extremely well. All my Mothers needs are met to the highest standard & in her own words, 'all the staff are so lovely & she feels safe, well cared for & very feels very happy there with nothing ever being too much trouble for them.' She enjoys the variety of activities & has made new friends. I see a vast improvement in my Mother both mentally & physically since becoming a resident there & the fact that she is so happy & content at Kintullagh House gives me great peace of mind which is priceless!!!

How likely would you be to recommend Kintullagh House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been in this home for seven years. His bedroom was perfect the food was perfect and the carers that he got were excellent.

How likely would you be to recommend Kintullagh House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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