Ard Mhacha House Care Home, Armagh, County Tyrone
Ard Mhacha House Care Home, Armagh, County Tyrone
Ard Mhacha House Care Home, Armagh, County Tyrone

Ard Mhacha House is a purpose built nursing home situated just off Cathedral Road alongside St Patrick’s Cathedral. The home has views of the two Cathedrals and surrounding city from most of the bedrooms, main lounges and all dining rooms.

Ard Mhacha House offer residential and nursing care as well as specialist care for those with dementia. The home provides respite care to give home carers a much needed break and end of life care is available at a time when residents and their families need specialist help and support. Specialist care for young people with physical disabilities is also offered.

Group: Countrywide Care Homes Ltd

Person in charge: Norma McAllister (Manager)

Local Authority / Social Services: Southern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 74 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: 18-65. Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Polish, Romanian

Single Rooms: 74

Rooms with ensuite WC: 74

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

* The Regulation & Quality Improvement Authority (RQIA) is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9 (9.009)

The Review Score of 9 (maximum of 10) for Ard Mhacha House Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.009 is made up of a Quality Score of 4.685 Points (maximum of 5) relating to the rating and a Quantity Score of 4.324 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.009 for Ard Mhacha House Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.685 for Ard Mhacha House Care Home is calculated as follows: ( (63 Excellents x 5) + (29 Goods x 4) ) ÷ 92 Ratings = 4.685

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.324 for Ard Mhacha House Care Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 74 Registered Beds) x 2 = 0.324

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My dad was in Ard Mhacha with dementia for nearly a year before he passed away and the staff were brilliant with him and so caring with him. They have time for the clients, I would recommend it to people.

How likely would you be to recommend Ard Mhacha House Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I wish to acknowledge the exemplary care shown to my late father and the patience and kindness extended to myself and my siblings at a very emotional and stressful time in our lives.
Daddy lived in the Bard Suite for four and a half years and I was always confident that his needs were being met, not just his care needs but his emotional wellbeing.I always felt the staff cared deeply about my father and that they always watched out for him , this I am eternally grateful and thankful. The dignity,care,respect and love shown to Daddy in the last few days of his life will remain with me forever and I will be eternally thankful to Maria M, Maria V,Janice,Jeanette,Geraldine and Gillian, their dedication to Daddy was simply beautiful they represented your company in an exemplary manner.

My mother is long term resident in Ard Mhacha and is in end stage of dementia. Staff are kind, caring and nothing is too much for them I am grateful to them all.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt was admitted to the home for a period of rehabilitation following a fall. The staff within the home were very kind and showed great compassion to all the family. My aunt was well cared for and reassured in all times when distressed or confused.

My mother has dementia and is very confused. Staff have been so kind to her and let me have tea with her on Sunday.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was here for respite. Our first experience of a care home the staff were so kind, caring and supportive to us as a family as well as my mother. A great comfort to us. We can't thank them enough.

1. Company - don't feel lonely
2. Friendly staff
3. Treated with respect

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

1. Peace, quiet
2. Food is excellent
3. Entertainment and activities.

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

1. Warm, comfortable.
2. Everybody is very pleasant.
3. The staff look after us exceptionally well.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

1. Friendly and warm staff.
2. Happy with the service.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Would recommend for the following reasons.
1. Kind, thoughtful and helpful staff.
2. The staff and management promote independence.
3. The food is lovely.
4. Own room and en-suite, providing privacy.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care mum receives. Excellent bunch of staff, very good to mum and very pleasant to all our family and friends. Recommended highly.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Ard Mhacha House Care Home

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Care Home Idol 2015

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