Ashbrooke Care Centre

2a Ashbourne Manor, Chanterhill, Enniskillen BT74 4BB

Ashbrooke Care Centre, Enniskillen, County Fermanagh
Ashbrooke Care Centre, Enniskillen, County Fermanagh
Ashbrooke Care Centre, Enniskillen, County Fermanagh

Ashbrooke Care home is located in a quiet residential area on the edge of Enniskillen with views of the nearby countryside. Local amenities including shops, restaurants and the farmers’ cattle market are all located nearby.

One of Enniskillen’s most popular homes, Ashbrooke Care Centre is a modern, purpose built 64-bedroom care home which offers specialist nursing, residential and dementia care in a relaxed, homely setting. The home also offers short and long term respite breaks to allow home carers to take a much needed break.

Facilities include en-suite bedrooms throughout, spacious lounges, an on-site hair salon and attractive, landscaped grounds with an enclosed garden for the residents.

Care Manager Heather Johnson is a highly experienced manager who has over 30 years of experience as a Registered General Nurse and additional qualifications including a Diploma in Orthopaedic Nursing and Rehabilitation (Edinburgh), a Certificate in Sexual Health Skills for Nurses (RCN) and has recently completed a qualification in Leadership and Management at CMI level 7.

The highly trained care team at Ashbrooke take care of the varied needs of the residents, from specialist support to general assistance with everyday activities, whilst also respecting their independence and dignity.

A full time Activities Coordinator provides residents with a full programme of activities, entertainment and events to choose from. The home benefits from strong links to the local community thanks to hosting various community events throughout the year and having established good a relationship with the local council, church groups, GPs, physiotherapists, social workers and other healthcare professionals.

Group: Runwood Homes Ltd

Person in charge: Ciara Cochrane (Home Manager)

Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 56 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Tagalog, Urdu

Single Rooms: 56

Rooms with ensuite WC: 56

Weekly Charges Guide: Personal Care Single £426 – £460 Nursing Care Single £537 – £570

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

* The Regulation & Quality Improvement Authority (RQIA) is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.6 Ashbrooke Care Centre has a Review Score of 9.6 (9.621)

The Review Score of 9.6 (maximum of 10) for Ashbrooke Care Centre is based on 40 Review/Recommendations in the last 2 years. This Review Score of 9.621 is made up of a Quality Score of 4.621 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.621 for Ashbrooke Care Centre is based on 40 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.621 for Ashbrooke Care Centre is calculated as follows: ( (341 Excellents x 5) + (101 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 475 Ratings = 4.621

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Ashbrooke Care Centre is calculated as follows:

      1. 39 Positive Reviews = 3

      2. 0.1 x 39 Positive Reviews = 3.900 (maximum score = 1)

      3. (39 Positive Reviews ÷ 56 Registered Beds) x 2 = 1.393 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Ashbrooke Care Centre?

  • Extremely LIKELY
    22
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Ashbrooke Care Centre

  • Daughter of Resident/Service User
    12
  • Sister of Resident/Service User
    6
  • Husband of Resident/Service User
    4
  • Friend of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

25 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 25 reviews. Ratings from the 15 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I find the care home Ashbrooke very welcoming, bright and clean and staff very helpful to me when I visit. My sister is very happy and content in Ashbrooke. The staff keep me informed of her health and wellbeing between visits.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I am very happy with the home, happy that my relative is getting plenty of food and well cared for.

How likely would you be to recommend Ashbrooke Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mother is very ill at present. The care and love the carers give my mother is excellent. If she was at home, she would not be looked after as good. When the carers enter her room, a big smile comes to her face. They work very hard but they take time for each patient talking to them individually and have fun joking with them. 'Ashbrooke Care Centre' is a fantastic home. It is very clean. The patients are content and well looked after.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend of 16 years and at the age of 75 was admitted with Alzheimer's to 'Ashbrooke Care Centre' at the beginning of April 2013. From day one, he was treated with dignity and compassion as were all the other patients. Food was good and all the rooms were clean and the home was very secure. Staff and management were outstanding, kind, caring and friendly to my friend, patients, families and visitors. My friend's sons and I were very content with the care he received.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

'Ashbrooke Care Centre' is one of the best homes in Northern Ireland. I used to own a home and I feel I can judge a good one.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I come to visit a family friend every day. The care and staff are really good an helpful. No complaints whatsoever. Home is excellent.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Because I reside in Sydney, Australia and not able to visit often, I rely on emails from 'Ashbrooke Care Centre'. I have found the staff to be so helpful and caring. On my trip back this month, I see the excellent care my Aunt and other residents receive. I am so appreciative of their attentiveness to her needs. The staff are all so friendly when my wife and I visit, not just this time, but on previous visits. In April, my Aunt turned 100 years old and all the staff are to be congratulated on the splendid party that was given to her. I was informed by emails of the plans for the party and afterwards the home emailed me some lovely photos of the occasion. When we ring the home from Sydney, the staff are so courteous and helpful.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home gives the care and protection required for my wife. The management and staff are on hand to help any way they can with respect and consideration. Very happy with all.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone is very good. My wife is well looked after. My family is very happy.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a resident in this care home and the staff treat her with great dignity and respect. All staff are lovely. She really enjoys the organised outings and loves to be included in the daily activities. The home is always clean and her room and clothes are always neat and tidy. I have no worries when I leave her as I am happy and confident with her care.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very well run care home with a good atmosphere and very caring staff.

How likely would you be to recommend Ashbrooke Care Centre? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like my mother to have more company and activities.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found review very helpful, all the staff are friendly and the care that they provide for mum is excellent. Review give us details about mum's diet, her weight, sleeping routine and her overall health and well being.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister has been here for 3 years. I was personally involved in selecting the home for my sister. I no doubt found a wonderful, safe, vibrant environment, where staff react with positive attitudes and effect a highly significant level of care. I am pleased and satisfied with all aspects of my sisters care.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff are caring and considerate of my uncle's needs. I am confident that I will be contacted if there are any issues. I particularly like the fact that many of the staff take the time to engage with my uncle in conversation, given the work load it is impressive that they are willing to accommodate social interaction rather than focussing on physical needs.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I find the staff very friendly and helpful. My father receives 100% care and attention. I feel content with daddy being here he is safe.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My partner is in this home and I have to say the staff are wonderful taking care of him and my experience with all of them up to date has been great. Thank you.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The patients are well cared for - in an operational and punctual way - with patients needs met.
However the perception is that there is either insufficient time or insufficient staff to provide "care" beyond this. There is little interaction/ conversation/activity with patients beyond their basic daily needs (ie feeding, washing, changing, meal times).

How likely would you be to recommend Ashbrooke Care Centre? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Myself along with my father, sister and two of the service users' grandchildren came to Ashbrooke on 11th May, the day the day following the funeral of the service user.
We were there to revisit my mothers room, spending some time where she has passed away 4 days earlier and to sort out her belongings and to take them home. We arrived to find her room locked, on asking for the room to be opened we were informed it had already been cleared out and her belongings were in a room downstairs for our collection. We were completely devastated, denied the chance to spend time in her room where we could feel close to her again, we took her things which were packed in boxes and carrier bags with her name wrongly spelled on the labels and left feeling the home had no compassion for anyone.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Unlikely

Average Rating: 

 2.3 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Poor

Staff: Satisfactory

Activities: Very Poor

Management: Very Poor

Safety / Security: Good

Rooms: Good

Value for Money: Very Poor

Jackie, marketing at Ashbrooke Care Centre responded to this review on 01 Jun 2016:

It is very disappointing to read the comments as there had, for 3 years, been a very good relationship with all parties. All care reviews held by the Western Trust Social worker, along with family during their time at Ashbrooke, were always positive. The staff at Ashbrooke all sympathise with the entire family over the loss of a wife and mother.

I feel that he is very well looked after, he is safe and happy and the staff all genuinely care about my brother.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are very friendly and attentive. You are made to feel welcome when you come to visit. Its a tough job to provide care for so many personalities with differing needs. The team here do it well.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My wife is at Ashbrooke and I am happy with the care she is getting and the help she is getting.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have a brother in Ashbrooke and I have to say it is a wonderful home. I had a sister in Ashbrooke and she died there, the staff are just wonderful, they are so caring. They did a guard outside when my sister was carried out of the home, it was very moving.
Now my brother is there and he loves it. I would like to thank all the staff for all they do for my brother, they are stars. I would like to thank them from the bottom of my heart and God bless them all. Thank you all so much.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was very well treated. The meals were lovely, the staff were very attentive. In honesty nothing was too much for them. Thank you for everything.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is very well tun, they provide very good care. The food is very good, the rooms are clean and bed are always clean too. All the staff look after them excellent and come right away when they are called. The clothes are always washed and put back into the room very tidy.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy. I couldn't do all that you do for him. Well cared for. Everyone kind and helpful.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mammy has been in the nursing department of the room as she is very bad with her diabetes. The staff monitor mammy everyday and they do not hesitate in speaking with her GP. Overall the care she has received from the beginning has been 1st rate. Highly recommend this nursing home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We all found this home very cosy and friendly. The staff and all members the same.
Home from home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

My grandmother uses the care home occasionally for respite and seems to enjoy being there. The staff are excellent as are the facilities. My grandfather is more than happy with the care my grandmother receives and will be using Ashbrooke Care Centre again in the future.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The management and staff here do a superb job. There is a very welcoming feeling when I arrive. Everything is organised, clean, quiet and orderly. My sister is very happy in her surroundings which is very important to me. Recently she had her 80th Birthday and the staff were so accommodating and helpful. Highly recommended Ashbrook.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has been content since he was admitted and has been given great care and treated well. Also his family are kept in regular contact by staff as to his well being.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I found all the staff very kind to my husband and also very caring to him during his last few weeks of life. They were very supportive to me and my family at that very difficult and sad time for us.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother was admitted in May of this year. My mother has received excellent care from the nurses- carers and all other staff that are employed. The food is excellent and she has put on weight from when she came in. I'm very happy with the care that is provided for her.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent! staff are caring, courteous and responsive.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very impressed by the home. My father was well looked after.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

My father stayed a week and was very well looked after, he enjoyed his stay, will definitely use Ashbrooke again.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was living next door to Madge, we were good friends, I miss her so much. I am so happy with the care she got, the staff are so kind and helpful. I am so happy with this home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum was a resident here from 2009 to 2014 when she passed away. Living overseas I had to place a huge amount of trust in the staff at the care home chosen for my Mum. I visited every year and spent a lot of time in Ashbrooke. I found the staff absolutely amazing, they were all caring and compassionate and every one from the Manager to the cleaning staff gave personal individualised care. I always felt confident that Mum would be looked after in the way I hoped and had great communication with the Ashbrooke staff on an ongoing basis. I cannot thank them enough and recommend everyone there.

How likely would you be to recommend Ashbrooke Care Centre? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very good and attend to all my needs. I enjoy activities within the home and interactions with others. I am treated very well. I like my room and have it decorated to my taste. I enjoy meal times and the food is lovely and nicely presented.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My aunt was transferred from another home to Ashbrooke, Kath has thrived since arriving at Ashbrooke, the staff are great with her and have got to know her and her requirements. Moving Kath here was the best thing I could have done for her, no regrets.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Job Vacancies

Staff Profiles

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Heather Johnston

Job Title: Care Manager

Description:

My name is Heather Johnston and I am the Registered Manager of Ashbrooke Care Home in Enniskillen Northern Ireland. I have been nursing for over 30 years in each of the areas: NHS, Private Hospital, Private Care Homes and also have worked for two large corporate organisations - in both roles as Deputy Manager and Manager.

I am qualified as a Registered General Nurse (Queens University Belfast), Diploma in Orthopaedic Nursing and Rehabilitation (Edinburgh), and have Certificate in Sexual Health Skills for Nurses (RCN).

Ashbrooke can be visited at any time and I am very happy to take enquiries and provide you with whatever assistance you may require to make your transition into a care home as smooth as possible.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashbrooke Care Centre