Princess Christian Care Centre

Stafford Lake, Knaphill, Woking GU21 2SJ

Princess Christian Care Centre, Woking, Surrey
Princess Christian Care Centre, Woking, Surrey
Princess Christian Care Centre, Woking, Surrey

Princess Christian Care Centre is one of Nellsar's flagship Care Homes. A state-of-the-art facility built in 2009, the Home provides specialist 24-hour care for elderly residents with a diagnosis of Dementia, or who have Nursing needs, and is staffed by a highly skilled and dedicated team of Nurses and carers.

Care at Princess Christian takes place in a tranquil and highly supportive environment. The Care team understands that moving into residential care can be a stressful experience for someone who has been accustomed to living in their own home. With this in mind, residents and their families are encouraged to personalise their rooms with their familiar belongings. This helps to create a ‘home from home’ and help residents live as independently as possible.

The Home offers bedrooms that are all tastefully decorated, with TV and telephone points. Other amenities include a Visitors' room, a Cinema room, a Physiotherapy treatment room, an onsite Hair Salon, a Sensory room, two dining rooms, two lounges and extensive secure gardens. Residents are also encouraged to remain active. The Activities team ensure there are a wide variety of personal and social activities available – something to suit everyone's needs.

Group: Nellsar Care Homes

Person in charge: Mario Taherian (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 93 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 89

Shared Rooms: 2

Rooms with ensuite WC: 89

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

We maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Latest CQC* Report on Princess Christian Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.4 Princess Christian Care Centre has a Review Score of 9.4 (9.421)

The Review Score of 9.4 (maximum of 10) for Princess Christian Care Centre is based on 33 Review/Recommendations in the last 2 years. This Review Score of 9.421 is made up of a Quality Score of 4.733 Points (maximum of 5) relating to the rating and a Quantity Score of 4.688 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.421 for Princess Christian Care Centre is based on 33 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.733 for Princess Christian Care Centre is calculated as follows: ( (293 Excellents x 5) + (83 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 386 Ratings = 4.733

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.688 for Princess Christian Care Centre is calculated as follows:

      1. 32 Positive Reviews = 3

      2. 0.1 x 32 Positive Reviews = 3.200 (maximum score = 1)

      3. (32 Positive Reviews ÷ 93 Registered Beds) x 2 = 0.688

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Princess Christian Care Centre?

  • Extremely LIKELY
    20
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Princess Christian Care Centre

  • Daughter of Resident/Service User
    13
  • Son of Resident/Service User
    9
  • Wife of Resident/Service User
    6
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

20 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 20 reviews. Ratings from the 13 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I was very impressed by the loving care given by the staff to my husband and family. They listened to our requests for his care and were always kind and sympathetic with time to talk with us.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was in the Princess Christian Care Centre for three weeks. You could not have had better attention all the carers were excellent and could not have done any more for you. Everyone was jolly and always had a smile on their face.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife was terminally ill with a brain tumour. We approached the Princess Christian Care Centre while my wife was a patient at hospital. From our first telephone call to the care home we were treated with respect and given all the information needed to make a decision. The courtesy of the staff was excellent and the manager was kind, considerate, helpful and took on the organising of the transit and care of my wife. Despite only being in their care for 8 days, my wife was most comfortable, peaceful and truly well cared for. I have no hesitation in recommending this care home.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother enjoyed her last year at the home and it was a pleasure to visit her.

How likely would you be to recommend Princess Christian Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care given to my mum who was suffering with dementia was fantastic. They undertood all the problems that come with the illness. When my mum suffered a bleed on the brain 6 months after entertaining the home, the staff at Princess Christian treated her with respect and dignity.

She was always clean, her hair brushed and in clean clothes. Mum was unable to do anything for herself and could not move or communicate. The staff were in contact with me on a regular basis. I couldn't ask for more.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Princess Christian provided amazing care to my father during his short stay. Nothing was too much for the staff. As he was bed bound, it was lovely to see them taking the time to spend with him.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

My mother was a resident here for nearly 4 years. In all that time she was given wonderful care and shown great dignity at all times. As a relative I was always made to feel welcome and always had no reluctance to approach any member of staff if there were any concerns with my mother. It is a very peaceful setting, and the building although Victorian in age, is modern throughout.

I would recommend this care home to anyone.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very impressed with the care and friendliness of the staff and the care home in general.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband was in his home for 19 months the treatment he received was wonderful. The staff were always on hand to care for his needs. They were all very attentive. Even the cleaners would stop and chat to him. I cannot fault the home at all.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative had to be moved into care quickly due to a fall and we were able to get a room for her immediately on a Sunday. Her care was excellent nothing was too much trouble. The nurses were always watching our for any change in her condition when she was referred to the GP or the local hospital. Drinks and meals were serves promptly and the menus has a range of choices. Sometimes the portion sizes were too large but this changed in due course. There are a number of activities for the residents to take part in including outings in the mini bus to local nurseries for coffee, flower arranging, crafts etc. This is an excellent care home with good care and dignity shown to all residents.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been treated with great care and support by all the staff in the Bisley Unit. I cannot thank them enough for their help since I took up residence in the home in December 2015.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was there for four years. He passed away Dec 31st 2015. Through no fault of the home. I could not thank them enough and the care he was given by all and everyone concerned.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident for over a year. When admitted, he was in such poor health that I did not expect to still have him with us for very much longer. I am convinced that my father would have passed away many months ago if it were not for the excellent nursing and general care he receives at Princess Christian.
I cannot recommend this care centre highly enough. All the staff from the cleaners, carers, nurses and management are always helpful and friendly. They treat my father with the utmost respect and dignity. My mother was understandably concerned when my father was first admitted to a nursing home, but now she is completely at ease knowing that my father is well looked after and in safe hands.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff were very kind, informative and supportive. Regularly made contact by phone and meetings without being prompted to do so.

How likely would you be to recommend Princess Christian Care Centre? Neither Unlikely or Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Mum was in Princess Christian for 3 weeks after a long stay in hospital before passing away. I could not have asked for a more supportive, compassionate and well run home for mum to end her days in. The staff looked after mum with such love that we felt she was almost a family member. Even down to looking after us and feeding us when we stayed over night for mums final days.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

He was a very private man and did not mix well.

How likely would you be to recommend Princess Christian Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The manager and all the team are absolute angels and that's the only way to describe him and his team. The ethos of the home putting their clients first and also looking after the family involved with loved ones at life's end is unbelievable, the love and care they took with my mum and ourselves. The managers words to me "Everyone needs everyone else" will remain with me forever.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I was very impressed by the professionalism, sensitivity and pro-active helpfulness of all the staff with them I had dealing. The nurses were particularly sympathetic and caring. I throughout was thoroughly informed at every stage of my mothers illness.

How likely would you be to recommend Princess Christian Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

My father-in-law passed away last week after spending just over two years at Princess Christian Care Centre. We have been very impressed with all the lovely kind staff, form the manager to the housekeeping staff, they are always kind and smiling and know everyone by name, including relatives. The menu is excellent and the home is always very clean, nothing was ever too much for these lovely people. They made a difficult time easier for us.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law spent a short time in care, but thanks to all the staff we feel he did not suffer in his last few weeks. We could not be happier with the level of care which he received whilst in care. Your staff were excellent not only looking after him but keeping us up to date.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot put into words all my love and thanks for the love and care my husband received, truly amazing, from management to laundry, cleaners in fact EVERYONE. After the long shifts they work, always cheerful and caring, they were also so supportive to me and my son, being no spring chicken myself!! I have visited many homes with relatives and friends, BUT none have come even close to Princess Christian. I might add, were amazed at all the love. that all the visitor my husband received

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother and I could not have wanted for a better home for my father in the later days of his life. We had already heard good things about the home and were not disappointed. All the staff were so nice and polite and they conveyed the dignified atmosphere of the home. I felt at ease, this was also made possible by the staffs working ethos and manner. Maria has staff to be proud of, and has a top class team.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is a purpose built care home and has excellent facilities. All the caring and laundry are carried out on site and the home is run in a very professional and caring way. My mother was a resident with dementia for four years. The level of care she received was outstanding and the courtesy and professionalism shown to me was excellent. I believe the only reason my mother lived so long was down to the way she was treated, so thank you for the added years.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother was only at the care home for about 3 weeks prior to her death and I cannot thank the staff for the care they gave to my mother in her last few weeks of life. We were all very grateful to them.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The senior carers are excellent and extremely helpful and supportive. Shobah, Beth and Trulika particular were brilliant with the care and attention provided to my (now late) uncle. The home needs much better activity co-ordinator to offer a more varied routine for residents. They need more stimulation. Some of the carers are difficult to understand, even if you full hearing and capacity, therefore with diminishing ability this aspect of care must be difficult for residents. However, largely the home are excellent and are the best locally.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident in Princess Christian care home for the last month of her life, following discharge from hospital. It was unfortunate that nursing care in another local home where she was resident for 2 1/2 years deteriorated to the point where anther home had to be sought, however the care and kindness shown by Princess Christian staff were first class and my mother passed away peacefully in no pain, in a warm, comfortable environment which is all we can ask.

How likely would you be to recommend Princess Christian Care Centre? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was a resident at Princess Christian Care Centre for just over three years and has recently died. I cannot praise the nurses and carers enough for their kindness and constant support. If mum needed the doctor, the nurses would always call me to tell me the outcome of his visit and keep mum monitored. The staff always had a smile for everyone and I never once saw any of them looking cross or flustered despite being constantly busy. All I can say is one very big THANK YOU to everyone there including Mario, the Manager - mum thought he was wonderful - so do I and I am eternally grateful.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident in the above care home for nearly 4 years. When she went in she hardly spoke was withdrawn and did not participate in any activities. They changed all that although now her dementia has taken it away again.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has settled into this care home with no trouble and has been there for 2 years now. She knows all the staff and many of the visitors, it's a very friendly place and has a family atmosphere. Lots of things to do and people to talk to.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Even though mum was only with you for a few weeks, we felt that she was cared for in the best possible way, all the staff were caring and attentive, nothing was too much trouble. They not only looked after mum but also cared and supported our family, and there was plenty of us visiting at all times, especially the last couple of weeks when we stayed day and night to be with our mum. Words cannot express our gratitude to you all and thank you for making a very sad time more bearable.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management and staff are extremely kind. They ensure the residents dignity at all times. Whenever my mother sees the doctor, has any skin damage etc I receive a telephone call. The care centre is continually working to improve the lives of the residents.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Facilities Provided To Residents

I was surprised to learn that televisions and incontinent pads are not supplied to residents from the fees that are paid to Nelsar each month. I have experience of other care homes where such things are provided at no extra cost.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

5 Star Service

As a previous care home manager I am very aware of how standards should be maintained. My husband began respite/daycare in May 2014 and now is in full time care. The overall care tailored to his needs is tremendous. He is well coordinated with clothes, appearance and hair is great, even his fingernails are cut better than I was able. They cater for his personal food and drinks preferences. The support for myself is also excellent. The staff are always showing a happy, patient, caring attitude to the residents. Well done.

How likely would you be to recommend Princess Christian Care Centre? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2016

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Princess Christian Care Centre