Roseberry Court, Redcar, Cleveland & Teesside
Roseberry Court, Redcar, Cleveland & Teesside
Roseberry Court, Redcar, Cleveland & Teesside

Roseberry Court is a purpose-built care home located just a short drive away from the beautiful sandy beaches of Redcar. Roseberry Court is managed by Joanne Innocent who is very experienced in caring for the elderly and who has worked in care for many years. Together with her dedicated team she is able to deliver the care you need 24 hours a day. Her aim is to value each and every individual who comes to stay at Roseberry Court and to ensure their every need is attended to.

Organised across three floors the Home has spacious living accommodation comprising of several smaller lounges and dining areas. Like all Helen McArdle Care Homes, Roseberry Court is decorated throughout to the highest standard. The bedrooms are large and well-equipped and all come with ensuite facilities, some offering their own shower. All the facilities you might expect and some you might not, such as plasma televisions in the lounges and in some of the bedrooms, a beauty salon, direct dial telephones to every room, unlimited WiFi access and a Nintendo Wii.

As well as having a beautiful interior, Roseberry Court boasts fabulous landscaped gardens and outside sitting areas for residents to enjoy the fresh sea air!

All residents and respite clients of Roseberry Court will automatically become members of the Helen McArdle Care Membership Scheme when they first come to stay. The membership is a complimentary service that gives residents and their relatives wide access to all of the services and discounts in the new catering facilities at Springfield House.

Group: Helen McArdle Care Ltd

Person in charge: Judith Tully (Acting Manager)

Local Authority / Social Services: Redcar and Cleveland Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 63 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Respite Care • Separate EMI Unit • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Roseberry Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.3 (8.263)

The Review Score of 8.3 (maximum of 10) for Roseberry Court is based on 2 Review/Recommendations in the last 2 years. This Review Score of 8.263 is made up of a Quality Score of 5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.263 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.263 for Roseberry Court is based on 2 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 5 for Roseberry Court is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.263 for Roseberry Court is calculated as follows:

      1. 2 Positive Reviews = 3

      2. 0.1 x 2 Positive Reviews = 0.200

      3. (2 Positive Reviews ÷ 63 Registered Beds) x 2 = 0.063

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mum was treated with a high level of dignity,respect and care during a difficult time while her husband was recovering from a fall. The staff helped her manage her emotions and kept me well informed of mums day to day 'demeaner'
I felt my mum was valued as an individual and was encouraged to socialise and make new friends but also allowed any quiet time she required.

How likely would you be to recommend Roseberry Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The family feel better knowing my grandma isn't on her own at risk. The staff always go out of their way to make us feel welcome. I 100% feel grandma is getting the best care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Roseberry Court

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  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

November 2012

Job Vacancies

There are no jobs posted yet for Roseberry Court

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Roseberry Court