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Kew House
58 Spencer Hill Road, Wimbledon, London SW19 4EL


Tel: 020 8971 0190
Wimbledon care home, Kew House, is an 81-bedroom care facility owned by Hallmark Healthcare that runs a thorough care service complete with complementary therapists and treatments for a number of health conditions.
The home's modern interior is designed to be both homely and comfortable, with spacious lounge areas for socialising and the addition of a music and a cinema room much to the delight of residents who enjoy regular entertainments.
Kew House staff are highly-trained and the home is always on the look out for any innovative methods that can be beneficial to those in care.
Owner: Hallmark Care Homes
Person in charge: William Smith
Local Authority / Social Services: London Borough of Merton Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 81 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Over 65 and overs.
Single Rooms: 81
Rooms with ensuite WC: 81
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Kew House: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Bed Vacancies
Current Bed Vacancies Posted by Kew House
2 Bed
Vacancies
(Dementia)
posted 07 May 2013
Current Recommendations | Submit a Recommendation | About Recommendations
User Rating: (4.4)
The 'User Rating' (4.4) for Kew House is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).
Review of Kew House, London by Jason W (Son of resident)
Friday 12 April 2013
Good staff, friendly atmosphere and pleasant environment.
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Care / Support: Excellent |
Staff: Excellent |
Management: Good |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
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Food & Drink: Good |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Kew House, London by Peggiann C (Relative of resident)
Thursday 11 April 2013
I have found the nursing staff and carers at Kew House do a wonderful job. They are always cheerful and on the whole pretty happy. They work extremely hard and I, as a relative, am very pleased with the care my relative receives. I viewed some 40 care homes before finding Kew House ... as they say 'save the best to last'. I would also add that the receptionists are most welcoming and pleasant.
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Care / Support: Excellent |
Staff: Excellent |
Management: Good |
|
Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Good |
|
Food & Drink: Good |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Kew House, London by Roger F (Son of resident)
Thursday 11 April 2013
The ambiance of the entire building is just right and you feel at home on every visit. The staff are very welcoming, friendly and helpful. Our questions were answered openly and have continued to be dealt with well. Dad immediately took to Kew House and enjoys the food and the optional activities. He seems to have a good relationship with most of the staff. Out of all the homes we viewed before Dad moved in, this was our first preference. Dad viewed Kew house without us being present - and took to it immediately.
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Care / Support: Excellent |
Staff: Excellent |
Management: Satisfactory |
|
Rooms: Good |
Facilities: Good |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Good |
Safety / Security: Satisfactory |
|
Value for Money: Good |
Review of Kew House, London by Pauline A (Daughter of resident)
Thursday 11 April 2013
My mother's health has definitely improved since coming to Kew House. The staff are all very caring and helpful. The activities have improved and there is something every day from knitting to exercises, flower arranging to cake making. The day trips are also most enjoyable for all the residents, including shopping trips, Richmond Park, etc.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
|
Rooms: Excellent |
Facilities: Good |
Cleanliness: Excellent |
|
Food & Drink: Good |
Activities: Excellent |
Safety / Security: Excellent |
|
Value for Money: Excellent |
Review of Kew House, London by Andrew W (Son of resident)
Thursday 11 April 2013
The general environs and standard of accommodation are high. Staff are friendly and efficient, turnover is somewhat high, although I imagine that is normal for the industry. Activities are good although more and more variety would be welcome. Food and drink are of excellent quality and very varied.
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Care / Support: Good |
Staff: Excellent |
Management: Satisfactory |
|
Rooms: Good |
Facilities: Good |
Cleanliness: Good |
|
Food & Drink: Excellent |
Activities: Satisfactory |
Safety / Security: Good |
|
Value for Money: Satisfactory |
Review of Kew House, London by Jerzy G (Resident)
Thursday 11 April 2013
Kew House is a recently purpose built care home featuring all modern amenities. It is to my way of thinking streets ahead of the other care homes for miles around, the food is not yet up to standard that might be expected from a top class establishment but it is steadily improving. A new managerial team has just been appointed that shows every sign of maintaining and improving facilities and standards even further. I would recommend this home to anyone looking for modern surroundings to spend remaining years of his or her life.
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Care / Support: Excellent |
Staff: Excellent |
Management: Good |
|
Rooms: Excellent |
Facilities: Good |
Cleanliness: Excellent |
|
Food & Drink: Excellent |
Activities: Good |
Safety / Security: Excellent |
|
Value for Money: Good |
Review of Kew House, London by Denise T (Resident)
Thursday 11 April 2013
This is a good care home, therefore I highly recommend it. However there is room for improvement with regards to the staff. The staff are willing and ready to learn and help in any way they can and in my opinion they are doing their best.
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Care / Support: Satisfactory |
Staff: Satisfactory |
Management: Satisfactory |
|
Rooms: Satisfactory |
Facilities: Satisfactory |
Cleanliness: Good |
|
Food & Drink: Excellent |
Activities: Good |
Safety / Security: Good |
|
Value for Money: Satisfactory |
Review of Kew House, London by Caroline J (Daughter of resident)
Friday 4 November 2011
I am very pleased with the care my mother received at Kew House, especially towards the end of her life. The staff here are wonderful and so helpful. Thank you all for everything.
Review of Kew House, London by Diana M (Relative of resident)
Thursday 3 November 2011
Having compared several residential care homes in the Wimbledon area, we feel we have made a good decision in choosing Kew House.
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