Kew House, London, London
Kew House, London, London
Kew House, London, London

Kew House is a luxury care home situated in Wimbledon. The home has outstanding facilities and offers the highest level of relationship-centred care.

The home's modern interior is designed to be both homely and comfortable. Each bedroom is elegantly furnished and has its own en-suite facility, while several rooms also have direct access onto an outside patio.

Residents at Kew House are encouraged to live as active and independent life as possible. The home achieve this by creating a mix of activities Kew House has a dedicated activities coordinator who organises a packed calendar of events and occasions.

Kew House offers quality nursing, dementia and residential care.

Group: Hallmark Care Homes

Person in charge: Yetty Adepegba (Manager)

Local Authority / Social Services: London Borough of Merton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 81 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 and overs. Ages 50+.

Single Rooms: 81

Rooms with ensuite WC: 81

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Kew House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 13 Jul 2016

Please contact the home for current vacancies

Current Reviews

Review Score: 9.3 (9.269)

The Review Score of 9.3 (maximum of 10) for Kew House is based on 30 Review/Recommendations in the last 2 years. This Review Score of 9.269 is made up of a Quality Score of 4.553 Points (maximum of 5) relating to the rating and a Quantity Score of 4.716 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.269 for Kew House is based on 30 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.553 for Kew House is calculated as follows: ( (223 Excellents x 5) + (117 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 360 Ratings = 4.553

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.716 for Kew House is calculated as follows:

      1. 29 Positive Reviews = 3

      2. 0.1 x 29 Positive Reviews = 2.900 (maximum score = 1)

      3. (29 Positive Reviews ÷ 81 Registered Beds) x 2 = 0.716

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I have been very impressed with the care at Kew House for my father who was a resident there for a year. The professionalism and the caring by the staff impressed me greatly. The touching way staff dealt with residents sometimes brought tears to my eyes, such as encouraging a resident to do a crossword, sitting chatting to a resident or doing an impromptu quiz with a group of residents in the evening. If something mattered to a resident then staff took notice and dealt with it. The home atmosphere is cheerful and vibrant both in colours and laughter. The cafe in the entrance area was a really nice touch with residents always able to enjoy coffee and cake, read the newspapers and guests joining in, so always company for those who wanted it. The food was excellent and varied. The activities were very good as well. I have dealt with 5 other care homes around Wimbledon and Kew House exceeds them all. I continue to recommend it to anyone looking for a local care home.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father was reluctant to go in for respite care but my mother needed a break. I was very happy with the staff and the senior management were delightful and very helpful and understanding. I thought the home was friendly and welcoming, although a small premises and could have benefited from more outdoor space, gardens etc. My father felt there were not enough people in his position to engage with and his room, although tidy, had a strong smell of urine.

How likely would you be to recommend Kew House? Neither Unlikely or Likely

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Excellent

Cleanliness: Poor

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Yetty Adepegba, General Manager at Kew House responded to this review on 11 Jul 2016:

Thank you for your feedback. I will arrange to meet with you to discuss your comments further.

I am very happy with the care and facilities at Kew House.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been at Kew House on the nursing wing since February 2015. Mum's care is complex and demanding for the staff. I visit Kew House four to five times every week at all times of the day and evening. I feel I have a good understanding of how care is provided and I confidently leave mum knowing she will be well cared for. There are regular updates and meetings for residents and their families. If family members raise concerns the concern is listened to and acted on. Not everything is perfect but imperfections are faced honestly and openly and the staff strive to make improvements. A great community spirit exists here.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every aspect of my life is made happy and easy with plenty of leisure activities which keeps me mentally active and stimulated. I did not want to come here but I am now very settled and very happy.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We have noticed a definite improvement in the past few months. Staffing seems to be more under control, activities are more frequent and varied, menus improving (although more thought needs to be given to presentation/colour).
Better interaction between new manager and residents.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A friendly, helpful and caring home with excellent facilities. The staff are welcoming and accessible and are helpful in communicating any concerns about or from the residents. I was impressed by the understanding of the needs of elderly people and the way they are treated with respect and dignity.

How likely would you be to recommend Kew House? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been at Kew House since the end of February 2016. She is on the residential floor. Staff have always been very friendly, helpful and were very kind to both my mother, my sister and myself when she moved in.
Care is good, although my mother sometimes has to wait a while if she rings for help.

How likely would you be to recommend Kew House? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Yetty Adepegba, General Manager at Kew House responded to this review on 01 Jun 2016:

Thank you for your comments. I have now introduced daily checks to ensure that call bell response times are acceptable, meaning you should see an improvement for your mother. If you do have any concerns, please do come and see me in the home and I will be happy to look into these.

I was reluctant to send my independent mother to a care home but because of her health we had no choice. She settled in surprisingly quickly and that was due to the patience and kindness of the staff, they have coped admirably with her difficult dietary requirements and nothing is too much trouble for them. We do feel a weight has been lifted off our shoulders as we know she is being cared for by such an excellent team in a lovely home.

How likely would you be to recommend Kew House? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My wife was suffering from Alzheimers and died here at just 62 years old after last three months here at Kew House. Generally myself, family and friends all liked the friendly ambience of Kew together with truly compassionate care staff.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From the initial contact with the team at Kew House, everything felt right. The registration process was slick and efficient and the entire administrative aspect was dealt with seamlessly. The facilities at Kew House were first class, and so were the nursing staff. My mother has a very nice, welcoming room and the overall feeling of the establishment was very friendly. It felt like a home more than a care home. I had visited many potential care homes, before choosing Kew House for my mother; it was by far the best.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been living at Kew House since July 2013. She has received excellent care and is always treated with kindness and respect. I find the management approachable and very supportive and communication with the care team who look after my mother is excellent.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Beyond the very tastefully, colour coordinated furniture and wallpaper, lays a team of hard working staff. They care and it shows. They treat with dignity. If they are unable to answer a query, they go out of their way to find someone who can.

How likely would you be to recommend Kew House? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am 91 years of age, reasonably active and have been here since May 2014. I have been very happy and well looked after. The food is great and they will always get me something special as I am allergic to some products or cannot eat or do not like what is on offer. The menus are not large but perfectly adequate for my purposes. En-suite is cleaned every day, my bed is made to my specifications every day.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Kew House have continued to give excellent support to mum-in-law who has needed help me comprehend the death of her husband last year. Her occasional forgetfulness in rotation of clothes has been discreetly corrected and as predicted by the 'course/talks' help at Kew House on dementia together with our own knowledge of the illness the family have been reassured that mum-in-law's care and needs are being catered for together with her own need for security in a pleasant environment. She as well as the family have been treated with respect, any concerns raised by us or relatives have been discussed at regular meetings and rectified or as with many areas that take time to see improvements we get regular updates.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident here for 18 months and found my stay very satisfactory.

How likely would you be to recommend Kew House? Likely

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Staff at Kew House are all very friendly, nursing staff on my fathers floor are efficient. Sometimes a long wait for his bell to be answered and then another wait while staff find someone else to help as he needs two to move him.

How likely would you be to recommend Kew House? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Yetty Adepegba, General Manager at Kew House responded to this review on 21 Apr 2016:

Thank you for your comments. We will meet with you to address your concerns in person.

Incredibly friendly, helpful and devoted staff. I am most impressed. facilities excellent staff made excellent relationship with my father who has Alzheimer's and can be grumpy. The place is busy and friendly very important compared to quietness of many other homes which must be un-stimulating. As visitors we feel extremely welcome, all the time on downside is the cost- was not sustainable in long term for us.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother and father moved into the home on 13th May 2013. Mummy has dementia but because of the virus we had all suffered at that time she had lost so much weight. My mother being a doctor had always organised my father at home- after his hand operation he could not open packaging. Once my parents entered Kew House they both started to put on weight . I was so pleased to see the difference. Daddy has now died of his various illnesses. I am so happy Mum is still at Kew House. They remind her that her husband has died and we the family dad has died.

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I stepped in to look after my mother when her health and ability to live independently declined. We managed for three and a quarter years, however mums needs became very complex and required twenty four hour care. This could not be achieved by me alone. The decision to place mum in a home was enormous. Guilt, failure anxiety all featured into the emotional mix. We chose Kew House because mum had enjoyed a respite placement during one of our holiday breaks. The transition took time but the staff have managed our fears on hospital and GP visits and hospital admissions. Slowly but surely mum sees Kew House as "home" we visit and take her out, she gets her nails, feet and done and plenty of opportunities to attend events the relief is wonderful

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My 92 year old mothers physical and mental health and general well being has markedly improved since becoming a resident of Kew House. The regime of activities has stimulated her in a positive way and she is beginning to settle. The staff are generally warm and quite aware of mums condition.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Dreading on of the most difficult times in my life, I came to Kew House for his last few weeks, my daughter and I planned to spend sometime with Fred and then look for accommodation for myself (my house is in Spain), to our surprise I was I was immediately offered a room so that I could be with my brother - the tears came and wouldn't stop, I cannot describe how I felt, a huge burden had been lifted of my shoulders, that was just the beginning ,what followed was truly amazing.
A wonderful barbecue, followed by an afternoon of music, dancing, singing, most importantly the staff and the carers I felt surrounded by love. To see the ladies having beauty treatments, hair, nails, make up etc, flower arranging, cookery .Most importantly "Animation" some of the residents are in their late nineties.
It's getting to the end of my brothers life now, I know he wants to die, I am so glad that my daughter and two actresses (friends of my brother) chose Kew House - No doom and gloom here. Just friendliness, care and love. I couldn't ask for more!!

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are all so relieved and reassured with the care that dad, and we receive!

A concern: the number of bank or agency staff and therefore their knowledge of individual residents particular "quirks"!

How likely would you be to recommend Kew House? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a long term resident at Kew House for almost five years. In general her care has been good although there have been several periods in relation to several changes within the management team, during this time the care staff have provided a good level of care. The management team has been more consistent in recent months and there is more support for the care team who treat my mother with sensitivity and compassion. The team try and ensure a range of activities with the clients which give variety to the day although my mother is less able to participate. The support on reception and housekeeping compliment the team. The atmosphere is very welcome.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Can recommend unreservedly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has a lovely atmosphere. The staff are kind and helpful. Rooms are cleared daily. The food is very good and there is a range of activities. The idea of a bistro area where residents can read the papers have a coffee and socialise with friends and the residents is great.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has been a resident in Kew House for just over a year. She has just reached 101 and she is quite contented. The carers are all young and polite and show genuine affection for all the residents. Food varies, but has improved in recent months. As I am with my mum nearly every day I keep an eye on daily events and eventualities.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff at Kew House have done their utmost to care for my mum. They have been unfailingly kind and have treated mum with dignity and respect at all times. Staff have also provided me with support, help and kindness over the past year. I recommend the home highly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I would recommend Kew House to any disabled person, especially those with intellectual capacity to follow the many activities and group discussions arranged by the most patient and interesting staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

We are very happy with the staff, the facilities are extremely well run and staff are very caring. Thank you Jim, Claire, Suzanne, Su, Gareth, Rasheed, Sylvie and the team.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

November 2013

Care Leadership Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

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Care Personality Finalist

Recipient: Hallmark Care Homes

Date: Friday 29 Nov 2013

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March 2013

Nursing Home Operator of the Year

Recipient: Hallmark Care Homes

Date: Wednesday 27 Mar 2013

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June 2012

Best Public Caterer

Recipient: Kew House

Date: Thursday 28 Jun 2012

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November 2011

Pinders Healthcare Design Award Finalist

Recipient: Kew House

Date: Tuesday 08 Nov 2011

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Job Vacancies

Care Assistant Nights

£7.50 - £8.25 depending on qualifications (Care Home / Nursing Home • Full Time)
London

Registered General Nurse

£16.50 (Care Home / Nursing Home • Full Time)
London

Host/Hostess

£7.75 (Care Home / Nursing Home • Full Time)
London

Care Assistant

£7.64 per hour (Care Home / Nursing Home • Full Time)
London

RGN

£14.64 per hour (Care Home / Nursing Home • Full Time)
London

Staff Profiles

Yetty

Yetty Adepegba

Job Title: General Manager

Joined: 2015

Description:

I’m the General Manager at Kew House and have over 21 years’ experience in the care industry while also working to earn my Dementia Mapping qualification. I love my job and wake up every morning knowing I can make a positive difference to someone’s life. Our exceptional care, state-of-the-art beautiful surroundings, interesting residents with beautiful stories and amazing team make our home extra special.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kew House