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East Park Court Residential Care Home

29 Holloway Street, Bilston, Wolverhampton WV1 2SY

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East Park Court Residential Care Home, Wolverhampton, West Midlands
East Park Court Residential Care Home
East Park Court Residential Care Home

East Park Court Residential Care Home is a purpose built home located in residential Bilston specialising in dementia care. Run by highly-qualified and experienced carers, care is personalised to the needs of each individual. With 44 beds, all of East Park Court's rooms are en-suite and come with telephone point and mini fridge as standard. Each room is also equipped with a flat screen, television, digital TV channels and personal DVD player. Entertainment and activity programmes catering for a range of hobbies and interests, including a light social programme, are available for residents to participate in. With its own hairdressing salon, delicious home cooked food specially developed for us by a nutritionist. A choice of TV or quiet lounges, a family room for personal gatherings and landscaped gardens, are all available for use during family visits. East Park Court provides a great place to live and visit.

Group: Sanctuary Care Ltd

Person in charge: Daniel Collins (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 44 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on East Park Court Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by East Park Court Residential Care Home

2 Bed Vacancies
(single en suite rooms residential and dementia)
posted 13 Mar 2015

Awards / Recognitions

There are no awards/recognitions posted yet for East Park Court Residential Care Home

Current Recommendations

Recommendation Score: 9.3 (9.305)

The user 'Recommendation Score' (9.3 for East Park Court Residential Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of East Park Court Residential Care Home

My Mother has had a lot of upheaval over the last eight months, but she has settled in very well at East Park Court. With the excellent care and assistance of all the management and staff. East Park Court is like home from home, my mom is treated with respect and dignity and we are consulted on every aspect of her care. Mom seems very happy and content in her new home, she has a lovely room with an en suite shower room.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend East Park Court Residential Care Home? Extremely likely

Submitted by Lynne Pitt (Daughter of Resident/Service User) on Monday 23 March 2015. Review relates to March 2015.

Review of East Park Court Residential Care Home

I find the home to be satisfactory, however in case of an issue I have been able to communicate with staff regarding my father's needs, and problems have been resolved.

Overall Standard: Good

Facilities: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Sharon Harris (Daughter of Resident/Service User) on Wednesday 21 January 2015.

Review of East Park Court Residential Care Home

Very good staff, nice place sister very happy.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Rosemary H (Sister of Resident/Service User) on Friday 9 January 2015.

Review of East Park Court Residential Care Home

We are very happy with care and staff despite Elsie's fluctuating mental state where she forgets what care she receives and will deny having any - we know she receives every bit of care she needs - we would highly recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie H (Daughter-in-law of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Review of East Park Court Residential Care Home

I cannot fault the care and attention my mother receives from the care staff at this home, also cleaners and kitchen staff. I am happy to recommend this home to anyone at any time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Yvonne Powell (Daughter of Resident/Service User) on Thursday 9 October 2014.

Review of East Park Court Residential Care Home

Three years ago we were looking for a residential home for our mum. Out of all the homes we visited East Park Court stood above the rest especially her room and the friendliness of the staff. Today our mother is fond of many of the staff, she is treated with respect and dignity. The staff are excellent especially the night staff 'vigilant' camping out 1/2 hourly checks when mum has been poorly.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Carol & Dalton Brown (Daughter of Resident/Service User) on Wednesday 6 August 2014.

Review of East Park Court Residential Care Home

We think the care home for Harry is a very nice place, the staff have lots of time for Harry and they do look after him very well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jim Goodall (Brother of Resident/Service User) on Wednesday 30 July 2014.

Review of East Park Court Residential Care Home

I think the service provided is very good and the care of my mother is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Uriah H (Son of Resident/Service User) on Wednesday 30 July 2014.

Review of East Park Court Residential Care Home

No problems, home staff have been very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Ian Stringer (Nephew of Resident/Service User) on Wednesday 30 July 2014.

Review of East Park Court Residential Care Home

Always very friendly, helpful and accommodating towards myself and the service users. Highly recommend East Park Court for a care home.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Submitted by Denise Dickerson (Daughter of Resident/Service User) on Wednesday 30 July 2014.

Review of East Park Court Residential Care Home

Very good care. Carer are very nice, on suite bathroom is good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Carol Aston (Daughter of Resident/Service User) on Wednesday 23 July 2014.

Review of East Park Court Residential Care Home

Sometimes the staff seem very stretched but try to maintain a standard. Although there seems to be changes happening so hopefully things will continue to improve.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Michael D (Son of Resident/Service User) on Wednesday 23 July 2014.

Review of East Park Court Residential Care Home

My family and I have to sat what a beautiful home my sister Doris lives in and all the staff are wonderful to her, we do not know what we would have done without them they all deserve a medal because is is not always easy for them looking after the people who live there. The home is lovely and clean.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Thomas J (Brother of Resident/Service User) on Wednesday 16 July 2014.

Review of East Park Court Residential Care Home

John and Nancy are treated with utmost dignity. The home is pleasant, bright and well run. Staff seem genuine.

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Rooms: Good

Submitted by Stephen Carpenter (Son-in-law of Resident/Service User) on Friday 11 July 2014.

Review of East Park Court Residential Care Home

I agree this is a good and caring home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Arthur N (Resident / Service User) on Monday 19 May 2014.

Review of East Park Court Residential Care Home

We find East Park Court is a lovely home, the staff are very welcoming and treatment for my mother is very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Pauline Fox (Daughter of Resident/Service User) on Wednesday 5 March 2014.

Review of East Park Court Residential Care Home

During my dad's stay in East Park Court he has been treated satisfactory from the care home staff. Management and staff are approachable if and when required. My dad's comment is he said "Quite satisfied with the environment he is in".

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by John B (Son of Resident/Service User) on Wednesday 5 March 2014.

Review of East Park Court Residential Care Home

The staff are friendly and very supportive. They work very hard in all departments. They look after the residents as if they were their own family. The only let down is that they do not do a lot of activities inside or outside.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Anne Louise J (Daughter of Resident/Service User) on Tuesday 10 September 2013.

Review of East Park Court Residential Care Home

The care given to my mother here, is of a high standard, with gentleness and attention given to her daily needs. I feel confident in leaving her in their care.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Susan C (Daughter of Resident/Service User) on Monday 9 September 2013.

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