Sherrell House, Chigwell, Essex
Sherrell House, Chigwell, Essex
Sherrell House, Chigwell, Essex

Sherrell House provides nursing, residential and dementia care to people in the Essex area.

The home has a team of professional and qualified nurses and care workers to monitor residents well-being and health during their time at the home.

Care plans are designed around each residents individual health needs and requirements and provided in a modern and secure care facility.

Food is prepared by a chef onsite daily and can be tailored to meet special preferences and dietary restrictions.

Residents have access to spacious communal areas, including lounges, dining rooms and quiet rooms around the home, as well as a sensory garden for residents to enjoy and relax in.

Group: Excelcare Holdings

Person in charge: Sue Balcombe (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 92 residents

Registered Care Categories*: Dementia • Learning Disability • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: We accept both Social services, NHS and Private referrals. Ages from 65 to 103.

Languages Spoken by Staff (other than English): Filipino, Punjabi Mirpuri, Bulgarian, Spanish; Castilian, French, Irish, Igbo, Nepali, Dutch, Polish, Portuguese, Romanian, Swahili, Tamil, Turkish, Urdu

Single Rooms: 92

Rooms with ensuite WC: 92

Weekly Charges Guide: Personal Care Single from £950 Nursing Care Single from £1100

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Sherrell House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 05 Jun 2015

Residential, Nursing Dementia, High Needs Dementia

Current Recommendations

Recommendation Score: 8.9 (8.934)

The user 'Recommendation Score' (8.9 for Sherrell House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Sherrell House

Excellent care service. It shows in the CQC report which is very true of the attention that the carers give to the residents and the support of the home. The food is great and my nan loved it there and says it feels like home.

How likely would you be to recommend Sherrell House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

Sherrell House is a very well run care home, its staff at ll levels from reception to management an nursing/carers are very helpful and caring. The home is very clean and tidy, with good back up services. The outside area's and gardens are well kept and maintained to a good standard. Feed back from the staff and carers is to a high standard. My cousin (resident at Sherrill House) is very happy and satisfied with her arrangements.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sherrell House

I would recommend Sherrell House to anyone, or their family, searching for a care home. The warmth and friendliness in the home is second to none. I am able to visit my friend daily, and I am always made welcome and included in all his activities with the friends he has made in Sherrell. There is a lot of laughter and love everywhere.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Sherrell House

Very nice here. My television was not working for some time, but Karlie arranged to have it fixed for me, it was boring without my television, but I was reassured by the staff and one activity staff caught me up on what I had missed in Eastenders.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

A very pleasant stay. Good food. Staff are very helpful & understanding.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

Staff at this care home are friendly and welcoming. They show care not just to residents but also to visitors. They offer you drinks and ensure that you are aware of what is going on in the home at all times. They make my relative feel comfortable and safe. There isn't too much to ask any staff whether domestic or carer.

How likely would you be to recommend Sherrell House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

I enjoy living at Sherrel House and I enjoy the atmosphere and the staff, they are all very helpful and friendly and would try their best to meet your needs. I only have one thing to share is that the staff need to check for chips and cracks in the crockery.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sherrell House

We were recommended to Sherrell House by Social services and even on looking around the local area we found Sherrell House to be the best home and we are well pleased with the services being offered. We are so pleased that we found Sherrell House

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sherrell House

I feel the care being provided is good at Sherrell House, I am happy with the facilities on offer and the room and the presentation of the home and the units. I would like to see better choices for residents who are vegetarians.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sherrell House

The peace of mind it gives the family to know my mother is very well looked after and the activities and effort provided by the staff is priceless. I am so pleased with the care being provided to my mother and the love of the staff shown.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sherrell House

My wife Joan is settled and very happy with the care being given at Sherrell House. She is currently living on Sycamore Unit which is a High Dependence Dementia Unit. The staff are friendly and show compassion when caring for my wife.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sherrell House

My father has been a resident for a few weeks after being moved from another home which was unsatisfactory. The staff here are really good, friendly, attentive and caring. The home is welcoming and the management is very approachable and know what they are doing. I would highly recommend them both for elder care and dementia care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

The overall standards in this home is excellent, providing comfortable environment and happy environment for all the residents living here. My relative Audrey Keep is living on the Dementia Nursing Unit.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sherrell House

I come to visit a friend Victor Cannon, this home is very, very nice. The staff are very kind and helpful. It is very clean, tidy and pleasant. The atmophere is happy and the residents appear content. All in all the home is Excellent!!!

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sherrell House

My husband has been a residential resident in this home for almost 3 years and the overall care and attention for excellence is 100% without a doubt. I am delighted with the compassion and empathy of the staff especially on my husband's floor - Sycamore Unit. The head staff and carers on this floor are the kindest of people and I couldn't wish for better carers to look after my husband. He has been quite content and happy as can be as a dementia sufferer. Top marks for Sherrell house please!!!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sherrell House

Michael is very happy with the care he gets and so am I. Michael has been at Sherrell House since February 2013 and is on the Dementia Nursing Unit called Hazel and I am very pleased with the way the staff manage his care needs.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sherrell House

Good care and everything is ok with the care being provided. I feel that the staff support the residents to living a fulfilled life. Everything is ok at the home and I am really happy with the care being provided to my father.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Job Vacancies

Health Care Assistants

£6.55 (without NVQ & Experience) (Care Home / Nursing Home • Full Time)
Chigwell, Essex

Domestic Assistant

£6.55 per hour (Care Home / Nursing Home • Full Time or Part Time)
Chigwell, Essex

Bank Kitchen Assistant

£6.55 per hour (Care Home / Nursing Home • Temporary / Cover)
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Registered Nurse

£14 per hour (Care Home / Nursing Home • Full Time)
Chigwell, Essex

Staff Profiles

Sue Ann

Sue Ann Balcombe

Job Title: Registered Home Manager

Joined: 2013

Description:

To support in the smooth running of the care home and in ensuring that all outcomes and legal requirements are met.
To ensure the welfare and wellbeing of both residents and staff are met in line with the CQC regulations and company policies and procedures.

Alison

Alison Taylor

Job Title: Care Manager

Joined: 2012

Description:

To ensure that all the clinical and care elements are monitored and that staff are supported to ensuring the best care is delivered for all individuals living at the home.
To ensure all staff are appropriately trained and supported in the best way to enable them to make good sound clinical decisions.

Camelia

Camelia Sestras

Job Title: Administrator

Joined: 2015

Description:

To ensure that all the recruitment, reception and administrative functions within the home are maintained to ensure the safety of the resident and staff's information.

Veronica

Veronica Coe

Job Title: Receptionist

Joined: 2010

Description:

To ensure that visitors, residents and relatives and everyone visiting the home is greeted in a professional manner and supported to having a good visit at the care home.

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Kelly Cunningham-Bryant

Job Title: Receptionist

Joined: 2014

Description:

To ensure that everyone coming into the home is greeted and supported effectively and ensuring that they have a pleasant stay with us.

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Ashley Haley

Job Title: Housekeeper

Joined: 2010

Description:

To ensure that the environment is appropriately meeting the needs of the residents and that it stays fresh and clean,

Kevin

Kevin Muyingo

Job Title: Head Chef

Joined: 2009

Description:

To ensure that all dietary, nutrition and cultural and religious needs in terms of food is being met.

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Susan Roper

Job Title: Housekeeper

Joined: 2009

Description:

To ensure the home's cleanliness and infection control procedures are being followed. To carry out spot checks of all rooms and to ensure that the laundry and Hotel Services are being maintained to high standards.

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Prabhjot Atwol

Job Title: Activities Co-ordinator

Joined: 2014

Description:

To ensure that the activity provision is maintained and meets the needs of each individual.

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Fatheha Uddin

Job Title: Activities co-ordinator

Joined: 2014

Description:

To ensure that the activity provision is maintained and meets the needs of each individual.

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