Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH

Hall Park Care Home, Nottingham, Nottinghamshire
Hall Park Care Home, Nottingham, Nottinghamshire
Hall Park Care Home, Nottingham, Nottinghamshire

Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery, and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Donna Crann (Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hall Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.3 (9.348)

The Review Score of 9.3 (maximum of 10) for Hall Park Care Home is based on 27 Review/Recommendations in the last 2 years. This Review Score of 9.348 is made up of a Quality Score of 4.509 Points (maximum of 5) relating to the rating and a Quantity Score of 4.839 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.348 for Hall Park Care Home is based on 27 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.509 for Hall Park Care Home is calculated as follows: ( (185 Excellents x 5) + (114 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 320 Ratings = 4.509

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.839 for Hall Park Care Home is calculated as follows:

      1. 26 Positive Reviews = 3

      2. 0.1 x 26 Positive Reviews = 2.600 (maximum score = 1)

      3. (26 Positive Reviews ÷ 62 Registered Beds) x 2 = 0.839

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I have a friend in the home. When I visit the staff are really friendly and my friend seems very content. I have visited several care homes but Hall Park is the best I've been to.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy with care up to, yet is a very nice place for her.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Look after my mammar and the staff are very polite to the visitors and residents.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very warm welcome they made my mama feel at home as she was on respite.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am unable to make an accurate review at this time because I haven't been here a sufficient number of times. As a general comment I would say that overall the care is good and whilst my mother-in-law is unable to leave her room unaided, people do make an attempt to get her to participate in activities - rarely this is successful I fear.
She is treated with dignity as far as I am aware by most of the staff. More attention is sometimes required regarding meal times, what is on offer and support sometimes required to eat the meal. Thanks for what you do for my mother-in-law.

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Good care is taken, food very good. Always nice and clean.

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very welcoming. All staff are helpful and kind. Father here for respite initially, standard and care has been excellent.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother is well cared for. We are quite satisfied with his care.

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I like being at Hall Park because people are so kind and helpful. I love go to the activities, I like them all, I like the help that everyone gives me, I don't have to rely on one person, and if I need anything there is always someone to help me. I love my room, it is lovely and cosy and I enjoy sitting at my window watching the squirrels in the morning.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the interaction I have had with the staff is excellent. They have been wonderful and so kind. There is not a problem that cannot be sorted. The change in my next of kin since she arrived is fantastic she looks four years younger.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pleased that there isn't a continuous turnover of staff. Help towards making 90th Birthday party go well. Expected the care to include soaking dentures at bedtime. On one occasion the toilet floor and carpet were soiled and could not be dealt with until the next day.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff have been warm and welcoming and the rooms are lovely. The food is good and there is plenty of choice. My mum has memory issues and hasn't accessed any of the activities, staff prompts would be very helpful.

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I visited a friend who recently went to stay at Hall Park Care Home, I did not recognise her, she looked so well, she said how she was so happy and that everyone was so nice and friendly. She loved doing the exercises and goes to all the clubs.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has settled in lovely at Hall Park, it was a hard time for the family at the time, to choose a care home for him. Dad always is dressed lovely and looks smart. Staff work hard and they will always help with any concerns which I may have. The food they have at meal times is healthy and they have a choice of several meals. We are welcome to eat with dad if we wish to. Staff are very friendly, always happy and have a smile on their faces and are very polite. There are activities every day and all are encouraged to take part. My dad has Alzheimer's, so he has his good days and some days not so good. In the hallways and lounges there are things on walls and in the rooms eg. pictures, boxes with old photos in, to help with their memories. In all, I could not be happier with the care my dad is getting.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found the home very welcoming and clean. My aunt seems to be doing ok, she worries that she spends too much time in her room alone.

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I went to look at other care homes but this was the best. My husband has settled very well. We are very happy with all the staff.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has vascular dementia and since Christmas has got a lot worse so needed to find 24 hr care. We looked at 10 homes!
Right from the initial phone call and then several visits it felt right. They gave me and my sister lots of time to ask loads of questions [very important as I am a serial worrier] and invited us to have a meal with mum to experience how they did things!

It was lovely and everyone has been so kind. They had a vacancy and fast forward three weeks mum has now nearly been there a week and although she is obviously very confused I am gradually relaxing as I know she is safe and being cared for.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been comfortable here for 3 and half years. Staff are generally friendly and caring. Choice of food has deteriorated since I moved in.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

This home is a lot better than most but I do feel money is spent on how it all looks rather than substance. A new catering company was hired with fancy menu and tablecloths but the food seems worse than before, particularly for mum who is a vegetarian. We were told there would be more veg options and a better range but staff said they still have to request veggie meals!

How likely would you be to recommend Hall Park Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Hall Park has always attracted very caring pleasant staff. It has a very welcoming and friendly atmosphere and the staff go out of their way to help, support and encourage the residents.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father had a short stay of respite care. He was very happy here and made friendships with other residents. He got on well with and was well liked by the staff. Our impression of the facilities and staff was extremely favourable. We would have no hesitation in recommending Hall Park Care home.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff in the home have always been excellent. They are friendly, welcoming and really do care for my parents well. The food has changed and now compares to the food, the choices are less good- regardless of what is advertised on the menu. The activity sessions are good and mum and dad attend a lot of them. The GP service to the home seems to be a little limited (not the fault of the home) but disappointing. A weekly GP visit should be provided. The home is exceptionally clean and washing/ironing clothes return etc is excellent.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent, pleasant helpful service.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Parents very happy here. Friendly staff, plenty of activities, comfortable accommodation. Food has declined since new caterers took over.

How likely would you be to recommend Hall Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Communication between staff is not great, when my aunty was moved from the ground floor to the first floor (dementia) we were not told prior to this happening, when questioned about this we were told that one staff member said she thought we'd agreed this with another staff member but didn't ring us to check. My aunties tv remote was broken, I took it to the floor reception desk and was told it would be fixed/repaired, when I visited a week later it hadn't been, I complained and when the maintenance man brought a replacement he told me that he had not been informed about it at all previously.

How likely would you be to recommend Hall Park Care Home? Neither Unlikely or Likely

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

The rooms I did not see, and value for money I do not know. From what I have seen for myself the whole system runs effectively. The cleanliness and staff are very good. My Uncle enjoy's the food especially the breakfast I cannot fault any of it.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

The home provided Mum excellent care in convivial,clean,and friendly environment.Any home is only as good as its staff, and Hall Parks were, and I am sure still are kind, conscientious, and caring. Their understanding, and empathy in working with dementia deserves special praise.

The management team always endeavour to meet and where possible exceed expectations.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Hall Park Care Home

Job Vacancies

There are no jobs posted yet for Hall Park Care Home

Staff Profiles

Antonio

Antonio Rodrigues de Oliver

Job Title: Maintenance

Description:

My name is Antonio Rodrigues de Oliver I am responsible for the general fabric of the building and ensuring all statutory maintenance is completed.

Specialisms

Statutory Maintenance COSHH Fire Warden

Diane

Diane Good

Job Title: Head Chef

Description:

My Name is Diane Good I am Head Chef at Hall Park and ensure that we produce restaurant quality nutritious meals. I consult with our resident committee to design a personalised menu for Hall Park.

Specialisms

Qualified Chef

Linda

Linda Lee

Job Title: Head House Keeper

Description:

My name is Linda Lee I am Head House Keeper at Hall Park. I have responsibility for the clealiness of the home and the smooth running of the laundry. I take pride in my work and ensure a personal service is delivered to all our residents.

Specialisms

Housekeeping, Dry Cleaning, Sewing, alterations and repairs

Claire

Claire Harne

Job Title: Recreation Leisure Coordinator

Description:

My Name is Claire Harne I am responsible for the recreation & leisure programme at Hall Park. I work with the residents committee to design a full activities programme which supports the health and wellbeing of our residents and encourages an active lifestyle.

Specialisms

Recreation & Leisure, Reminiscense, Dementia

Jenny

Jenny Ellis

Job Title: Administrator

Description:

My name is Jenny Ellis I am the administrator at Hall Park and ensure the smooth running of the reception, administration and finance department with the support of my reception team Julie and Laura.

Specialisms

Administration Finance Accounts

Pat

Pat Whitbread

Job Title: Deputy Manager

Description:

My Name is Pat Whitbread and I am Deputy Manager and Head of Care at Hall Park. I have a wealth of experience in residential care and have been a Registered Manager. I believe in a person centred approach to care and strive to maintain the high quality personalised service we offer at Hall Park.
Specialisms

Elderly Care, Dementia Care, Learning Disabilities, Mental Health
Qualifications

NVQ 4 Health & Social Care, Leadership & Management

Donna

Donna Crann

Job Title: Home Manager

Description:

My name is Donna Crann and I am the registered manager at Hall Park. I have worked in residential care for over 20 years and have experience in various specialisms and all roles within the home. I am passionate about delivering high quality person centred care. I have always operated an open door policy and appreciate feedback to ensure we maintain our quality and standard of care.

I have a very active teenager who keeps me busy outside of work and lots of hobbies and interests.

Specialisms

Elderly Care,Dementia Care, Learning Disabilities and Mental Health.
Qualifications

BA(Hons) Business Management, NVQ 4 Health & Social Care, Registered Managers Award

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Hall Park Care Home