Clarendon Court Care Home

Beechwood Close, Stapeley, Nantwich CW5 7FY

Clarendon Court Care Home, Nantwich, Cheshire
Clarendon Court Care Home, Nantwich, Cheshire
Clarendon Court Care Home, Nantwich, Cheshire

Clarendon Court is a fifty-five bedroom care home in Nantwich that offers a range of nursing, residential, respite and day care services, from a comfortable and homely environment.

The home is able to respect the wishes of residents keen to pursue their own lifestyle, being situated close to good amenities and transport routes, while having spacious social and dining areas.

Clarendon Court's bedrooms are all en-suite and have nurse call systems installed. Residents with physical frailties or disabilities also benefit from the use of assisted bathing equipment.

Group: Maria Mallaband Care Group Ltd

Person in charge: John Harding (Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 55 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Clarendon Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 10 Jan 2017

Residential, Nursing & Dementia Care. One dementia Nursing bed available, Dignity & Compassion. Outstanding nursing care provided by our wonderfully caring team who are able to care for general nursing and paliative clients . Please contact the home manager for more details.

Reviews

9.4 Clarendon Court Care Home has a Review Score of 9.4 (9.434)

The Review Score of 9.4 (maximum of 10) for Clarendon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Clarendon Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.525 for Clarendon Court Care Home is calculated as follows: ( (184 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 297 Ratings = 4.525

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.909 Points relating to the number of positive Reviews for Clarendon Court Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered beds ÷ 5). 10 Reviews ÷ 11 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    7
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clarendon Court Care Home?

  • Extremely LIKELY
    19
  • Likely
    4
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clarendon Court Care Home

  • Daughter of Resident/Service User
    10
  • Friend of Resident/Service User
    4
  • Wife of Resident/Service User
    4
  • Niece of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

My mother had Alzheimer's and went into Clarendon Court Care Home for two weeks respite. She loved it and never left (4 years ago). She was instantly calm and very happy. As her condition deteriorated, her care plan changed and the carers were wonderful. All her needs were met and she enjoyed the food and activities. On the 3/1/17, she got up, had her breakfast, and had her hair done when a carer noted she was pale. The nursing sister walked her to her bed. She lay down and passed away - a peaceful end. All staff have been wonderful since.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My 93-year-old Mother has been in Clarendon Court for just over 3 years now. It took her a while to settle but on the whole she and I are happy with her care most of the time. The manager is great at his job. The entertainer goes way beyond his duties. I do find Sundays seem to be a bit slack when senior management are around and agency staff are in charge.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Day staff are very helpful, no faults with them. Night staff not so good a little short with residents.

How likely would you be to recommend Clarendon Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sometimes my husband's clothes have food all over them when I go he finds it hard to eat and I think should be helped with his food. His laundry could be done better as his clothes are marked with his room number but sometimes has other people's clothes on. The staff are very kind when I go.

How likely would you be to recommend Clarendon Court Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt has been a resident for 2 and a half years, paying all fees herself.
A few criticisms:
- Staff sit at the nurses station and rarely interact with the residents (apart from the entertainments co-ordinator).
- I have never seen the manager on her floor.
- Laundry - ironing in particular - leaves a lot to be desired.

How likely would you be to recommend Clarendon Court Care Home? Neither Unlikely or Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Poor

Can't fault anything. Mum very frail but is getting excellent care and attention at all times.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am impressed by the helpfulness of staff and the cleanliness of the home. My friend is very well cared for.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff friendly and helpful, my father-in-law is content and likes his room. The staff make sure his radio is on for him.

How likely would you be to recommend Clarendon Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From the 1st day, my husband has been looked after exceptionally well. The staff (nurses and carers) are always cheerful and caring, even at the end of their 12 hour shifts. I know I can leave the home and my husband will be taken care of day or night. that is very important to me and the family.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has experienced 3 very happy years at Clarendon Court where her needs of nursing care have been undertaken by the most wonderful staff of nurses, carers and entertainers. Her needs have gradually increased and all management and caring staff have been very professional and efficient. I feel assured they will continue for the rest of her life.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My 96 year old mother moved here just before Christmas needing 24 hour care. Her health has deteriorated in the last few months and sadly a series of strokes led to her death this week. The staff could not have been more friendly, caring or attentive. They treated my mum with compassion and dignity in her last few days. The home itself is beautifully maintained. the manager with his sense of humour was a joy to know. If I was in need of care this is where I would want to go.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is run in a very efficient and friendly manner. Starting with the front door, reception staff, to all the upstairs staff. They are all very friendly, helpful and welcoming.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

We visit either once a week, but at no given time, or fortnightly. The care given to the residents is always the same, very good, the place is always clean and warm. They have an activity every day to motivate the residents and the resident we visit seems very settled and content.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cant think of anything that would improve the care Clarendon Court care home gave to my wife. Also the kind way your staff helped me, and no doubt other relatives was excellent. Nothing was too much trouble for the girls - they really are angels! Looking after elderly people can be a thankless task but everyone in the staff here was devoted to the work they did. They are cheerful, helpful, sympathetic and efficient. If I were the manager, I would be extremely pleased to have such a happy band of nurses and HCAs working for me. Long may they continue to enjoy their work, which must give confidence and security to the families and those needing care.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

We looked at 8 homes before selecting Clarendon Court. The openness of the manager and his approach of leaving available staff to show me round the home gave me deep reassurance that this would be a very good choice. The modernity of the home and its well planned layout helped overcome any concerns about the suitability of the environment.
Now we have got to know the home and staff well we can affirm that the home radiates friendliness, openness and real caring alongside clear professionalism. With the care and attention given by the staff, Mother adapted very quickly and is now completely content here, very happy with care and attention she gets from everyone - above all she feels safe. We have complete confidence and trust in this well run home. Well done!

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend seems happy enough. Well looked after, she finds it warm and comfortable. A little lonely sometimes she loves company. She likes to be helped with washing and dressing.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

My mother has been a resident here for nearly five years and I have been happy with her care for all of this time. The nursing staff are excellent and her medical needs are well looked after in the home with a doctor being called promptly necessary. The care staff are kind, cheerful and patient and her room and clothes are kept clean and tidy. She enjoys the food which is varied and of a good quality. There is regular entertainment and occasional trips out.

How likely would you be to recommend Clarendon Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good home to be in. Very helpful at all times.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been a resident since 2000, she has spent the last five years of her life in this care home. She received excellent care and support for the time she spent there.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has been living at Clarendon Court for 11 months. I have been very impressed by the extremely kind, caring, friendly, sensitive staff there. They all seem to be happy in their work. My father is treated with compassion and dignity and he is very content there. He is also well cared for physically, always taking his needs and preferences into account. The home provides occasional trips out and a regular entertainment programme with crafts, singers, bingo, quizzes, pamper sessions and sing a longs, which he is encouraged to join in with. I'm not sure if they do any reminiscence activities, but this would be a good activity to provide. Management and staff are very kind towards me too. I can visit at any time and am allowed to have lunch there with my father, once a week, as requested by myself. I wish there was a garden, but I have been invited to use the outside seating area.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother is extremely happy in the home as she is surrounded by friendly helpful carers and other staff, and loves to join in all the activities organised by the exceptional
co-ordinator long may it continue. She loves the beautifully kept patio, the plants and entrance.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I find the staff most helpful. They assist whenever necessary.

How likely would you be to recommend Clarendon Court Care Home? Don't know

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

After looking at a number of homes we found Clarendon Court the best for our aunty. They were expectantly kind, thoughtful, caring with our aunt, she has told us how happy she is and how well the staff look after her nothing is too much trouble for them and what ever time we go. There is always people we can talk to. We are very happy with Clarendon Court.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From our first visit to Clarendon Court we were impressed. The staff were very friendly and welcoming. Our aunt had moved from a different area to be close so we could visit regularly. We chose Clarendon Court mainly because of the friendly and welcoming atmosphere on our first visit. Aunty has settled really well thanks to the help and support from all the staff. The carers and all staff are very professional and caring. They often go the extra mile to help and support our Aunt. Nothing is too much trouble for them. Our aunt has problems swallowing but the staff do everything from preparing her meals to feeding her in a very caring and dignified manner. Each time we visit we are met with friendly smiling staff from management to cleaners. No matter how busy they are they always have time to chat. The whole atmosphere at Clarendon Court is of a very happy caring home.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleasant staff. Very clean and nice room. My mother enjoys the high standard of food there. A good standard of entertainment. The staff and manager are very helpful.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

December 2015

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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