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Greenways Court, Consett, Durham
Greenways Court
Greenways Court

Tel: 01207 586 970

Staff at Greenways Court provide round the clock care to residents in a caring setting which has been decorated to a high standard.

Residents are free to enjoy the home’s landscaped gardens which include a seated area to spend time with friends and family in the summer months.

There are dining room and lounge areas with televisions, telephones and Wi-Fi access throughout. Every large bedroom has en-suite facilities to allow residents with privacy and dignity.

Group: Helen McArdle Care

Person in charge: Donna Dove (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 51 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 60+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Greenways Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Greenways Court

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

March 2013

November 2012

August 2012

Food Hygiene Rating 5

Date: Tuesday 07 Aug 2012
more details

March 2012

Care Home of the Year 2012

Date: Friday 16 Mar 2012
more details

Current Recommendations

Recommendation Score: 9.9 (9.886)

The user 'Recommendation Score' (9.9 for Greenways Court) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Greenways Court

Wonderful warm welcome from all members of staff. My mum came here for some respite care and felt so much at home that she requested to stay. Her quality of life has improved and she seems much happier knowing that there is always someone there.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Glynis Marshall (Daughter of Resident/Service User) on Thursday 27 November 2014.

Review of Greenways Court

1st class accommodation and superb care from senior management to the nurse/carers. They take away any concern that you have for your ageing parent as you know that they will be looked after and cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John Russell (Son of Resident/Service User) on Tuesday 11 November 2014.

Review of Greenways Court

Excellent home, lovely staff and all residents look clean and well cared for. The food is tasty and appetizing with regular snacks. The rooms are large, airy and kept very clean. Mother has settled in and despite our worries about her going into care, loves it. Excellently organised management team.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Trevor H (Resident / Service User) on Tuesday 11 November 2014.

Review of Greenways Court

The staff are courteous and respectful to mam at all times and there is a lovely happy atmosphere in Greenways Court. As a family we have been welcomed by all the staff and the manager. Mam has just recently moved into care and it is such a hard thing to do for all of us but I am more than happy with how well she is cared for and the open visiting policy is superb.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sandra G (Daughter of Resident/Service User) on Tuesday 11 November 2014.

Review of Greenways Court

5 Star Care Home
Both my mother and mother in law have been residents at Greenways over the past few years. The love and care given to both Elsie and Veronica whilst in residence was second to none. At 96 Elsie was hesitant initially at being placed into Greenways and did not want to leave her home of 30 years. However Elsie settled into Greenways life with no problems, and enjoyed the company of other residents and carers alike. The facilities are in line with a 5 star establishment. To the staff and management, I cannot thank you enough for caring and loving both Elsie and Veronica whilst in your care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Greenways Court? Extremely likely

Submitted by David Marshall (Son of Resident/Service User) on Monday 10 November 2014. Review relates to August 2014.

Review of Greenways Court

A lovely environment for elderly and vulnerable people to stay in. Friendly and helpful staff who endeavour to ensure every need is met.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julie Wilson (Daughter-in-law of Resident/Service User) on Thursday 6 November 2014. Review relates to October 2014.

Review of Greenways Court

Very much impressed with the home, nothing seems to be a bother. Very clean and friendly home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Adrian Wilson (Son of Resident/Service User) on Thursday 6 November 2014. Review relates to October 2014.

Review of Greenways Court

My mother moved in in July 14. We are very impressed with this home to date. Staff very friendly and helpful. We feel they take our concerns seriously and address them. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Dympna B (Daughter of Resident/Service User) on Thursday 23 October 2014. Review relates to August 2014.

Review of Greenways Court

It's a beautiful place, my friend is comfortable and well looked after and has a great social life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Olive A (Friend of resident) on Wednesday 20 August 2014.

Review of Greenways Court

Staff are always very friendly and welcoming and always willing to provide help and assistance when necessary. The rooms are always clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Amy W (Grandaughter of resident) on Wednesday 20 August 2014.

Review of Greenways Court

It's a fantastic place, wish I could put my name down. If I have to go in a home I will come to this one. No problems.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Glenda B (Daughter of resident) on Wednesday 20 August 2014.

Review of Greenways Court

Mam is well cared for, her room is lovely and comfortable. She is well fed, she enjoys her days out in the mini-bus and all the staff treat her nicely. She also greatly enjoys the entertainment.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Wendy C (Daughter of resident) on Wednesday 20 August 2014.

Review of Greenways Court

Staff very friendly, caring and efficient. Rooms are clean, tidy and modern.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Christine Whiteford (Daughter of resident) on Wednesday 20 August 2014.

Review of Greenways Court

Very happy with service provided over 9 months+ my mother has resided at Greenways.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by David H (Son of Resident) on Wednesday 13 August 2014.

Review of Greenways Court

Greenways Court is a lovely, friendly, comfortable home where the residents are well looked after by kind, caring staff.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anne L (Visitor to Resident) on Wednesday 6 August 2014.

Review of Greenways Court

My 95 year old grandmother has settled well and is happy in her new home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Karen M (Grandaughter) on Thursday 29 August 2013.

Review of Greenways Court

Since my wife was discharged from Durham Hospital following a stroke, she has received first class treatment from all the staff at Greenways Court.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Stanley Ashton (Husband of resident) on Friday 14 June 2013.

Review of Greenways Court

My grandmother came to Greenways 18 months ago, and within the first few weeks settled in due to the wonderful environment. She is extremely content and happy and feels very cared for. The staff are exceptional and show great kindness and respect to my grandmother. I currently reside in America and feel very reassured that she is in the best possible place. I am extremely grateful to everyone, including clerical staff, kitchen staff and nursing staff. Kindest regards.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Karen Capp (Granddaughter of resident) on Tuesday 11 June 2013.

Review of Greenways Court

My mother was always against going into care, but since moving into Greenways has been happier then ever. She can't speak highly enough of the staff and the facilities are excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Peter G (Son of resident) on Tuesday 11 June 2013.

Review of Greenways Court

Member is happy and settled. Likes the staff and facilities.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Annette D (Family member of resident) on Monday 10 June 2013.

Review of Greenways Court

I could not wish for a better care home for my parents. The management and care is excellent. Parents are so happy. Many thanks to all the staff involved.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Andrew H (Son & Daughter in Law) on Tuesday 4 June 2013.

Review of Greenways Court

All friendly and considerate staff. Always helpful. Clean and fresh environment.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Thomas C (Son In Law of Resident) on Friday 7 June 2013.

Review of Greenways Court

An excellent care home with happy approachable staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Katrina Love (Friend of resident) on Friday 7 June 2013.

Review of Greenways Court

I can't praise staff enough, nothing is too much trouble to them. Staff always have a smile and pass the time of day. My friend who has been in Greenways for over a year has good words to say about the staff and how well he's catered for (meals etc).

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sandy Robson (Friend) on Monday 3 June 2013.

Review of Greenways Court

The staff are good, the food is good and I would recommend it to everyone. I like having my nails done. On an evening I sit with friends and enjoy a sherry. You know you are going to have a nice day, everyone is friendly and helpful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie G (Resident) on Friday 31 May 2013.

Review of Greenways Court

Greenways Court has got everything everyone could wish for. Everyone is lovely, the food is lovely. You couldn't ask for a better place. All of you are lovely. You are all kind, no-one could treat us better, especially Lisa Jane (Activities Co-ordinator).

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lyn Galoway (Resident) on Friday 31 May 2013.

Review of Greenways Court

Staff are nice for a start, food is good, rooms are excellent and clean. They do everything I ask them to do. It's a happy home, we all get on like a family.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Vera Jones (Resident) on Friday 31 May 2013.

Review of Greenways Court

From my visits to a client in this home, based on short visits, I would certainly consider choosing a Helen McArdle home for a relative. This one at Delves Lane always seems efficient.

Care / Support: Good

Cleanliness: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by A G (Friend of resident) on Thursday 6 June 2013.

Review of Greenways Court

I like the staff, they're very pleasant. They attend to me. My room is very good, but I would have liked more of a view. The food is very good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jimmy Tennet (Resident) on Friday 31 May 2013.

Review of Greenways Court

My room is big and gets cleaned all the time, I love the food especially the soups and suet puddings. Staff are kind and helpful. I enjoyed the race night and won.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Stan Moor (Resident) on Thursday 6 June 2013.

Review of Greenways Court

Yes! I've been in a different place before but here is better the staff take care of me.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Tommy Waypen (Resident) on Thursday 6 June 2013.

Review of Greenways Court

Mother won't go anywhere else she feels so at home here. The staff are all wonderful.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Joyce Rabbitt (Daughter of resident) on Thursday 30 May 2013.

Review of Greenways Court

A very pleasant care home with very caring staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda Dixon (Visitor) on Thursday 30 May 2013.

Review of Greenways Court

My mother-in-law is thriving and has gained weight since arriving here last September, having been very underweight and depressed when she got here. She is always very complementary about the staff, food, activities etc and has made some good friends. I have always found the staff to be extremely efficient and helpful and keep me and my husband informed at all times of any concerns etc. Which is very reassuring as we live a long way away.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Kate S (Daughter-in-law of resident) on Thursday 30 May 2013.

Review of Greenways Court

My aunt is happy so I'm happy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Robert C (Nephew of resident) on Thursday 30 May 2013.

Review of Greenways Court

My aunt is very happy living in Greenways Court. Her care is excellent, the staff are all very good and loving with her. When we come to visit the staff are always friendly with us. Ena never complains so this makes us happy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sonia C (Niece of resident) on Thursday 30 May 2013.

Review of Greenways Court

Excellent personal care, my gran seems to really enjoy being here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Victoria G (Grandaughter of Resident) on Tuesday 28 May 2013.

Review of Greenways Court

Greenways Court is a very good home - I have lived here 18 months. Room is very pleasant and food is very good, plenty of variety. Carers are very helpful and caring. A good home to reside in, one that I would recommend.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth Rogerson (Resident) on Tuesday 28 May 2013.

Review of Greenways Court

The first thing you notice when you enter the building is the complete lack of smell! The building is clean, spacious, very well maintained, secure and easy for everybody to get around. The food is outstanding and the staff friendly and very caring. I would highly recommend Greenways Court to anyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mark H (Son of Resident/Service User) on Friday 24 May 2013.

Review of Greenways Court

I feel safe here, I know I can talk to the staff at anytime about anything. There is a good cheerful atmosphere within the house it is good to be able to talk to all the different members of staff.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Kathleen N (Resident) on Thursday 23 May 2013.

Review of Greenways Court

I have visited on average every other day at different times for the last 4 months. I have always been met with pleasant helpful staff and have taken particular notice of the superb care given to my friend. Her room is always clean, warm and tidy and washing returned quickly. Home made food is beautifully displayed and served and finger food served with tongs. I feel so relieved that at last she is safe and well cared for, both medically and personally (with dignity) and have no hesitation in recommending this care home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Edna C (Friend) on Thursday 23 May 2013.

Review of Greenways Court

As you walk into the building there is a welcoming and cheerful feel. The friend I visit is so settled and well looked after which makes for contentment, I'm unable to comment on Value for Money having no idea as to costs etc.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submitted by Anne Lindsley (Friend) on Wednesday 22 May 2013.

Review of Greenways Court

All staff that I have come to know show compassion, dignity and respect. They also have a personalised and caring approach. The care and attention shown has been excellent. If a meal is not liked it is changed for something else. The support is great from cleaning, caring, catering and also housekeeping.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda D (Neice of Resident) on Wednesday 22 May 2013.

Review of Greenways Court

Prior to needing residential care I had occasion to have contact with Greenways and other facilities in the area. When I finally needed full time care I had no hesitation in coming to Greenways as a fee paying resident. There is no odour. Staff, whilst sympathetically caring for those less fortunate than I are happy and jolly with good humoured banter. I find a warm and homely atmosphere. Manager and senior staff are ever ready to discuss problems; resolution is swift and nothing is swept under the carpet. Weekly outings are provided by the company and a handyman attends more than once weekly. As a former senior executive I regard Greenways as rather a special home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Brian H (Service User) on Wednesday 22 May 2013.

Review of Greenways Court

I'm very impressed with the care given to my friend. The staff are very caring; nothing is too much trouble. Her room is excellent, roomy and very well furnished. Visitors are made welcome. A good variety of entertainment is offered. An exceptionally good care home, compares most favourably with other care homes I have visited.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sylvia H (Friend of Resident) on Wednesday 22 May 2013.

Review of Greenways Court

Just love coming here, the staff are all so kind and caring.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Grace B (Client) on Wednesday 22 May 2013.

Review of Greenways Court

Greenways Court is very homely and friendly. The rooms are always kept very clean. The staff are so friendly and helpful. I enjoy the exercises we do and going on outings. I never expected it to be like this.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Irene Harris (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

I recommend this home to anybody, in fact I have on a few occasions. Its home from home. The atmosphere is lovely, the staff are very helpful and caring. The food is the best, it's well cooked. I'm always getting invited to do things, there's lots going on.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ena Robinson (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

The best will not get better than this home. There is nothing I can say I dislike. The staff are Tip Top the food is up to the mark. My room is perfect just like a home from home. Anything you want is there, I'm very happy here. If i had known of how good it was I'd have been here years ago.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Fred Ponting (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

I like it here. I don't like watching the TV, I like joining in the activites. The food is good.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary W (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

Because of the quality of care and attention given to my mother and the family since she became a resident there.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Lynda A (Daughter of resident) on Wednesday 22 May 2013.

Review of Greenways Court

I love being here. I get my meals at the proper time and the meals are nice. There are not words in the dictionary for how good the staff are. My room is kept lovely.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ruth T (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

Well looked after and taken care of. I have the freedom to do what I want. I am very happy with the food. I love to go on the outings on the mini bus. My room and all of my clothes are always well looked after and kept very clean.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Fred C (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

I would recommend Grennways Court because I think it is a great place, we can do what we like in our rooms and go to bed whenever we like. My daughter loves me being here because she knows I'm safe and well cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth R (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

I like having company and having lots of friends at Greenways Court. I like going out to the seaside. It's much better than living on your own. The staff are all nice. I would recommend being here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary Donaghy (Resident) on Wednesday 22 May 2013.

Review of Greenways Court

It is a peace of mind knowing my father is here, getting looked after so well. Staff are amazing, food is brill, entertainment is excellent. All round 5 star home, well done!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Terry P (Son of resident) on Monday 20 May 2013.

Review of Greenways Court

The place is very clean, the food is lovely, if I wasn't here I would be at home alone, not knowing when I would have my next meal of visitor, here I feel part of a family. I join in any of the activities because at home I didn't get the chance to. The staff are all lovely, kind and polite, I have never found anything to complain about.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anne S (Resident) on Monday 20 May 2013.

Review of Greenways Court

I love being here as the staff are awfully nice. You get all your meals cooked for you and they are lovely. I like sitting with friends and chat and play domino's. I like having my nails done. All the staff are friendly and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret P (Resident) on Monday 20 May 2013.

Review of Greenways Court

I like everything about Greenways Court. The staff are good lasses the food is really good. I like playing bingo. I do prefer being at home, but if I had to go anywhere I would always choose Greenways Court. I come here whenever my son is on holiday.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Olive A (Respite Resident) on Monday 20 May 2013.

Review of Greenways Court

Home very clean, carer very good. Nice place to visit and work.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Lucy Paterson (Staff Nurse) on Friday 17 May 2013.

Review of Greenways Court

Having had my Mum-in-law here for a while I am struck by the care and compassion shown, also the help shown to visitors. The staff are excellent.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by James A (Son-in-law of Resident/Service User) on Friday 17 May 2013.

Review of Greenways Court

Greenways Court provides excellent friendly care. The staff are dedicated and diligent, always very approachable. The premises are beautifully decorated and immaculately clean. The food is home made and worthy of a five star rating. My parents feel safe and happy. I could not find a better care home and I looked at many!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sue M (Daughter of residents) on Friday 17 May 2013.

Review of Greenways Court

Highly recommend Greenways Court food, care and rooms are excellent. Also carers are very kind and helpful. I have been very happy here during the last 18 months I have resided at Greenways Court.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth Rogerson (Resident) on Friday 17 May 2013.

Review of Greenways Court

My mum is there and has been for 2 years and loves it.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Irene Gash (Daughter of resident) on Thursday 16 May 2013.

Review of Greenways Court

I have been very impressed with the care provided since my aunt came here 18 months ago.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Harold R (Nephew of Resident) on Thursday 16 May 2013.

Review of Greenways Court

Lovely place to be, very friendly staff always happy to help.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Karen B (Daughter of resident) on Thursday 16 May 2013.

Review of Greenways Court

This care home does what it says on the label. I have ticked good for everything because I believe that it doesn't matter who you are, what you are or where you are, there is always room for improvement.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Christine J (Daughter of resident) on Thursday 16 May 2013.

Review of Greenways Court

Very clean, friendly and safe environment, plenty of activities going on to keep the residents occupied.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Tracey Walton (Granddaughter of resident) on Thursday 16 May 2013.

Review of Greenways Court

From the moment we first visited the accommodation we were made to feel welcome. It was clear that only after a few visits the staff were very trust worthy and had my mother's interest as their first priority.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by David G (Son) on Monday 13 May 2013.

Review of Greenways Court

I cannot say a bad word about Greenways Court. The standards of care, friendliness and support shown not only to my grandmother but to my whole family, are second to none! I wouldn't want my grandmother to be anywhere else.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kay Horswill (Granddaughter of resident) on Monday 13 May 2013.

Review of Greenways Court

Greenways Court is an excellent home to be in. Staff are friendly and are always there if you need any questions to ask, or need anything done. They are always happy to help. It is always very clean and tidy and the rooms are excellent. I would certainly recommend Greenways Court to anybody, you couldn't find a better place to be cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mark Watson (Son of resident) on Monday 13 May 2013.

Review of Greenways Court

Very good standard of care. Staff always helpful and cheery.

Facilities: Good

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Submitted by Helen A (Daughter of resident) on Monday 13 May 2013.

Review of Greenways Court

Greenways Court is amazing and offers an amazing level of service to its residents. I know that I can leave nanna and be reassured that she is well taken care of.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Heather C (Granddaughter of resident) on Monday 13 May 2013.

Review of Greenways Court

Greenways is a lovely, warm, friendly home. The home is kept well cleaned and always smells clean and fresh, as does the laundry. Our mam needs a gluten free diet, and Greenways are excellent at providing her meals that are well balanced and as near as the other residents diet as possible so that mam does not feel 'different'. Staff are friendly and keep us informed any time of the day or night if mam has any problems etc.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Linda Jones (Daughter of resident) on Monday 13 May 2013.

Review of Greenways Court

The care at Greenways has been very good for my brother. He is very happy and that makes the family happy. The staff are very nice too.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Angela W (Sister of resident) on Monday 13 May 2013.

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