Greenways Court, Consett, Durham
Greenways Court, Consett, Durham
Greenways Court, Consett, Durham

Staff at Greenways Court provide round the clock care to residents in a caring setting which has been decorated to a high standard.

Residents are free to enjoy the home’s landscaped gardens which include a seated area to spend time with friends and family in the summer months.

There are dining room and lounge areas with televisions, telephones and Wi-Fi access throughout. Every large bedroom has en-suite facilities to allow residents with privacy and dignity.

Group: Helen McArdle Care Ltd

Person in charge: Donna Dove (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 51 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 60+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Greenways Court: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.848)

The user 'Review Score' (9.8 for Greenways Court) is based on 40 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Greenways Court

I have visited this home just a few times to see my friend, different times throughout the day and evening. The home is beautiful, clean and tidy, the staff are always smiling showing care and compassion, it feels like one big family and I sometimes stay longer than necessary because of the lovely atmosphere .

How likely would you be to recommend Greenways Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Greenways Court

I arrived feeling very concerned about my dear neighbour and left feeling happy and relieved to see my friend so settled and happy in her new home. She had a lovely light room with modern furniture and has twenty four hour care if required. All the staff are extremely helpful and friendly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Comparison of Greenways with other care homes in which our neighbour have been placed, particularly with regard to comfort, staff and cleanliness particular with regard to odour.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Greenways Court

Contentment of resident in her room, general cleanliness of the care home and the fact that there is no stale urine odour to greet visitors as we have found in other care homes.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Greenways Court

Having visited this home, you are greeted with friendly faces, nothing is too much trouble for any member of staff, beautiful smell of fresh coffee and flowers when you enter the building,smiles laughter care and compassionate from every one,lovely clean home no unpleasant odours like some I have visited in the past. Would highly recommend this home just like a 5* hotel Thanks to all staff involved from Kitchen to Housekeepers, Carers to activities, Admin to Manager. YOU ARE ALL ANGELS.

How likely would you be to recommend Greenways Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

This care home is extremely well run,when you walk into the building you are met with pleasant smell,lovely staff,and a very friendly atmosphere. The home is beautifully well kept ,no unpleasant odours,so clean and tidy,the staff are amazing,kind and compassionate ,very sensitive to individual needs of each person with they live there or not... I would recommend this place highly ....the best just got better......

How likely would you be to recommend Greenways Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Greenways Court

My mother has been in care for 2 years she is 99 years old (100 in Dec 15) and she is extremely well cared for and all the home are very helpful and caring to both residents and relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Greenways Court

With all the horror stories in the media, a visit to Greenways would show the other side of the coin. The staff are superb and always helpful, both to residents and families. There may be other places as good but never 'better'.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Greenways Court

Excellent care home, my mother is being well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Greenways Court

We would recommend this home very strongly. The people, service and conditions are second to none.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Excellent in every respect, we are delighted that we were lucky enough to get a room in this home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

It's a nice place and everybody is nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

The staff are always helpful and friendly. Nothing is too much trouble.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Greenways Court

At 93 years of age my father-in-law very reluctantly accepted he would have to have residential care. He has always been an extremely independent man. Not always easy to deal with particularly when he was becoming increasingly frustrated with encroaching frailty. I am amazed how well he has settled and he accepts that he is very well looked after. The staff are kind and sensitive to his needs and there is always a friendly smile when we go in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

You couldn't find any place better. The staff are up to the mark, give them 10 out of 10. If I'd known how good it was I would have been here ages ago.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

When visiting the care home I always find staff very pleasant and helpful. Room always clean and tidy, would recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Very friendly and interested staff, both on the reception desk and in the home itself. My father does not involve himself in the activities and organised trips but hopefully as he settles in his attitude will change.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

My dad has been here for almost 3 years and is extremely happy and well cared for. I am even able to bring my dog in to visit dad, the staff make him very welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

I find the staff very friendly and the cleanliness in the home is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Staff are kind and helpful. Good food daily choice offered.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Greenways Court

I feel my stay here is value for money. I feel safe and secure and could not ask for better care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

We are really pleased my mum has a place in this home she is well looked after. The staff are caring and friendly we are always welcome to visit.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

My mum has settled really well. Staff brilliant. Could not be more helpful & pleasant. I can rest assured my mam is being cared for and is safe.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Everything is perfect and I wouldn't change a thing.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Wonderful warm welcome from all members of staff. My mum came here for some respite care and felt so much at home that she requested to stay. Her quality of life has improved and she seems much happier knowing that there is always someone there.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

1st class accommodation and superb care from senior management to the nurse/carers. They take away any concern that you have for your ageing parent as you know that they will be looked after and cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Excellent home, lovely staff and all residents look clean and well cared for. The food is tasty and appetizing with regular snacks. The rooms are large, airy and kept very clean. Mother has settled in and despite our worries about her going into care, loves it. Excellently organised management team.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

The staff are courteous and respectful to mam at all times and there is a lovely happy atmosphere in Greenways Court. As a family we have been welcomed by all the staff and the manager. Mam has just recently moved into care and it is such a hard thing to do for all of us but I am more than happy with how well she is cared for and the open visiting policy is superb.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

5 Star Care Home
Both my mother and mother in law have been residents at Greenways over the past few years. The love and care given to both Elsie and Veronica whilst in residence was second to none. At 96 Elsie was hesitant initially at being placed into Greenways and did not want to leave her home of 30 years. However Elsie settled into Greenways life with no problems, and enjoyed the company of other residents and carers alike. The facilities are in line with a 5 star establishment. To the staff and management, I cannot thank you enough for caring and loving both Elsie and Veronica whilst in your care.

How likely would you be to recommend Greenways Court? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

A lovely environment for elderly and vulnerable people to stay in. Friendly and helpful staff who endeavour to ensure every need is met.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Very much impressed with the home, nothing seems to be a bother. Very clean and friendly home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

My mother moved in in July 14. We are very impressed with this home to date. Staff very friendly and helpful. We feel they take our concerns seriously and address them. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

It's a beautiful place, my friend is comfortable and well looked after and has a great social life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Staff are always very friendly and welcoming and always willing to provide help and assistance when necessary. The rooms are always clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Greenways Court

It's a fantastic place, wish I could put my name down. If I have to go in a home I will come to this one. No problems.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Mam is well cared for, her room is lovely and comfortable. She is well fed, she enjoys her days out in the mini-bus and all the staff treat her nicely. She also greatly enjoys the entertainment.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Greenways Court

Staff very friendly, caring and efficient. Rooms are clean, tidy and modern.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Greenways Court

Very happy with service provided over 9 months+ my mother has resided at Greenways.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

Greenways Court is a lovely, friendly, comfortable home where the residents are well looked after by kind, caring staff.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court

My 95 year old grandmother has settled well and is happy in her new home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Greenways Court

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

If a relative or staff member has assisted a resident/service user to submit the review, please can the relative or staff member provide their name (will not be published) and connection:

EXTREMELY UNLIKELY

UNLIKELY

NEITHER UNLIKELY OR LIKELY

LIKELY

EXTREMELY LIKELY

DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

August 2012

Food Hygiene Rating 5

Recipient: Greenways Court

Date: Tuesday 07 Aug 2012

more details

March 2012

Care Home of the Year 2012

Recipient: Greenways Court

Date: Friday 16 Mar 2012

more details

Job Vacancies

Senior Lead

£21,000 per annum (Care Home / Nursing Home • Full Time)
Consett, Durham

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Greenways Court

To view the icons please zoom in