Greenways Court, Consett, Durham
Greenways Court, Consett, Durham
Greenways Court, Consett, Durham

Staff at Greenways Court provide round the clock care to residents in a caring setting which has been decorated to a high standard.

Residents are free to enjoy the home’s landscaped gardens which include a seated area to spend time with friends and family in the summer months.

There are dining room and lounge areas with televisions, telephones and Wi-Fi access throughout. Every large bedroom has en-suite facilities to allow residents with privacy and dignity.

Group: Helen McArdle Care Ltd

Person in charge: Donna Dove (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 51 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 60+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Greenways Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.838)

The user Review Score of 9.8 for Greenways Court is based on 58 Review/Recommendations. This Review Score of 9.838 is made up of 4.838 Points relating to the ratings and 5 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Very good and supportive.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased to see that my great grandma has settled in extremely well and that she is enjoying her new home. The staff go above and beyond to make sure she is made to feel at home. The kitchen do a great job also, making sure she has a full belly every day. She enjoys the company from other residents and loves a good chin wag!

How likely would you be to recommend Greenways Court? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very helpful. Kind and friendly.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Greenways are very kind and caring to all patients and family. I go regularly and find the staff very helpful.

How likely would you be to recommend Greenways Court? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Rooms: Satisfactory

Both of my parents were residents in this home. I always found the home's staff caring, helpful and cheerful. Cleanliness is next to godliness which specify this home. I have no qualms in recommending this home to our friends.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am impressed with quality of care given to my Nana. The staff speak warmly of her and to her and respond quickly and without fuss to any requests I've made to them. My Nana is settled and well cared fro and for this I'm grateful and confident she will continue to benefit from the quality of care provided.

How likely would you be to recommend Greenways Court? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care in the home is excellent. The staff are caring, always pleasant, nothing is too much trouble and they treat me with total dignity. In the time I have been here, the staff have gone out of their way to help me to settle in. The home organises trips/excursions and we residents are able to choose where we go. Two weeks ago, they took us to the Air Museum in Sunderland. As an ex RAF pilot, this brought back many memories. From being concerned about moving into a care home, I have become happy that I made the right choice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring and safe environment. Residents are treated as an individual with dignity and respect, in a home from home atmosphere. It is a pleasure to visit knowing that your loved ones are taken care of and are safe and respected.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We had close family members who were residents at this home and when our friend was searching for a new home we had no hesitation in recommending Greenway Court.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is very well appointed, clean, well maintained, food is excellent and home is staffed with pleasant people.

How likely would you be to recommend Greenways Court? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

It's very comfortable. We are well looked after. The food is very good. The carers do everything for me. I am happy living here.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel safe. The carers always see to me. Plenty of help for me.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma is very settled and happy at Greenways Court. She is very well cared for, and we have no worries regarding her care.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Greenways for 2 and a half years and has always been happy and settled. The staff are always friendly and caring.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am most impressed with all aspects of Greenways.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's excellent, it's lovely. I have company. Always someone to see me. Everyone is friendly.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My son visited several homes within a wide area and decided that this was the best one for me. I have lived here for 3 years and I am very satisfied with everything. The home is clean, the food is excellent, we have plenty of activities. The staff are lovely and look after me well. I wouldn't be here if I wasn't happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has only been in this care home for a few months, she has been in others. But the change in her is so apparent to see she's far much happier content and so full of self confidence it is hard to believe it is the same person.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This place makes a person feel at home. What ever their condition of health is. As the below boxes show my regard for this place is excellent.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came here on 2nd June 2015. I find the food, living conditions and staff very thoughtful. I have sold my house so Greenways Court is my home now. My wife has lived here for over three years but she suffers from dementia, she is 93 years old and I am 89.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited this home just a few times to see my friend, different times throughout the day and evening. The home is beautiful, clean and tidy, the staff are always smiling showing care and compassion, it feels like one big family and I sometimes stay longer than necessary because of the lovely atmosphere .

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I arrived feeling very concerned about my dear neighbour and left feeling happy and relieved to see my friend so settled and happy in her new home. She had a lovely light room with modern furniture and has twenty four hour care if required. All the staff are extremely helpful and friendly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Comparison of Greenways with other care homes in which our neighbour have been placed, particularly with regard to comfort, staff and cleanliness particular with regard to odour.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Contentment of resident in her room, general cleanliness of the care home and the fact that there is no stale urine odour to greet visitors as we have found in other care homes.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Having visited this home, you are greeted with friendly faces, nothing is too much trouble for any member of staff, beautiful smell of fresh coffee and flowers when you enter the building,smiles laughter care and compassionate from every one,lovely clean home no unpleasant odours like some I have visited in the past. Would highly recommend this home just like a 5* hotel Thanks to all staff involved from Kitchen to Housekeepers, Carers to activities, Admin to Manager. YOU ARE ALL ANGELS.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is extremely well run,when you walk into the building you are met with pleasant smell,lovely staff,and a very friendly atmosphere. The home is beautifully well kept ,no unpleasant odours,so clean and tidy,the staff are amazing,kind and compassionate ,very sensitive to individual needs of each person with they live there or not... I would recommend this place highly ....the best just got better......

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been in care for 2 years she is 99 years old (100 in Dec 15) and she is extremely well cared for and all the home are very helpful and caring to both residents and relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

With all the horror stories in the media, a visit to Greenways would show the other side of the coin. The staff are superb and always helpful, both to residents and families. There may be other places as good but never 'better'.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent care home, my mother is being well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

We would recommend this home very strongly. The people, service and conditions are second to none.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent in every respect, we are delighted that we were lucky enough to get a room in this home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a nice place and everybody is nice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always helpful and friendly. Nothing is too much trouble.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

At 93 years of age my father-in-law very reluctantly accepted he would have to have residential care. He has always been an extremely independent man. Not always easy to deal with particularly when he was becoming increasingly frustrated with encroaching frailty. I am amazed how well he has settled and he accepts that he is very well looked after. The staff are kind and sensitive to his needs and there is always a friendly smile when we go in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly and interested staff, both on the reception desk and in the home itself. My father does not involve himself in the activities and organised trips but hopefully as he settles in his attitude will change.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been here for almost 3 years and is extremely happy and well cared for. I am even able to bring my dog in to visit dad, the staff make him very welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very friendly and the cleanliness in the home is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are kind and helpful. Good food daily choice offered.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I feel my stay here is value for money. I feel safe and secure and could not ask for better care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are really pleased my mum has a place in this home she is well looked after. The staff are caring and friendly we are always welcome to visit.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has settled really well. Staff brilliant. Could not be more helpful & pleasant. I can rest assured my mam is being cared for and is safe.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything is perfect and I wouldn't change a thing.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

You couldn't find any place better. The staff are up to the mark, give them 10 out of 10. If I'd known how good it was I would have been here ages ago.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting the care home I always find staff very pleasant and helpful. Room always clean and tidy, would recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful warm welcome from all members of staff. My mum came here for some respite care and felt so much at home that she requested to stay. Her quality of life has improved and she seems much happier knowing that there is always someone there.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

1st class accommodation and superb care from senior management to the nurse/carers. They take away any concern that you have for your ageing parent as you know that they will be looked after and cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent home, lovely staff and all residents look clean and well cared for. The food is tasty and appetizing with regular snacks. The rooms are large, airy and kept very clean. Mother has settled in and despite our worries about her going into care, loves it. Excellently organised management team.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are courteous and respectful to mam at all times and there is a lovely happy atmosphere in Greenways Court. As a family we have been welcomed by all the staff and the manager. Mam has just recently moved into care and it is such a hard thing to do for all of us but I am more than happy with how well she is cared for and the open visiting policy is superb.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

5 Star Care Home

Both my mother and mother in law have been residents at Greenways over the past few years. The love and care given to both Elsie and Veronica whilst in residence was second to none. At 96 Elsie was hesitant initially at being placed into Greenways and did not want to leave her home of 30 years. However Elsie settled into Greenways life with no problems, and enjoyed the company of other residents and carers alike. The facilities are in line with a 5 star establishment.

To the staff and management, I cannot thank you enough for caring and loving both Elsie and Veronica whilst in your care.

How likely would you be to recommend Greenways Court? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely environment for elderly and vulnerable people to stay in. Friendly and helpful staff who endeavour to ensure every need is met.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very much impressed with the home, nothing seems to be a bother. Very clean and friendly home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved in in July 14. We are very impressed with this home to date. Staff very friendly and helpful. We feel they take our concerns seriously and address them. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a beautiful place, my friend is comfortable and well looked after and has a great social life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always very friendly and welcoming and always willing to provide help and assistance when necessary. The rooms are always clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It's a fantastic place, wish I could put my name down. If I have to go in a home I will come to this one. No problems.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam is well cared for, her room is lovely and comfortable. She is well fed, she enjoys her days out in the mini-bus and all the staff treat her nicely. She also greatly enjoys the entertainment.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very happy with service provided over 9 months+ my mother has resided at Greenways.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Greenways Court is a lovely, friendly, comfortable home where the residents are well looked after by kind, caring staff.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2012

Food Hygiene Rating 5

Recipient: Greenways Court

Date: Tuesday 07 Aug 2012

more details

March 2012

Care Home of the Year 2012

Recipient: Greenways Court

Date: Friday 16 Mar 2012

more details

Job Vacancies

There are no jobs posted yet for Greenways Court

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Greenways Court