Alexandra Grange Care Home, Wokingham, Berkshire
Alexandra Grange Care Home, Wokingham, Berkshire
Alexandra Grange Care Home, Wokingham, Berkshire

Alexandra Grange is an award-winning luxury care home, close to the centre of Wokingham.

Each bedroom, including some suites, is elegantly furnished and has its own en-suite shower. Several rooms on the ground floor also have direct access onto an outside patio. Facilities include a cafe, cinema room, therapy room and relatives' bedroom.

Alexandra Grange provides flexible care to include quality residential and dementia care.

Group: Hallmark Care Homes

Person in charge: Debby Roose (General Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 55 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages from 50 to 0.

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Alexandra Grange Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 23 Apr 2015

Residential, Dementia Care

Current Recommendations

Recommendation Score: 9.2 (9.187)

The user 'Recommendation Score' (9.2 for Alexandra Grange Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Alexandra Grange Care Home

I came from a care home not as good as this. It was near my home. My family thought this one would be better. It is close to my daughter-in-law's home, so she can keep and eye on my. The home is clean and tidy and kept so. The staff are friendly and helpful. I am treated with respect. The grounds are well laid out and kept tidy. There is a door to the garden in my room so I have a daily walk and fresh air. The food is good and appetising. Drink is permitted and provided at weekly "Happy Hour". Weekly excursions get us out by mini bus.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alexandra Grange Care Home

My mother in law has been very happy at Alexandra Grange, having been here for nearly four years. Its a very pleasant environment light,clean and airy with friendly staff and plenty of activities. Above all, the care is excellent with staff who don't just care for my mother in law but who cares ABOUT her. As her health has deteriorated she requires much more in the way of physical care and specialist equipment and this has all been provided. The food is wonderful with fresh coffee and home baked cakes always on tap. They have recently acquired a part share in a minibus which makes outings more feasible. In spite of a number of management changes, I would recommend the home without reservation.

How likely would you be to recommend Alexandra Grange Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Grange Care Home

Mum has dementia and is no longer capable of looking after herself. Having her live at Alexandra Grange has ensured she is in a safe environment with company and a very caring community of staff. Mum enjoys the activities particularly singing and dancing. The staff are always happy to discuss any queries or questions about mum's care. It gives me peace of mind to know that she is well looked after.

How likely would you be to recommend Alexandra Grange Care Home? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alexandra Grange Care Home

I have found all the staff at Alexandra Grange have treated my mother with the greatest kindness and care. She is extremely happy in her new surroundings and no longer lonely. She is kept very busy and is enjoying life.

How likely would you be to recommend Alexandra Grange Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Alexandra Grange Care Home

My mother received excellent care right up until her dying day. The staff really do care and they look after the residents with great warmth, humanity and care. The staff treat the residents as human beings - there is no condescension just human warmth and understanding.

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Grange Care Home

I am very happy here. Well run. Staff very helpful.

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Grange Care Home

Everything is just perfect.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Grange Care Home

My Mum joined the friendly home in the first week that it opened in 2011. She had no hesitation in making it her new home. She felt the same until her death in March this year. She had some complicated needs but these were always met with care, sympathy and a sense of humour that matched hers. She was able to choose exactly where she wanted to be during the day. She never felt pressure to socialise if she wasn't up to it. She had a good choice of food on most days. She loved her warm, comfortable room and was proud to show it off to visitors. Staff were kind, courteous and most were very responsive to her requests. In her final days she was looked after with love, and so was I. I have no hesitation in saying to anyone, yes, choose Alexandra Grange. You and your loved one couldn't pick a better place.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Alexandra Grange Care Home

The level of care and attention shown to the residents of Alexandra Grange is second to none and that care is not superficial. When talking to the staff you become aware that they feel deeply for the people they look after and that continues even when they are not on duty. They are also very attentive and sympathetic to relatives. The premises are first class and well maintained by staff who also treat the residents with care and respect.

Care / Support: Excellent

Staff: Excellent

Alexandra Grange Care Home

My mother has been at Alexandra Grange for over 2 years. She is very happy even though she is not very mobile and suffers from dementia. Any issues usually get resolved quickly.

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Alexandra Grange Care Home

Very happy here, so lucky that I am able to come here. I will be 101 years young on the 31st May 2013 and I am very much looking forward to my party.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2011

Job Vacancies

Care Manager (Deputy Manager)

£32,000 - £35,000 pa (Care Home / Nursing Home • Full Time)
Wokingham, Berkshire

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