Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole BH14 0PA

Ashley Court Care Home, Poole, Dorset
Ashley Court Care Home, Poole, Dorset
Ashley Court Care Home, Poole, Dorset

Ashley Court Care Home specialises in both nursing and dementia care, as part of a service designed for self-contained living.

The provider wants clients to experience a calm and tranquil atmosphere, at the same time as benefiting from their own individual care plans.

A compassionate approach to care includes support for physical, psychological and environmental concerns. Landscaped grounds have their own flower beds and are ideal for wheelchair users.

Group: Healthcare Homes Group Ltd

Person in charge: Rachel Bedford (Home Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 63 residents

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Ashley Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Ashley Court Care Home has a Review Score of 9.5 (9.527)

The Review Score of 9.5 (maximum of 10) for Ashley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Ashley Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.654 for Ashley Court Care Home is calculated as follows: ( (85 Excellents x 5) + (45 Goods x 4) ) ÷ 130 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.873 Points relating to the number of positive Reviews for Ashley Court Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered beds ÷ 5). 11 Reviews ÷ 12.6 Target = 0.873

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashley Court Care Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashley Court Care Home

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Sister of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

There really aren't enough words in the English language to adequately describe the incredible care that my father received here.

The nursing staff are attentive, kind, caring, understanding, considerate and passionate about what they do. They were always gentle, loving and truly wonderful people.

The administrative staff are so, so helpful, so understanding and so kind.

Each and every single one of the care staff treated my father with the dignity, kindness and consideration they would have no-doubt shown their own father.

I really could not have asked for anything else from these wonderful people. You don't often get to witness pure human kindness like this and it's truly transformative to know that it still exists.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

They are just wonderful. They have done wonders for my husband.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband suffers from Parkinson's disease and has lived at Ashley Court for two years. the home is a pleasant environment for me to visit him regularly. It is well maintained inside and communal rooms have large windows which create good light and panoramic views of ground and beyond. The staff are friendly and supportive to us as a family, offering flexibility with meals and personal care, which allows us to take him out when health and weather conditions permit. Overall, despite this extremely frustrating illness, Ashley fulfils our needs very well.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My brother is in the home under palliative care. He has a GBM4 aggressive, untreatable brain tumour. The home and its staff have given us the knowledge that our brother is safe and pain-free. 24 hours per day during his final weeks. Although we have been spending many hours every day with our brother (there are only 3 of us siblings) the home care has allowed us to do some normal things like shopping and eating.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This home is managed extremely well. Staff are well trained, very caring and always there to listen. Residents are treated with dignity at all times. Cannot fault any of the staff on all levels of service. Food is always hot and of excellent quality. Residents appear to be happy and altogether the home has an excellent atmosphere. Would not hesitate in recommending this home on levels. Senior staff are always there to listen, altogether excellent.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Took a little while to settle in but now feel settled in so much and consider it home. If it wasn't for the help from my sister and all the staff at Ashley Court I believe I wouldn't be here now. I have made some goods friends here and I am very content. I have regained my confidence since living here.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My sister arrived at Ashley Court Care Home to a warm and friendly welcome. She settled in straight away to high excellent care. The staff are always friendly and polite and have always dealt with any queries immediately and efficiently. The meals are varied and seem to be of good quality, served hot and on time. The people running the social activities take care to give mental stimulation along with dexterity exercises. They take residents who are well enough to the garden, take them on picnics in the park and this summer took them on a boat trip around Poole Harbour. I cannot praise Ashley Court Care Home enough for helping to make my sister's life so happy and comfortable.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff of Ashley court is kind and caring. They show sympathy, conscientiousness, and are always approachable. This applies to the nursing staff, admin staff and such people as cleaners, caterers, and laundry.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father is content with his life at Ashley Court. He interacts with all of the staff who all treat him with care and consideration. The nursing staff are excellent and well qualified. They keep a close eye on him and refer him to medical care promptly when necessary.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I have found the staff on all levels of service to be helpful on all matters regarding mother. She has received the very best of care I could hope for. They have been supported me during a very stressful time. I visit mum knowing if I have a problem they are ready to listen and offer support.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Activities. My life is confined to bed thus so far not ab;e to join in the arranged activities.
As a family we were well received and my wife. Being transferred from hospital my wife has been made very comfortable. The staff are extremely friendly, making it easy for her to feel at home. So far very good.

How likely would you be to recommend Ashley Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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