The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ

The Beeches Residential Care Home, Birmingham, West Midlands
The Beeches Residential Care Home, Birmingham, West Midlands
The Beeches Residential Care Home, Birmingham, West Midlands

The Beeches is located in the Northfield area of Birmingham, where it provides both residential and dementia care packages. Run by highly-qualified and experienced care staff, care is personalised to the needs of each individual.

With 56 beds, all of The Beeches rooms are en-suite and come with telephone point and internet access. Each room is also equipped with a flat screen, television, digital TV channels and personal DVD player.

Entertainment and activity programmes catering for a range of hobbies and interests, including a light social programme, are available for residents to participate in. With its own hairdressing salon, delicious home cooked food specially developed for us by a nutritionist.

A choice of TV or quiet lounges, a family room for personal gatherings and landscaped gardens, are all available for use during family visits. The Beeches provides a great place to live and visit.

Group: Sanctuary Care Ltd

Person in charge: Tina Walstrom (Care Home Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 56 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Stroke

Admission Information: Ages 65+.

Single Rooms: 56

Rooms with ensuite WC: 56

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents

Latest CQC* Report on The Beeches Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 The Beeches Residential Care Home has a Review Score of 9.7 (9.659)

The Review Score of 9.7 (maximum of 10) for The Beeches Residential Care Home is based on 47 Review/Recommendations in the last 2 years. This Review Score of 9.659 is made up of a Quality Score of 4.659 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.659 for The Beeches Residential Care Home is based on 47 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.659 for The Beeches Residential Care Home is calculated as follows: ( (387 Excellents x 5) + (137 Goods x 4) + (25 Satisfactorys x 3) ) ÷ 549 Ratings = 4.659

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for The Beeches Residential Care Home is calculated as follows:

      1. 47 Positive Reviews = 3

      2. 0.1 x 47 Positive Reviews = 4.700 (maximum score = 1)

      3. (47 Positive Reviews ÷ 56 Registered Beds) x 2 = 1.679 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend The Beeches Residential Care Home?

  • Extremely LIKELY
    35
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Beeches Residential Care Home

  • Daughter of Resident/Service User
    21
  • Son of Resident/Service User
    7
  • Niece of Resident/Service User
    4
  • Brother of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

33 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 33 reviews. Ratings from the 14 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My Mum is here, so on my first ever time here I had a warm welcome with smiling faces. I live in Canada so I wasn't sure what I would expect. They are kind, friendly and caring - Well happy - Well done guys xx

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Always greeted with a warm welcome. I find this home a very clean comfortable place. The carers have a brilliant caring attitude to the residents.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As the husband of a resident, I am very pleased with the care and attention given to her. All the staff are very helpful and capable. Nothing is too much trouble to keep everyone happy and contented. I would have no hesitation in recommending this establishment to anyone requiring this level of care. I feel the "chef" and kitchen staff should be mentioned for the excellent meals they provide, they keep all fit and healthy.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

When we were looking for care for our relative, after a few no-go places we came across "The Beeches" my husband and I went for a visit there. As soon as we entered the building we felt the warmth and friendly atmosphere and new we had found the right one. It was clean, light and warm. The residents all looked relaxed and content. There are lots of activities going o also visiting is unrestricted. She has settled in nicely.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

All aspects of Beeches Care Home exceeded expectation. It is care with a smile and compassion. No task is too great!

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Well done Beeches, October 2nd was such a great day, it was a 1950's tea dance. Family and friendly were made really welcome (as usual), and a great time was had by all. My father who is 100 years old in February 2017 was so pleased his family was there to enjoy the day with him. Well done to all the staff for making my father's time in care a very enjoyable experience.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally, the care mu cousin is receiving is good, however, one of my concerns is the amount of time spent on paperwork by the carers, this detracts from the care they should be giving 100% of the time they are on duty. I believe that the whole system of recording residents day to day details should be revised and more modern practices used, i.e electronic not pads sending information to the management team. I know this would be costly but one has to move with the times.
The remainder of my comments concerning the private rooms, meals cleanliness etc are all good.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tina Walstrom, Home Manager at The Beeches Residential Care Home responded to this review on 07 Nov 2016:

Thank you for your positive comments. Updating care plans and recording details like our residents’ nutritional intake, any medication they have needed etc is a vital part my team’s role because it ensures we are delivering person-centred care to each of our residents.
I am delighted to say that this year Sanctuary Care successfully completed a pilot of using electronic instead of paper-based care plans in two of its homes and is currently in the process of planning how best to roll electronic care plans to all homes.

Very pleasant, clean and comfortable.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been really impressed with the support of all staff who are trying really hard to help our Mom settle in. They have not pressurised her to leave her room to eat her meals with the other residents, but have let her eat her meals in her room. Mom has extreme difficulties with her vocabulary and is not able to ask for anything, but the staff have asked us or have just left food etc. for her. We have had extreme difficulties with getting Mom dressed or washed but she is now letting the staff help her. We are so relieved!!

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find The Beeches Residential Care Home very good for my mum. She settled in very well and the staff are very helpful and kind. The activities provided are good as mum has never been someone to just sit and do nothing. The only complaint (it's not really a complaint) is that sometimes the smell of urine in the unit can be strong but unfortunately it's the nature of these illnesses and it cannot be helped. I know the staff really try and combat this. I have nothing but praise for all the staff.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tina Walstrom, Home Manager at The Beeches Residential Care Home responded to this review on 17 Oct 2016:

Thank you so much for your lovely comments and recommendation. I am pleased to say all three carpets on the unit have been just been replaced and as normal will be deep cleaned on a regular basis.

I visited the home for the first time today, and I was very impressed with what I found. The home was very clean, and the staff and management were extremely friendly. The management sat down with my cousin and I was discussing how my aunt was settling in she has only been there just over a week. The cafe area for visitors is lovely with a view over the garden. The lunch that my aunt had was well presented and she ate all her food. Looking forward to next visit.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After a lengthy stay in a hospital, mom went to the Beeches. The staff team is working hard to socialise mom into her new home. Cannot fault their dedication & professionalism. The facilities are appropriate to the needs of the client and provide a calm and reassuring atmosphere to assist in the rehabilitation of mom. All the staff are friendly and approachable. I was very apprehensive about mom going into a care setting however the Beeches has allayed my fears.
Food is excellent and varied. Cannot praise them highly enough.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

When I realised my dad wasn't coping as well as he said he was, 12 months ago. I suggested we look at sheltered/residential care. He was adamant "I'm not going in one of those places" Just last week after four months in The Beeches he said, "You know this was the best move we ever made"! It says it all really! He is happy, well cared for, enjoys the food and the entertainment, and for me I have peace of mind knowing people are at hand when he needs help. Thanks to the lovely staff.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall experience very good. No worries at all. Kindness shown everywhere.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been a resident here for just over a year and has settled in well with no apparent problems and is quite happy here.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The care home is very pleasant in its layout, externally and internally. The carers are very friendly and welcoming, I trust that they look after my grandmother. The management doesn't seem to be as welcoming as they were in the first instance. Overall good standards.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law has settled in really well and is very happy.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff very professional and caring, despite what mom says! Food is adequate, needs improving - more fresh veg. Rooms light and airy. Staff do a good job in bad circumstances.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good since mum moved in back in March 2016. Only comment would make, pictures still not on wall we had requested, so going to do ourselves. Was told carpet being changed just after she arrived but not been done and armchair stained already when moved in, so would be nice if can be replaced. Otherwise all very satisfactory.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Tina Walstrom, home manager at The Beeches Residential Care Home responded to this review on 12 Aug 2016:

Home manager Tina Walstrom said:
Thanks so much for your positive comments and I am pleased that as soon as you brought this to our attention we hung the pictures on the wall, changed the chair and cleaned the carpet.

So far so good. Mum loves the food and seems to have settled in well. Staff are very friendly.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Overall The Beeches provides a tremendous service to my grandmother. The staff and management team display excellent professionalism whilst creating a comradeship with the residents. My grandmother settled in quickly and myself and my family have never regretted our decision.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has not been well this month and has been difficult. The staff have been very supportive to her and to the family. The have been patient and have engaged other agencies when needed.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

It's a lovely home, staff are brilliant very friendly and helpful, all my questions are answered when I ask them. It's always tidy and clean. They look after my mom very good.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I've always had good experiences coming to The Beeches, the staff and management are brilliant they make you feel welcome and I know my mom is in safe hands. The care home is outstanding in every way couldn't ask for more for my mom.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Beeches is a very warm, friendly and safe environment for my aunt. The staff are very good and provide top quality care in all aspects especially the activities. Only today the residents were playing dominoes and hoopla. The biggest compliment I can pay is it doesn't feel like a typical care home. The layout is more like a large house and the rooms are lovely and modern. Thanks.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff have been very attentive, friendly and courteous. The home is clean and always smells fresh. The food always smells tasty and is well presented. Entertainment is available almost every day. The hairdresser does a great job of my mother's hair, which is very thin and wispy. Manicures are available done by the staff and the personal care always appears to be of a high and gentle nature. Thank you for all the care and affection your staff give to my mother every day.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mom has been a resident at The Beech for almost 4 years not and I have been more than satisfied with all aspects of care. All the staff are approachable and friendly and if I have had any problems they have been dealt with efficiency. I have got peace of mind knowing that my mom is being cared for in a safe and happy environment.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother became a resident at The Beeches in July 2015. This was a very difficult and emotional decision, as my father had been in care and at times his experiences had not been pleasant. I can however say The Beeches has exceeded my expectations. My mother is settled and is in good health and is happy. All the staff are helpful, approachable, caring and get to know each resident to enable them to meet their needs. The cleanliness is of a very high standard. Food is good and there is a good variety. The rooms are excellent and of a high standard. I would recommend the home.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father has been at The Beeches for 3 years. At the time of his admittance he was quite poorly. Thanks to the kindness, care and professionalism of the team there, he celebrated his 101st birthday this year. He is very happy and comfortable. From the point of view of myself and my siblings, we feel confident that dad has the best of care and are sure in the knowledge that we are always kept informed of any problems. We are made to feel welcome any time we visit, with staff always pleasant and helpful.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Spoke to the social worker on the phone due to the reason I do not live near to the care home quite some distance. We discussed was I happy with my aunts care and well being. I advised I was pleased with the care she is given and has a lovely comfortable room. She can take herself back and forth to the dining/lounge room with her zimmer frame. She is content here and safe, which is the thing for me to know she is safe and well looked after.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As soon as I set foot in The Beeches Residential Care Home I knew this was the home for my mom, with it's lovely 'homely feel', friendly staff and comfortable surroundings. Since moving into The Beeches on 21st April, 2016 mom is very settled, happy and all her needs are met. She has a lovely en-suite bedroom and enjoys the home-cooked meals.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are very friendly and caring and I feel that the residents are all looked after according to their disabilities. If I had a problem, I feel I could go to any of the staff to resolve this, management included.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

After making what had become a necessary decision to move my mother to a care home, The Beeches looked so immaculate on the outside, and was every bit as impressive on the inside. I didn't view any other homes as standards and facilities here are excellent, with 24hr safety and security for Dementia.
The manager gave me the opportunity to take my mother there for a trial couple of hours to see her reaction, and for me this was the deciding factor, and the best decision I've ever made for her. The staff are all so dedicated and hard working, and she has constant attention, with a lovely welcoming clean room with en-suite.
Meals are excellent, with drinks and snacks readily available, and there is always something going on, and company for my mother from both staff and residents, something that she was lacking at home.
I wouldn't hesitate to recommend this home to anyone who is unsure what to do, just like I was, do go and have a look and you won't be disappointed.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been a resident here for just two weeks but I'm happy to recommend The Beeches Residential Care Home. From the minute you walk through the door you feel welcome. The care provided is exemplary as is the food, cleanliness and staff professionalism. Moving dad from independent living was a huge decision but I know he is safe, content and being well cared for. Thank you.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother went into The Beeches Court on the 5th May, we were met with a lovely warm welcome and made my mother as comfortable as possible offering drinks etc. The office staff were very informative, helpful and offered a load of support to myself.
The care staff were very friendly and all assured my mother of all she needed. The care team asked about my mother's likes and dislikes for foods etc, and where she would like to sit when I'm visiting my mother. All the staff are very welcoming and it is a pleasure to see how well mother has settled down and looking healthy and well dressed.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am writing on behalf of my auntie and me being the niece. We were more than satisfied at The Beeches. The food and the staff were wonderful and they do an excellent job. Many many thanks from us both.

How likely would you be to recommend The Beeches Residential Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at the home were caring, helpful approachable and friendly. We were offered good advice when needed and our uncle was well looked after during his stay at the home and also during his final days.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The Beeches has been the making of our mother, who has gone from strength to strength over the few months she has been here. The care and understanding nature of everyone is outstanding. I have not seen mother this happy or so interested in life for a long time.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My grandmother is a resident and since coming here she has gone from strength to strength. She is always clean and tidy and very happy to be back to her old self. Before coming here she was stuck in her flat, wouldn't come or even to talk to anyone. She smoked like a trouper and it was a constant fight to keep her clean. Her quality of life is now excellent and she has a zest of life once again.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The most helpful person to help me out and my mum is Nadine Green, I recommend her highly to the care home. She is a tower of strenth and will go out of her way to help the residents.

How likely would you be to recommend The Beeches Residential Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is looked after brilliantly. I feel like I have two other sisters with staff members Barbara and Cheryl looking after mam, as she comes to the end of her life. I can't thank them enough.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been in the dementia unit since 2014. It was a very hard decision letting her come into care, but it was the right one. The staff here are brilliant with her. They care about her individual needs but they have also taken her into their hearts. We feel she is looked after by people who really do care and love her. The other lovely thing is the staff care about us, her family and it has been a pleasure getting to know them.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I always leave my mum knowing that she is happy and well looked after. Kept clean, well fed and kind caring staff who try so hard for there residents.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We are delighted with the care and attention my mother receives in "The Beeches"

No Average Rating is available*

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident for four years. She is very happy and considers The Beeches her home. The staff are very caring and considerate.Her room and facilities are excellent with mum's deteriorating health, its very comforting to know she is being so well cared for.

No Average Rating is available*

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Really lovely home, so clean and staff are nice also.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I recommend this home is run to a high standards by the staff, my husband is happy here and he is well cared for, I know he is in good hands.

No Average Rating is available*

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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