Willowcroft, Derby, Derbyshire
Willowcroft, Derby, Derbyshire
Willowcroft, Derby, Derbyshire

Willowcroft in Spondon, Derbyshire is a brand new residential and dementia care home.

The purpose built building has two wings with 30 residential places and 30 places for dementia care. The layout and facilities are designed to enhance residents’ dignity and independence. Every room has a mini fridge and plasma television with Freeview.

There is a call bell point in every room so that emergency care staff can get to residents 24 hours a day, every day of the year.

There is a specially landscaped, secure garden and some of the ground floor rooms have doors leading out onto a private patio.
MHA care homes focus on nurturing a person’s spiritual and physical wellbeing, based on Christian principles.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 60 residents

Registered Care Categories*: Dementia • Old Age

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Willowcroft: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.400)

The user Review Score of 8.4 for Willowcroft is based on 3 Review/Recommendations. This Review Score of 8.400 is made up of 5 Points relating to the ratings and 3.4 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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I can fully recommend this care home. The residents are treated with great respect, affection and patience. The food is very tasteful and well presented and there are some choices and good portions are provided. There are plenty of activities and entertainments provided and two Christian services each week if residents choose to attend. I have never seen a better home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother lived at Willowcroft for four years from its opening until she passed away in April. Throughout that time she was cared for with the highest level of skill and compassion. Each resident is treated as an individual with their preferences regarding social activities, food, personal assistance, pastoral care and everything else being catered for and always with a smile. The standards of catering and cleanliness are consistently outstanding. There is a real sense of family at the home and residents are encouraged to treat Willowcroft as their home. Families are welcomed and there is, consequently, a great sense of involvement for everyone. Activity coordinators work well with residents and carers to provide a stimulating and dynamic range of activities and constantly strive to extend their programme. Willowcroft has excellent links with the local community and pastoral care is exceptionally served by the resident pastor. All staff treat residents more as friends than clients and always have time to have a chat rather than always being task oriented. Management have an open door policy and are keen and able to address any issues ably and swiftly. Willowcroft is always a happy place. I am eternally grateful that my mother lived her closing years here and would unequivocally have no hesitation in recommending it to others.

How likely would you be to recommend Willowcroft? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has now lived at Willowcroft for a year.
The staff are very caring & friendly. Everyone knows the residents by name - from the manager to the domestic staff - and they will always have a chat when they meet.
Residents with dementia live in small family groups (no more than 15) so it is very much like living in a family. There is always lots of laughter.
There are two full-time activity co-coordinators with activities every day - board games, pamper sessions, group activities etc.
Willowcroft believes music is important for the residents well-being so professionals visit to run interactive music & singing sessions, music therapy, armchair exercises etc. and regular visiting entertainers give concerts.
There are church services twice a week which residents are able to attend if they wish.
The food is excellent with snacks and drinks always available throughout the day (and night, if required).
Any minor issues we have had have all been dealt with very professionally and have been speedily resolved.
We visited many care homes and chose Willowcroft because it was the best by far.

How likely would you be to recommend Willowcroft? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2015

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