Willowcroft, Derby, Derbyshire
Willowcroft, Derby, Derbyshire
Willowcroft, Derby, Derbyshire

Willowcroft in Spondon, Derbyshire is a brand new residential and dementia care home.

The purpose built building has two wings with 30 residential places and 30 places for dementia care. The layout and facilities are designed to enhance residents’ dignity and independence. Every room has a mini fridge and plasma television with Freeview.

There is a call bell point in every room so that emergency care staff can get to residents 24 hours a day, every day of the year.

There is a specially landscaped, secure garden and some of the ground floor rooms have doors leading out onto a private patio.
MHA care homes focus on nurturing a person’s spiritual and physical wellbeing, based on Christian principles.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 60 residents

Registered Care Categories*: Dementia • Old Age

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Willowcroft: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.3 (8.267)

The user 'Review Score' (8.3 for Willowcroft) is based on 2 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Willowcroft

My mother lived at Willowcroft for four years from its opening until she passed away in April. Throughout that time she was cared for with the highest level of skill and compassion. Each resident is treated as an individual with their preferences regarding social activities, food, personal assistance, pastoral care and everything else being catered for and always with a smile. The standards of catering and cleanliness are consistently outstanding. There is a real sense of family at the home and residents are encouraged to treat Willowcroft as their home. Families are welcomed and there is, consequently, a great sense of involvement for everyone. Activity coordinators work well with residents and carers to provide a stimulating and dynamic range of activities and constantly strive to extend their programme. Willowcroft has excellent links with the local community and pastoral care is exceptionally served by the resident pastor. All staff treat residents more as friends than clients and always have time to have a chat rather than always being task oriented. Management have an open door policy and are keen and able to address any issues ably and swiftly. Willowcroft is always a happy place. I am eternally grateful that my mother lived her closing years here and would unequivocally have no hesitation in recommending it to others.

How likely would you be to recommend Willowcroft? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Willowcroft

My brother has now lived at Willowcroft for a year. The staff are very caring & friendly. Everyone knows the residents by name - from the manager to the domestic staff - and they will always have a chat when they meet. Residents with dementia live in small family groups (no more than 15) so it is very much like living in a family. There is always lots of laughter. There are two full-time activity co-coordinators with activities every day - board games, pamper sessions, group activities etc. Willowcroft believes music is important for the residents well-being so professionals visit to run interactive music & singing sessions, music therapy, armchair exercises etc. and regular visiting entertainers give concerts. There are church services twice a week which residents are able to attend if they wish. The food is excellent with snacks and drinks always available throughout the day (and night, if required). Any minor issues we have had have all been dealt with very professionally and have been speedily resolved. We visited many care homes and chose Willowcroft because it was the best by far.

How likely would you be to recommend Willowcroft? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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