Newcross Care Home, Wolverhampton, West Midlands
Newcross Care Home, Wolverhampton, West Midlands
Newcross Care Home, Wolverhampton, West Midlands

Newcross Care Home is a modern and purpose-designed facility from Avery Healthcare, dedicated to bringing advanced and sophisticated care packages to elderly and vulnerable people in the Wolverhampton community.

While offering a professional service, with a wide range of care skills and talents available, Newcross Care Home is also directed towards independent living and person-centred care methods.

Some of the extra facilities included for residents' benefit and enjoyment include a cinema room, a hairdressing salon and wireless broadband, as well as specialist bathing facilities.

Group: Avery Healthcare Group

Person in charge: Jill Fletcher (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi

Single Rooms: 62

Rooms with ensuite WC: 62

Weekly Charges Guide: Personal Care Single £450 – £650

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Newcross Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.397)

The user Review Score of 8.4 for Newcross Care Home is based on 3 Review/Recommendations. This Review Score of 8.397 is made up of 5 Points relating to the ratings and 3.397 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I do say it is a very nice care home and I find my brother has the very best of care anyone could have. The staff and management, reception and kitchen girls to are really lovely. My brother has settled well he just loves them all. I am very pleased to see how very well he is cared for and he couldn't get better care anywhere else. To see how all the residents are cared for is excellent.

How likely would you be to recommend Newcross Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care received by my grandma, was nothing but exemplary. The staff were extremely compassionate, understanding and would always massively exceed expectations which was crucial at such a difficult time in my grandmas life. In September 2015 my grandma took a turn for the worse, and it was in her last moment that we really saw how fantastic Newcross Care Home was, having had experience of many other care homes in my professional and personal capacity. My grandma passed away feeling nothing but loved, cared for, and cherished by not only her family, but also by all members of staff.

How likely would you be to recommend Newcross Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mom was taken into New Cross in December 2013 after a fall at home where she was being looked after by family and carers. She is 93 and suffers from vascular dementia and is now at the stage where her memory is virtually non-existent and she needs 24 hour care. I cannot praise the staff at New Cross enough. They look after mom around the clock providing entertainment in the form of music, dancing, bingo, singing, external visits to theatres, events etc. The food is excellent with 4 meals per day.

How likely would you be to recommend Newcross Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Newcross Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

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Care Home Idol 2015

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