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Barchester Marnel Lodge Care Home, Basingstoke, Hampshire
Barchester Marnel Lodge Care Home
Barchester Marnel Lodge Care Home

Tel: 01256 471250

Nursing and residential care services as well as personalised dementia care are offered at Marnel Lodge, one of Barchester's unique Memory Lane Communities. In addition, the home will have the facilities to care for younger people with physical disabilities.

The whole home is designed to create a home-like feel with furnishings designed with older people in mind, from the sofas and chairs in the living rooms to the easily accessible sculpted gardens and first floor terraces, which offer stunning uninterrupted views of the surrounding countryside. All rooms have a Nurse Call Bell. Throughout the home there is a range of communal and dining facilities to suit people who enjoy socialising as well as those who prefer quieter activities.

The Memory Lane Community at Marnel Lodge is specially designed for those living with a dementia using colour schemes that easily enable residents to identify areas within the home. This area also features life skills kitchens, where residents can be involved in everyday kitchen activities such as baking and setting the table.

Group: Barchester Healthcare Ltd

Person in charge: Libby Barrett (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Barchester Marnel Lodge Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Barchester Marnel Lodge Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

September 2012

Care Quality Commission Report

Date: Tuesday 11 Sep 2012
more details

Current Recommendations

Recommendation Score: 9.1 (9.122)

The user 'Recommendation Score' (9.1 for Barchester Marnel Lodge Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Barchester Marnel Lodge Care Home

Food is very good but Pauline would like more gammon. I would like to be let out more, people should be taken out of the home more. As an activity I suggest swimming and or swimming lessons. Generally I am very happy here but I would like to get out more.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Pauline Van Lint (Resident) on Wednesday 26 February 2014.

Review of Barchester Marnel Lodge Care Home

My mother has only been in Marnel Lodge 2 months but is settling in well. From day one all the staff recognised visitors and were friendly, polite and caring. Nothing seems too much for them. We felt that Mum is very safe and secure and well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julia P (Daughter of Resident) on Tuesday 25 February 2014.

Review of Barchester Marnel Lodge Care Home

Fantastic staff who make the residents feel so loved and cared for, they feel part of a family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Graham Kemp (Friend of resident) on Monday 24 February 2014.

Review of Barchester Marnel Lodge Care Home

On visiting Marnel Lodge for the first time we were immediately struck by the resident activity taking place and the friendly welcome we received. Over two years later we have no regrets about our decision for mum to go to Marnel Lodge. From her arrival there until her recent death she has been looked after with support, love, care and warmth. As a son I never had to worry about her well being when I was not there. In her last few days the staff were a support to the whole family. They made sure we were comfortable and gave us the support needed over a very difficult time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by David (Son of Resident) on Saturday 19 October 2013.

Review of Barchester Marnel Lodge Care Home

My mother was at Marnel Lodge for the final four months of her life. In her previous Home she was bed-bound, depressed, frustrated and on 10 litres of oxygen. Her life changed dramatically as soon as she entered Marnel Lodge. Staff promised to have her out of bed, walking and taking baths. Her needs were reassessed and she was taken off the oxygen. Within days she was out of bed and dressed -for the first time in a year. Due to staff encouragement, she was soon able to walk from her bed to her chair. She built up an excellent relationship with staff, often joking and laughing with them - something she had not done for well over a year. Staff made the effort to spend time with her and as the mental stimulation increased, so the signs of dementia decreased. These last four months have been magical for my mother and my family. We have been able to spend quality time with a woman who we thought we had lost. She died peacefully and in the knowledge that she was loved, not only by family but also many members of staff. An enormous thank you goes out to staff and management of Marnel Lodge - thanks for making mum's final months so happy and thanks for the support you have given to us, her family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julie Iles (Daughter of resident) on Monday 16 September 2013.

Review of Barchester Marnel Lodge Care Home

For the last 2.5 years Marnel have provided a safe comfortable and incredibly caring environment for my mother and father. Mum died about 18 months ago and Dad stayed on at Marnel. They were very supportive of him and we had no need to worry about his well being. The level of care he received at the end of his life could not have been better and they helped us cope with what could have been a very distressing time for everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submitted by John Ranson (Son of recently deceased resident) on Tuesday 21 May 2013.

Review of Barchester Marnel Lodge Care Home

This was the biggest decision we've ever made. So worried dad wouldn't be settled or happy. Nothing further from the truth. Dad settled in very quickly and he enjoyed living at Marnel. My family never thought it possible that a care home could be better than dad's own home and we are all so happy. The staff are so kind.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Gill Trimmer (Daughter of resident) on Tuesday 7 May 2013.

Review of Barchester Marnel Lodge Care Home

This home has been the best I have ever been to and there is no slight comparison from the services delivered in other homes. All residents are well catered for and given the best hospitality one could have ever expected. From the moment a service user gets up they live a dream come true due to their well treatment in all endeavors. The home has been of great service to both the residents and to the community at large. All my warm regards to the people who are behind this success and all activities that run daily at the home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Eric charlie (residence) on Friday 25 January 2013.

Review of Barchester Marnel Lodge Care Home

On a recent family gathering, a member of staff went out of her way to provide us with a memorable visit. We were given our own sitting room, refreshments were on hand and we could stay as long as we wanted. We almost felt as if we were in our own home. My relatives are very impressed with the warmth and friendliness of the staff.

Submitted by Jillian R (Daughter of resident) on Friday 25 January 2013.

Review of Barchester Marnel Lodge Care Home

From the initial inspection visits it was obvious that this is a well organised and friendly care home. The staff were professional and sympathetic in assisting the move from hospital to residential care. Both staff and management seem well trained and are outstanding in their attitude to their work. The home is clean and well furnished with regular activities and good attention to detail for the residents well being. It has an all round good friendly, homely atmosphere.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by Graham Kemp (Son of resident) on Wednesday 16 January 2013.

Review of Barchester Marnel Lodge Care Home

Marnel Lodge is a well furnished home with caring helpful staff. We also have lots of activities and the food is also good with a good choice of menu.

Submitted by Heidi B (Resident) on Wednesday 19 December 2012.

Review of Barchester Marnel Lodge Care Home

My father has recently passed away whilst in Marnel Lodge, after nearly 5 months in the home. He and my mother wanted to be together in the last months of his life in a pleasant caring environment. In his final days, the staff were so professional, empathetic and supportive, to ensure dad was comfortable and pain free, thereby ensuring a most dignified passing in private with his family around him. We were all touched by how kind everyone was. They became our extended family.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by George C (Son of Resident/Service User) on Wednesday 19 December 2012.

Review of Barchester Marnel Lodge Care Home

Marnel Lodge, is, by far, the best care-home I have ever seen. My mother-in-law lives there. The rooms are lovely and all en-suite. If she wants she can stay in her room and have her (3 course) meals delivered to her room or eat in one of the 2 dining rooms which are well designed and welcoming. Family can stay for meals too. The staff are all caring and considerate. The residents can join in many of the activities and trips out. Or not if they don't want to. My husband and I would love to end our days in a place like this.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Submitted by Chris. (Daughter-in-law of resident) on Sunday 2 December 2012.

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Libby

Libby Barrett

Job Title: General manager

Joined: 2011

Description:

Libby is responsible for all aspects of the day to day management of the home. She has worked in the role since November 2011 and has a passion in developing services to meet the needs, wishes and aspirations of those we support. Libby trained as a General Nurse in the early eighties at St Thomas Hospital, London and has worked in both the health and social care sector for over 30 years. Libby’s experience includes managing nursing, residential homes and domiciliary care services and developing and managing an NVQ centre. Libby qualified as a Teacher from the University of Surrey in 2002. Later Libby also spent some time working for the Learning and Skills Council, looking at new types of worker roles. Libby and the team at Marnel Lodge enjoy giving a warm welcome visitors and residents to the Marnel Lodge

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