Barchester Marnel Lodge Care Home, Basingstoke, Hampshire
Barchester Marnel Lodge Care Home, Basingstoke, Hampshire
Barchester Marnel Lodge Care Home, Basingstoke, Hampshire

Nursing and residential care services as well as personalised dementia care are offered at Marnel Lodge, one of Barchester's unique Memory Lane Communities. In addition, the home will have the facilities to care for younger people with physical disabilities.

The whole home is designed to create a home-like feel with furnishings designed with older people in mind, from the sofas and chairs in the living rooms to the easily accessible sculpted gardens and first floor terraces, which offer stunning uninterrupted views of the surrounding countryside. All rooms have a Nurse Call Bell. Throughout the home there is a range of communal and dining facilities to suit people who enjoy socialising as well as those who prefer quieter activities.

The Memory Lane Community at Marnel Lodge is specially designed for those living with a dementia using colour schemes that easily enable residents to identify areas within the home. This area also features life skills kitchens, where residents can be involved in everyday kitchen activities such as baking and setting the table.

Group: Barchester Healthcare Ltd

Person in charge: Susan Monger (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Barchester Marnel Lodge Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.2 (9.230)

The user 'Recommendation Score' (9.2 for Barchester Marnel Lodge Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Barchester Marnel Lodge Care Home

Marnel lodge is a beautiful care home and provides a fantastic high standard of care. All of the residents I see there are very happy. There is always a very happy and caring feeling about the home from the moment I arrive to the moment I leave. They provide residents with lots of activities and days out which they all tell me about during treatments. Overall a fantastic care home with beautiful gardens and setting.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

Excellent care home, mother-in-law is very happy there. Her health has improved a lot since she went there. Highly recommend.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

We had to find a care home urgently for my mother-in-law as she could no longer live on her own. All the staff were exceptionally helpful and settled her in quickly, ensuring that she was integrated into the day to day life at Marnel Lodge. Everything was taken care of without any worry for us, including transfer of her doctor and her immediate medical needs. There is always something going on to stimulate her mind and although her dementia has advanced recently, she has made friends already and is joining in with activities, tea parties and games. We have the comfort of knowing that we can visit any time day or night and always receive a warm welcome and a smiling face.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

Welcoming, clean, kind staff. Superb care home. My mum passed away here and the care home was mentioned in the tribute at the funeral service.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barchester Marnel Lodge Care Home

Staff lovely, friendly. Activities good. Food variable, could be hotter, meat less tough, great cakes lovely. Overall - good care home for mum.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Likely

Overall Standard: Good

Facilities: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Barchester Marnel Lodge Care Home

My friend has been a resident here for about 16 months. I think she is well cared for and I have seen improvements. She has now started to enjoy the entertainment. As a visitor I am always made to feel very welcome and if I have had any concerns about my friends care they have been dealt with.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barchester Marnel Lodge Care Home

I am so happy with this home I have booked my father in.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

I enjoy meeting new residents and making new friends. I enjoy all the evening parties that take place at Marnel Lodge.

How likely would you be to recommend Barchester Marnel Lodge Care Home? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Barchester Marnel Lodge Care Home

My mother loves it there. The staff even put on a panto and my mum said it was great. It's lovely that it has birds and animals around it makes it feel like a home. My mum loves Gus the parakeet and pat the dog. The food is of a very good quality and the drinks and home made biscuits and cakes for visitors is a lovely touch. It is a joy to visit my mum there and see her so happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

Food is very good but Pauline would like more gammon. I would like to be let out more, people should be taken out of the home more. As an activity I suggest swimming and or swimming lessons. Generally I am very happy here but I would like to get out more.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Barchester Marnel Lodge Care Home

My mother has only been in Marnel Lodge 2 months but is settling in well. From day one all the staff recognised visitors and were friendly, polite and caring. Nothing seems too much for them. We felt that Mum is very safe and secure and well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Marnel Lodge Care Home

Fantastic staff who make the residents feel so loved and cared for, they feel part of a family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barchester Marnel Lodge Care Home

On visiting Marnel Lodge for the first time we were immediately struck by the resident activity taking place and the friendly welcome we received. Over two years later we have no regrets about our decision for mum to go to Marnel Lodge. From her arrival there until her recent death she has been looked after with support, love, care and warmth. As a son I never had to worry about her well being when I was not there. In her last few days the staff were a support to the whole family. They made sure we were comfortable and gave us the support needed over a very difficult time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barchester Marnel Lodge Care Home

My mother was at Marnel Lodge for the final four months of her life. In her previous Home she was bed-bound, depressed, frustrated and on 10 litres of oxygen. Her life changed dramatically as soon as she entered Marnel Lodge. Staff promised to have her out of bed, walking and taking baths. Her needs were reassessed and she was taken off the oxygen. Within days she was out of bed and dressed -for the first time in a year. Due to staff encouragement, she was soon able to walk from her bed to her chair. She built up an excellent relationship with staff, often joking and laughing with them - something she had not done for well over a year. Staff made the effort to spend time with her and as the mental stimulation increased, so the signs of dementia decreased. These last four months have been magical for my mother and my family. We have been able to spend quality time with a woman who we thought we had lost. She died peacefully and in the knowledge that she was loved, not only by family but also many members of staff. An enormous thank you goes out to staff and management of Marnel Lodge - thanks for making mum's final months so happy and thanks for the support you have given to us, her family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

September 2012

Job Vacancies

Care Assistant

£comp + free training + benefits (Care Home / Nursing Home • Full Time or Part Time)
Basingstoke, Hampshire

Staff Profiles

Libby

Libby Barrett

Job Title: General manager

Joined: 2011

Description:

Libby is responsible for all aspects of the day to day management of the home. She has worked in the role since November 2011 and has a passion in developing services to meet the needs, wishes and aspirations of those we support. Libby trained as a General Nurse in the early eighties at St Thomas Hospital, London and has worked in both the health and social care sector for over 30 years. Libby’s experience includes managing nursing, residential homes and domiciliary care services and developing and managing an NVQ centre. Libby qualified as a Teacher from the University of Surrey in 2002. Later Libby also spent some time working for the Learning and Skills Council, looking at new types of worker roles. Libby and the team at Marnel Lodge enjoy giving a warm welcome visitors and residents to the Marnel Lodge

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