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Briarscroft Residential Care Home

27 Packington Avenue, Shard End, Birmingham B34 7PB

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Briarscroft Residential Care Home, Birmingham, West Midlands
Briarscroft Residential Care Home
Briarscroft Residential Care Home

Tel: 0121 748 0040

Briarscroft is a stylish purpose-built home that is designed to support our residents at all stages of their journey.

With a team of dedicated staff on hand 24 hours a day, Briarscroft offers the highest standards of care for all its residents including those needing residential and specialist dementia care.

Residents have a choice of comfortable lounge areas, with Sky TV and Internet facilities available and landscaped gardens. The service is respectful of personal freedoms and looks to encourage an independent lifestyle as much as possible.

All bedrooms are en-suite and occupants are able to contact carers throughout the day and night.

Group: Sanctuary Care Ltd

Person in charge: Gwendolyn Sheehy (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 64 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Lift

Latest CQC* Report on Briarscroft Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Briarscroft Residential Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Briarscroft Residential Care Home

Current Recommendations

Recommendation Score: 9.2 (9.187)

The user 'Recommendation Score' (9.2 for Briarscroft Residential Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Briarscroft Residential Care Home

This home is only three years old and after a difficult start it has now settled to be very good, and is still improving. The new manager has certainly made many improvements.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Arthur T (Son-in-law of Resident/Service User) on Wednesday 10 December 2014.

Review of Briarscroft Residential Care Home

My mother has vascular dementia and is 92 years of age. She has been resident for 3 years since it opened and I am totally sure that she would have died by now but for the excellent care at this home. She is happy, secure and very content there. I visited several similar homes in the area and none came to the standards set here by the staff and building maintenance.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Graham Trevis (Son of Resident/Service User) on Tuesday 2 December 2014. Review relates to November 2014.

Review of Briarscroft Residential Care Home

Weekends don't seem to have the same amount of staff. Perhaps more staff members at weekends.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Deborah Graham (Daughter of Resident/Service User) on Monday 1 December 2014. Review relates to November 2014.

Review of Briarscroft Residential Care Home

The only way personally I would describe Briarscroft would be perfect. Nothing is too much trouble for all the staff. I feel lucky my mother was able to get in such a lovely home. I would recommend it to anybody.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Hilda O'Neill (Daughter of Resident/Service User) on Monday 1 December 2014. Review relates to November 2014.

Review of Briarscroft Residential Care Home

On balance, my wife and I think that this care home is good, we have some experience of other care homes as my Mother-in-law lived for some time in a care home. We note that there is a distinct lack of air fresheners which is a pity as occasionally there certain odours associated with elderly people.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Keith W (Son of Resident/Service User) on Tuesday 25 November 2014.

Review of Briarscroft Residential Care Home

My mum was temporary resident as interim, she has since moved to live with me. During her stay at Briarscroft, her care was outstanding. Carers were always pleasant, friendly and nothing was too much trouble. I have only praise for the care and support provided not only to my mum but also to myself. In particular, I would like to thank Gwen, manager who did not hesitate in helping me at such short notice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jane Parrish (Daughter of resident) on Friday 20 June 2014.

Review of Briarscroft Residential Care Home

I have always found the carers and management at Briarscroft approachable and willing to help. I have no concerns about my mothers welfare and feel that she is in a safe and comfortable environment. Briarscroft is a modern, bright home and I would not hesitate to recommend it to anyone.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Victoria R (Daughter of resident) on Friday 20 June 2014.

Review of Briarscroft Residential Care Home

I have seen myself:- Front line staff are gems, including care staff and domestic for example my dad like his food, he has a choice and the staff give him a healthy amount. His response every meal is very good as he is a well built man. He is not keen sitting at the formal table for meals, the staff bring his meal to him in his room and don't make any issue. They encourage him to sit at the table he says no their response no problem we will bring to your room. All staff the same response consistent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Jayne Gilbert (Daughter of Resident) on Tuesday 13 May 2014.

Review of Briarscroft Residential Care Home

The fact that I already had a relative in there prior to this I was quite impressed. My father is now in there on respite trying it out.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Alidia T (Daughter of resident) on Monday 12 May 2014.

Review of Briarscroft Residential Care Home

My mom has been at Briarscroft for 4 weeks after a long spell of illness. I would like to say that so far the care and kindness that she has received has been excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jean P (Daughter of resident) on Wednesday 7 May 2014.

Review of Briarscroft Residential Care Home

Very welcoming home from home for residents. They are well taken care of in lovely surroundings. Staff are kind, caring and do the best to treat all as individuals. No hesitation in recommending.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Zita L (Daughter of resident) on Wednesday 7 May 2014.

Review of Briarscroft Residential Care Home

I have been absolutely delighted at the progress my mother has made since becoming a resident at Briarscroft. From a virtual recluse to being sociable, lively and far more happy than she has been for many years. I would not have believed that her own being could have improved so much that instead of worrying about her I can now relax in the knowledge that she is being properly cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Frank Taylor (Son of Resident) on Wednesday 30 April 2014.

Review of Briarscroft Residential Care Home

Very impressed with the quality of the home, cleanliness and the tidiness of the home. Staff and management are very caring towards residents and family members. Food is excellent. Rooms are very homely. This gives me, the wife of Stan Harding, peace of mind knowing that he is being cared for properly. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Betty Harding (Wife of resident) on Tuesday 14 January 2014.

Review of Briarscroft Residential Care Home

My mother has been a resident at the home for almost a year. In that time she has been very well cared for. Briarscroft is a modern, clean care home and seems more like a hotel. It is warm and friendly with very approachable staff and manager. I feel I could recommend Briarscroft without hesitation.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Victoria R (Daughter of resident) on Tuesday 14 January 2014.

Review of Briarscroft Residential Care Home

Our dealings with the staff and the home have been dealt with in a friendly and satisfactory manner.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Patricia F (Daughter of resident) on Thursday 9 January 2014.

Review of Briarscroft Residential Care Home

We have been involved with Briascroft for two years and we have found the staff to be more than helpful and always courteous. The home is clean and the food is varied and meets the needs of the residents. We would highly recommend this home to anyone.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Catherine L (Son and daughter in law of resident) on Thursday 9 January 2014.

Review of Briarscroft Residential Care Home

My sister is a resident at Briarscroft and my family and I feel we have made the best choice. We saw about six homes before coming to our decision.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rose K (Sister of resident) on Thursday 9 January 2014.

Review of Briarscroft Residential Care Home

Everything seems fine, no reason for any complaints

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Hilda O (Daughter of resident) on Thursday 9 January 2014.

Review of Briarscroft Residential Care Home

This is a relativley newly opened care home therefore all is new and bright. 1. The female staff were particularly nice and tried to please my very difficult to please husbandThey went out of their way to tempt him to eat even getting things he liked. Nothing was too much trouble for the kitchen staff. 2.Everythingwas very clean, sheets were changed as were towels etc.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Trudie K (Wife of short term resident) on Thursday 4 July 2013.

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