Alexandra View Care Centre

Lilburn Place, Southwick, Sunderland SR5 2AF

Alexandra View Care Centre, Sunderland, Tyne & Wear
Alexandra View Care Centre, Sunderland, Tyne & Wear
Alexandra View Care Centre, Sunderland, Tyne & Wear

Alexandra View Care Centre is a purpose-built facility, with a team experienced in residential and nursing care in an environment that is also ideal for dementia care.

Open plan interiors are well-maintained and versatile to the lifestyle of each resident, available for respite needs, recovery from illness and older people with a physical disability.

Care workers are experienced in many disciplines, while maintaining a commitment to a dignified and active lifestyle.

The 'time to think beds on offer' allow people who are considering going into care a chance to 'trial' a care home and stay at one for several weeks.

Group: Roseberry Care Centres UK Ltd

Person in charge: Patrick Morley (Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Parkinson's Disease • Stroke

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 62

Rooms with ensuite WC: 62

Weekly Charges Guide: Personal Care Single £425 – £530 Nursing Care Single £537 – £642

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Alexandra View Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.1 Alexandra View Care Centre has a Review Score of 4.1 (4.091)

The Review Score of 4.1 (maximum of 10) for Alexandra View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Alexandra View Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.091 for Alexandra View Care Centre is calculated as follows: ( (6 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 11 Ratings = 4.091

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Alexandra View Care Centre is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = -0.25

    2. Target of 12.4 positive Reviews (62 registered beds ÷ 5). 0 Reviews ÷ 12.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alexandra View Care Centre?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alexandra View Care Centre

  • Wife of Resident/Service User
    1

Alexandra View has 3 floors; 'Time to Think', 'Residential' and 'Nursing'. My husband started on 'Time To Think' and moved of his own choice to 'Residential'. The care is second to none. This applied to all staff who genuinely have the residents needs in their own hearts. The staff work as a team and whilst my husband has been in care (13 months) there have been 3 managers. The staff cope amazingly well with these changes. Where Alexandra View falls down is the fabric of the building, both internally and externally - money needs to be spent. The staff do well under such difficult circumstances.

How likely would you be to recommend Alexandra View Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Very Poor

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Submit a Review for Alexandra View Care Centre

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Care Home Idol 2016

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