Alexandra View Care Centre, Sunderland, Tyne & Wear
Alexandra View Care Centre, Sunderland, Tyne & Wear
Alexandra View Care Centre, Sunderland, Tyne & Wear

Alexandra View Care Centre is a purpose-built facility, with a team experienced in residential and nursing care in an environment that is also ideal for dementia care.

Open plan interiors are well-maintained and versatile to the lifestyle of each resident, available for respite needs, recovery from illness and older people with a physical disability.

Care workers are experienced in many disciplines, while maintaining a commitment to a dignified and active lifestyle.

The 'time to think beds on offer' allow people who are considering going into care a chance to 'trial' a care home and stay at one for several weeks.

Group: Roseberry Care Centres UK Ltd

Person in charge: Joanne Dillon (Acting Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 62 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Parkinson's Disease • Stroke

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 62

Rooms with ensuite WC: 62

Weekly Charges Guide: Personal Care Single £425 – £530 Nursing Care Single £537 – £642

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Alexandra View Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.2 (7.223)

The user Review Score of 7.2 for Alexandra View Care Centre is based on 1 Review/Recommendations. This Review Score of 7.223 is made up of 4.091 Points relating to the ratings and 3.132 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Alexandra View has 3 floors; 'Time to Think', 'Residential' and 'Nursing'. My husband started on 'Time To Think' and moved of his own choice to 'Residential'. The care is second to none. This applied to all staff who genuinely have the residents needs in their own hearts. The staff work as a team and whilst my husband has been in care (13 months) there have been 3 managers. The staff cope amazingly well with these changes. Where Alexandra View falls down is the fabric of the building, both internally and externally - money needs to be spent. The staff do well under such difficult circumstances.

How likely would you be to recommend Alexandra View Care Centre? Extremely LIKELY

Overall Standard: Very Poor

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Submit a Review for Alexandra View Care Centre

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Alexandra View Care Centre

Job Vacancies

RGN/RMN

13.00 (Care Home / Nursing Home • Full Time)
Sunderland, Tyne & Wear

RGN/RMN

13.00 (Care Home / Nursing Home • Full Time)
Sunderland, Tyne & Wear

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Alexandra View Care Centre