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Orchard House Care Home, Sawston, Cambridge, Cambridgeshire
Orchard House Care Home
Orchard House Care Home

Tel: 01223 712050/712051

Orchard House is a thirty-five capacity accommodation, offering a team of caring staff to help people with care needs reach a standard of living in which they feel satisfied, while having personal care needs accounted for.

A good social atmosphere is crucial to the service, with occupants encouraged to pursue personal interests and experience new activities, as well as nutritional meals and reminiscence therapy.

The care provider has an excellent reputation within the care sector and with regulators, with any business profits reinvested for the benefit of the customer.

Group: Sanctuary Care Ltd

Person in charge: Tina Jones (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 35 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 35

Rooms with ensuite WC: 6

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Orchard House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Orchard House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Orchard House Care Home

Current Recommendations

Recommendation Score: 8.7 (8.708)

The user 'Recommendation Score' (8.7 for Orchard House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Orchard House Care Home on Wednesday 12 February 2014 by Rosemary F (Wife of Husband)

My husband Paul has Alzheimer's. The carers at this home are very professional in their approach and could not be kinder. Nothing is too much trouble and they are very welcoming. They listen to any comments and act on my requests promptly. They are cheerful and friendly and understand my husbands needs to keep him settled. Food is excellent and laundry beautifully ironed. My reason for cleanliness being only good is that incontinence and carpets not compatible, Staff struggle to keep carpets smelling fresh. One young (enthusiastic) female is in need of dementia training. I have mentioned this to management.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Orchard House Care Home on Thursday 17 October 2013 by Heather F (Daughter of resident)

Orchard House is a caring and loving environment for my mother. The staff are supportive to the family and always keep us informed of how my mother is doing. The area which I believe needs to be improved is the activities on offer. Over the last 2 years it has declined. Sadly the residents do not appear to benefit from the activities which happen in the day center e.g. flower arranging, bingo, even if they cannot participate it would be good if they can sit and be part of what is happening.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Rooms: Excellent

Value for Money: Good

Review of Orchard House Care Home on Monday 9 September 2013 by Sue B (Daughter of resident)

An excellent home. Nothing is too much trouble, and the staff are all angels.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Orchard House Care Home on Tuesday 30 July 2013 by Kay Rainsby (Daughter of resident)

Both our parents were residents at Orchard House (at separate times). The care they received was at all times excellent. The staff manage to create a 'family home from home' environment which is comfortable and relaxed for the residents. We were always kept well informed about our parent's care and condition, and the family was encouraged to be involved in the life of the home. Having seen the care our mother received when the time came Dad specifically asked to go into Orchard House where he was contented and well cared for.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Orchard House Care Home on Friday 19 April 2013 by Wendy H (Daughter of Resident)

My Mother has been a resident at Orchard House for the past year during which time I have been very impressed by the care she has received. I can't praise the carers highly enough, they are all wonderful and work hard to provide my mother with the care and attention that she needs. Orchard House is always clean, happy and the food is great.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Orchard House Care Home on Tuesday 16 April 2013 by Patricia B (Daughter of resident)

Orchard House is very friendly and my mother is well looked after and seems happy with the service provided.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Rooms: Good

Value for Money: Satisfactory

Review of Orchard House Care Home on Monday 14 January 2013 by Janet H (Daughter of resident)

We often hear of care homes being investigated due to cruelty and bad care practice to their very frail, vulnerable elderly residents. There is, however, a care home, Orchard House in Sawston, that I have nothing but praise and admiration for. Our dear mum became a resident there two years ago when she was no longer able to live safely, independently in her own home. Pippin House, within Orchard House, became her home, being cared for by the wonderful caring staff up until her recent death. Thanks to them all, she was able to die with dignity in her familiar surroundings, being cared for by the carers who loved her dearly. Our heartfelt thanks to them for their love and support to all the family during our very sad loss.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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