West Cliff Hall Care Home, Southampton, Hampshire
West Cliff Hall Care Home, Southampton, Hampshire
West Cliff Hall Care Home, Southampton, Hampshire

West Cliff Hall is a prestigious nursing and care home which occupies a prime site overlooking Hythe Marina and Southampton Water.

The purpose-built home provides modern, luxurious and spacious accommodation, including a music room, activities room, several sitting rooms and bright, airy dining room. All rooms have en-suite facilities, telephone, television and nurse call system. Residents are encouraged to bring their own personal effects.

West Cliff Hall provides caring and sympathetic staff, and a varied menu is provided by qualified chefs with special diets being catered for.

West Cliff Hall delivers the highest standards of care in a bespoke, well designed building. With skilled staff, spacious modern accommodation and a warm, homely environment, West Cliff Hall is a welcoming, happy and peaceful place to live.

Group: Balcombe Care Homes Ltd

Person in charge: Sarah Fleet (Matron/Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 59 residents

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 57

Shared Rooms: 1

Rooms with ensuite WC: 57

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on West Cliff Hall Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.9 (7.893)

The user 'Review Score' (7.9 for West Cliff Hall Care Home) is based on 2 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

West Cliff Hall Care Home

This must be one of the best care homes anywhere. The accommodation is almost new. Very clean and well laid out. The staff, carers, nurses and management are pleasant and helpful and create a friendly atmosphere. I have visited my sister in law at least once a week for just over 2 years and have always received a friendly welcome from everyone at the home and the hospitality could not be bettered. My observation as an outsider are that the residents are treated very well and are contented and well cared for.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

West Cliff Hall Care Home

My brother in law has been a resident for 18 months and I cannot fault the care and attention he has received. It's the small things that matter most like putting a bird feeder outside of his window, a pot of growing seeds, kippers bought in specially are a few. Continuity of considerate staff. I drop in at different times and days and he is always clean, shaved and comfortable.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submit a Review for West Cliff Hall Care Home

We check all reviews before they are published to ensure that they comply with our Review Policy.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website.

Your Review & Rating

This information will be published on the website.

(please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

ASSISTANCE – If no assistance is being provided to a resident/service user to complete the review, please ignore the fields Assistant Name and Assistant Connection. If a relative or staff member is assisting, please can they provide their name (not published) and connection.

Extremely UNLIKELY


Neither Unlikely or Likely


Extremely LIKELY

Don't know

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for West Cliff Hall Care Home

Job Vacancies

Registered Staff Nurse (RN/RMN)

15 (Care Home / Nursing Home • Full Time or Part Time)
Southampton, Hampshire

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at West Cliff Hall Care Home

To view the icons please zoom in