Group: Housing & Care 21

Person in charge: Christine Dingley (Manager)

Local Authority / Social Services: Walsall Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 40 residents

Registered Care Categories*: Old Age

Single Rooms: 40

Rooms with ensuite WC: 40

Latest CQC* Report on The Watermill: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.7 (7.733)

The user 'Review Score' (7.7 for The Watermill) is based on 1 review. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

The Watermill

My mother was admitted to The Water Mill in April 2012, at the age of 91. after my father had looked after her at home for approximately 15 years, latterly with daily Social Care Assistance, with her Vascular Dementia getting steadily worse. This caused him, amongst other things, to get very little sleep, and he finally had to accept that he could no longer care for her at home, with his own health starting to fail. Dad passed away in July this year, aged almost 95, his body totally worn out from looking after Mum. He did, however, pass away content in the knowledge that Mum was in a much safer environment than he had been able to provide at home. The Water Mill is a wonderful place for those with advanced dementia. The Administration staff have always been available to listen and to advise, and the care staff have been excellent and extremely caring. We really do feel that Mum is being treated with the utmost respect there, despite all her frailties. We would recommend the Home to anyone with family members suffering from Dementia.

How likely would you be to recommend The Watermill? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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